The hotel offered a great value deal that included breakfast and free parking. The location was convenient for my business trip, with easy access to the highway and nearby restaurants. The room was spacious and the bed was very comfortable, making for a good night's sleep.

The staff at the restaurant seemed a bit overwhelmed during peak meal times, leading to longer wait times and less attentive service. The lobby area had a bit of a dated feel to it, which could use an update to make it more welcoming.

Appreciated that the hotel was near the train station, 6 minutes' walk. To grab a bite visit Indian Brewery Snowhill, it is located close by. A comfortable place for exploring Birmingham. No complaints whatsoever, the venue met requests:)))

No!

Rooms were cleaned every day & we got fresh towels every day

Great value hotel with friendly and helpful staff. The family rooms were spacious and clean, with comfortable beds. The breakfast was delicious, with plenty of options to choose from. The location was ideal, with easy access to attractions and places to eat.

There were some issues with the sofa bed in the room, which took some time to be sorted out. The hotel's car park was quite expensive, but considering the location, it was not surprising.

I needed a hotel in close walking distance to Aston University and that is exactly what I got. I found the hotel comfortable, clean and the staff friendly. There is car parking within the ncp car park behind which I had 25% off at the reception. For easy access to the University I would definately stay here again.

The service was greatt

The hotel is conveniently located on a main artery in and out of the city, making it easily accessible. It is also close to the city centre, allowing for easy exploration of various attractions. Guests have praised the cleanliness and tidiness of the hotel, with comfortable beds and plenty of towels in the rooms. The staff is friendly and helpful, providing prompt service. The breakfast is of good quality and plentiful, ensuring a satisfying start to the day.

The hotel car park behind the property could be costly for guests, considering its location.

Very close to the Childrens hospital

My stay there was very pleasant and relaxing.The staff were very polite and obliging & i would stay there again

The provision of tea & coffee making facillicies in rooms would be an excellant idea.

Good location, was able to check in with ease at 11pm which we worried may be a problem.

There was a constant whining noise the whole night we were there and located this within the air ventilation system, even when turned off this was still there. The air ventilation kept blowing out cold air when it was set to hot. Finally, the hotel took our credit card details three times, not sure why this was necessary at all and found it quite annoying.

The staff were very friendly and did evryting to make our stay enjoyable

Speedy check in and quiet a good location as needed to be beside childrens hospital.

We booked a double room, the double bed was only really a large single not very comfortable.

The staff at reception and the restaurant were excellent, very friendly. The restaurant provided high quality dining!

it was freindly and accessesalble from main station

The room was clean, comfortable and very quiet. It was conveniently located for the university for the graduation ceremony we were attending.

The recptionist could have been more welcoming on our arrival.