Vistana Penang Bukit Jambul Hotel

213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Vistana Penang Bukit Jambul Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Breakfast

In-room breakfast

Overview

Vistana Hotel And Residences Penang is a four star hotel, which is located within Bayan Lepas area.

The hotel offers gym, massage service and outdoor swimming pool.

All 419 rooms come complete with modern fixtures.

The hotel’s restaurant serves a range of international and national cuisine.

Year renovated   2009.  Number of floors   28.  Number of rooms   419.

Rooms

The hotel has 419 rooms which include Deluxe double or twin room, Deluxe suite, Executive Deluxe room and Two-bedroom suite. Every of the room has safety deposit box, coffee and tea making facilities, mini bar, air conditioning, bathtub, hair dryer, high-speed internet, satellite television.

All children under 12 years stay free of charge. One child under two years stays free of charge using a cradle. Maximum number of extra beds or cradles in a room is one.

Dining options

There is a hotel’s restaurant, which offers a selection of international and national dishes. Also there is a daily buffet breakfast. The Lobby Lounge provides a comfortable place for eating and refreshment.

At the hotel Vistana Penang Bukit Jambul guests are invited to a buffet breakfast served for free. 

Services

Business amenities include a business center with five meeting rooms and modern equipment

Leisure

Guests can find fitness equipment in the gym, relax with a massage or simply spend some time by the outdoor pool. Also there is a pool for children.

Additional features

Additional features include laundry or dry cleaning, babysitting, 24-hour front desk, elevator, concierge and luggage storage.

Pets are not allowed.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private hotel parking is possible on site.

Services

  • Free shuttle service
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Half board
  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Catering service
  • Halal food
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Outdoor swimming pool
  • Golf course
  • Fitness center

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Adjoining rooms
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Steam shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Kitchenette
  • Refrigerator

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Vistana Penang Bukit Jambul Hotel Penang location
Show big map »

Hotel Address:

213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950

Get directions
City Center
  • Penang
    9.7km
Airports
Restaurants
  • Kayu Nasi Kandar (cuisine: Indian)
    230 m
  • Double Good (cuisine: Chinese)
    510 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2009
  • Number of floors:
    28
  • Number of rooms:
    419

Hotel Awards

MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

According to guest reviews, the hotel has been rated as
Best Family Hotels in Malaysia

Use Badge

Rooms and availability

The hotel has 419 rooms which include Deluxe double or twin room, Deluxe suite, Executive Deluxe room and Two-bedroom suite. Every of the room has safety deposit box, coffee and tea making facilities, mini bar, air conditioning, bathtub, hair dryer, high-speed internet, satellite television.

All children under 12 years stay free of charge. One child under two years stays free of charge using a cradle. Maximum number of extra beds or cradles in a room is one.

Guest Room
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Vistana Penang Bukit Jambul Executive Deluxe Double RoomVistana Penang Bukit Jambul Executive Deluxe Double RoomVistana Penang Bukit Jambul Executive Deluxe Double Room
    Executive Deluxe Double Room
    Bed type: Double Bed
    Size: 28m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Executive Deluxe Room

    Room facilities

      How to reach hotel

      hotel Vistana Penang Bukit Jambul Hotel Penang location
      Show big map »

      Hotel Address:

      213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950

      Get directions
      City Center
      • Penang
        9.7km
      Airports
      Restaurants
      • Kayu Nasi Kandar (cuisine: Indian)
        230 m
      • Double Good (cuisine: Chinese)
        510 m
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2009
      • Number of floors:
        28
      • Number of rooms:
        419

      Hotel Awards

      MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Malaysia

      Use Badge

      Vistana Penang Bukit Jambul Location

      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
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      What's nearby

      What's nearby.

      Vistana Hotel offers business travelers access to the main shopping centres, such as the popular Bukit Jambul Complex and major roads leading to the famous Bukit Jambul Golf Club (3km).

      Also it is less than 2km away from Queensbay Mall.

      Only 30min and you are in Georgetown.

      Popular areas

      • Snake Temple - 2.5km

      Local Attractions

      • Queensbay Mall - 1.8km
        100 Persiaran Bayan Indah, Bayan Lepas
      • P Ramlee Gallery - 8.6km
        40A Jalan P Ramlee (formerly Counter Hall), Georgetown
      • Acheen Street Mosque - 8.7km
        Georgetown, Penang IslandMalaysia
      • Penang Toy Museum - 5.6km
        1370, Lot 34, Teluk Bahang,
      • Penang Hill - 8.7km
        Georgetown, Penang IslandMalaysia

      Restaurants Nearby

      • Kayu Nasi Kandar - 230 m

        Address: 216 Jln Penang
        Phone: (04) 264 4767

        65% likes this, based on 72 reviews
        Cuisine: Indian

      • Elmondo Pizza Restaurant - 850 m

        Address: Crystal Point

        55% likes this, based on 37 reviews
        Cuisine: Pizza & Pasta

      • Aki Pancake - 890 m

        Address: Super Tanker Food Court, Lin Sin Garden

        69% likes this, based on 43 reviews
        Price Range: GBP 2 - GBP 3

      • Double Good - 510 m

        Address: Bukit Jambul

        58% likes this, based on 21 reviews
        Cuisine: Chinese

      • Supertanker hawker food (Fried oyster is a must!) - 890 m

        Address: Lip Sin Gardens

        58% likes this, based on 27 reviews
        Cuisine: Coffee Shop, Chinese, Fusion, Malaysian

      Getting there.

      It takes approximately 10 minutes by car to get to Penang International Airport (4.6km).

      Getting around.

      You can park your car on site free of charge but a reservation is needed.

      The Penang International Airport is within 4.6km from the hotel.

      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2009
      • Number of floors:
        28
      • Number of rooms:
        419

      Hotel Awards

      MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Malaysia

      Use Badge

      Vistana Penang Bukit Jambul Reviews

      Guest reviews are submitted by our customers after their stay at Vistana Penang Bukit Jambul

      Individual guest reviews

      • Couple
        9.2

        Overall is good.

        1. totally different from what I had requested; e.g. a. I requested 2 single beds but end up with 1 double bed, b. i requested not to stay at corner room but end up with the corner room. 2. no mineral water in the room

      • Family with children
        6.2

        The suites were very reasonable rate and spacious. The beds were comfortable.

        Our room was not ready until 1.5hrs after checkin. Some of the staff were very helpful including two indian/malaysian guys at the reception and the manager. But the main persons at the reception counter were not very helpful in helping us get the rooms or explaining why the rooms were not ready. They only told us to sit and wait but the lobby was already full of people. We did not get the baby crib we requested.the extra bed took 3 hours to arrive. The bathroom showers did not work well and sprayed everywhere. One area near the toilet was very dirty.

      • Family with children
        9.2

        My room was upgraded at no extra costs as the room reserved was still not ready when I checked in. Despite heavy check-ins due to few group check ins, the staff maintained their hospitality and welcome drinks were personally served to waiting guests at the lobby.

        The coffee house is rather too small and could not cater for the breakfast buffet. Due to the long queue I decided to have my breakfast elsewhere. The hotel should have provided separate venues for groups' breakfast/meals. Towels were not provided for guests at the swimming pool. Previously they would, to be collected/returned at the gym area.

      • Group of friends
        7.8

        Cozy, spent really good timefriendly staff, good hotel

        Safe was locked when I checked in, had to call a staff to get it reset, toilet has no water hose.

      • Single
        9.6

        Location - easy access to shops, eateries, shopping complex and other offices if one is on a business trip.

      • Single
        8.2

        Nice and friendly staff. Hotel near shopping mall. clean and comfortable bed and linen. Hot and cold shower

        Free internet but not accessible inside the room. Old and worn-out carpet, stained bathroom.

      • Family with children
        6.2

        Location is good, attending a seminar at PSDC. Variety of food around the hotel.

        Booked and confirmed a 2+1 suite but was given 2 bedroom suite. Have to pay for additional bed which we rejected. Room was made at alternate day only.

      • Group of friends
        7.0

        nice ambience, near to airport

        need improvement in their breakfast as it does not offer a lot of variety , but the taste still acceptable

      • Family with children
        7.8

        clean, soft pillows, large room, and nice toilet

        no lift in basement, very limited breakfast, and the hotel restaurant close early at night

      • Couple
        7.8

        i like the environment in the hotel room that i booked.

        the hotel have wifi but i cannot access broadband internet. it makes me difficult to check any emails.

      • Older travelers
        10.0

        We liked: the international atmosphere, the exceptionally high level of friendliness and courtesy of all the staff, especially the bellboys, the restaurant waiters and head waiters / restaurant managers), the high quality and comfort of our room, the well-maintained interior decoration in all the rooms, the wide range of delicious breakfast dishes, the fitness suite & pool, the classical background music, the efficient laundry service.

        We had a few problems with the internet connection in our room: the fixed connection in our room wasn't working and we had to switch wireless networks 3 times. We would also suggest that the reception desk staff continue to receive training to upgrade their command of English; some of them had difficulty in understanding some simple requests (which helped us to improve our Malay!). Often not enough towels in the fitness suite and often no towels by the pool.

      • Family with children
        5.8

        Comfy room and staff is helpful

        slow room service, expensive transportation from hotel to elsewhere, breakfast needs improvement, and room strongly smells of insect spray.

      • Single
        8.2

        Its like stay in 5 star hotel.. In room complete juz except iron must call the operator to borrow it.. Need free newspaper every morning to read. Everything else good

      • Couple
        4.6

        poor toiletry supply, such as no toothpaste/toothbrush, very inconvenience for stay.

      • Couple
        6.6

        Near from airport, easy to move..

      How to reach hotel

      hotel Vistana Penang Bukit Jambul Hotel Penang location
      Show big map »

      Hotel Address:

      213 Jalan Bukit Gambir, Bukit Jambul, Penang, Malaysia, 11950

      Get directions
      City Center
      • Penang
        9.7km
      Airports
      Restaurants
      • Kayu Nasi Kandar (cuisine: Indian)
        230 m
      • Double Good (cuisine: Chinese)
        510 m
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2009
      • Number of floors:
        28
      • Number of rooms:
        419

      Hotel Awards

      MalaysianHOTEL AWARDSHighly RecommendedPenangVistana Penang Bukit Jambul

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Malaysia

      Use Badge

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