The stuff was hospitable and absolutely courteous - we would stay here again. Had perfectly pleasant stay for one night and the weather was lovely. The breakfast was hearty and lovely with local selected foods ncluding home made jam and soya milk and the best filtered coffee, you will not be disappointed.

What a pleasant and wonderful hotel with accommodating staff who work happily and give their full attention to customer service! Terrific restaurant, for dinner.

Good value place to stay with caring staff who work happily and give their full attention to customer service. Had double room with a comfortable bed and toiletries.

This is a hotel go-to for Hay-On-Wye! This is a good value place to stay in the area. We were offered satisfactory continental breakfast.

We did not want to leave there, this hotel is exceptionally comfortable and appealing!!!

The units are newly decorated, stylish with beautiful large sash windows looking out on to the garden, saucers, for instance. The hotel is in a good location in the beautiful gardens after.

Reasonably priced food and cool drinks. Marvellous and stunning location, within walking distance of everywhere.

It had excellent location, the place was near Hay-On-Wye city centre.

The stuff are really helpful people who work happily and give their full attention to customer service. The king room is brand-new and pet-friendly.

Got well-appointed superior queen room with lovely views over the garden when arrived, greatly enjoyed that. It had a perfect and stunning location right by the beautiful garden, town centre and river walk, and the restaurant by David who was very professional and well mannered.

The hotel was wonderful old and overall clean with very friendly staff in terms of service. Loved to spend 2 days in our brand-new king room with the bedroom, bath, great views over the mountain.

It was in an unbeatable location with a ruined castle nearby. The area was very nice very close to the Hay Festival, the local market and the river.

Excellent and absolutely perfect location for our needs, adjacent to the garden, which looked glorious in the evening sunshine, a restaurant, and the Brecon Beacons. Continental breakfast with plenty of brilliant meals to choose from.

The restaurant was pretty good for dinner, I tried outstanding dishes. Comfortable bed and pillows, there were super fast internet and air conditioning available. The hotel's location was perfect, it also had really helpful staff who work happily and give their full attention to customer service. You could walk to a local market and local markets.

The units were nicely furnished and the staff were very amiable and incredibly attentive people who work happily and give their full attention to customer service. Included fast working WiFi, climate control, and a safe, and the bed was comfortable. Its location to all the Hay attractions was perfect.

The offered breakfast was hearty for pancake made with soya milk. We have booked double room with the garden and comfortable bed for 2 nights. The location was perfect and lovely - a few steps away from everywhere we wanted to go.