The Ritz-Carlton Cancun Hotel

Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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The Ritz-Carlton Cancun Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

Editorial review:

This amazing Yucatan getaway is truly an all around hotel: faultless service, stunning surroundings and exceptionally well appointed rooms which include flat- screen TVs, rainforest showerheads and gourmet coffeemakers are on offer, a far cry from the touristy center of Cancun. But that is not all: a spectacular and private beach, gourmet dining and an amazing spa which includes chilled towers in the fitness center and bath butlers who draw up aromatherapy soaks for guests are also on offer.

Overview

The deluxe 5-star Ritz-Carlton Cancun offers air-conditioned accommodation in a vibrant area of Cancun. Built in 1993, the hotel is a combination of minimalist architecture and modern facilities.

Many Cancun sights, including La Isla Shopping Mall, El Rey Ruins (Zona Arqueologica El Rey) and El Rey mayan ruins are 25 minutes away from the hotel. Tecnologic Stadium, Cancun Convention Center and Playa Marlin are located just 1300 meters from the venue.

Direct access to the sandy beach and surrounding parks is provided.

A short drive from Cancъn International airport.

Rooms

The hotel offers 365 rooms. All of them feature a private balcony, individual climate control, a patio, a laptop-size safe and Wi-Fi. All of the rooms have a spectacular view over the ocean. They all have wooden floor and modern furniture.

Eat

The a la carte restaurant provides fine meals. Refreshing drinks, seafood and snacks are available at the coffee bar.

A full breakfast is served at affordable prices. 

Services

Guests will appreciate free parking, a barber shop and a beauty salon as well as find a business center, a photocopier and conference facilities useful for work.

Relax

The property features babysitting service, a play area and cribs for children. Guests can choose from golf and tennis available on the premises.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private hotel parking is possible on site and the rate is USD 23 per day.

Year renovated   2006.  Number of rooms   365.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Activities

  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Beach bar
  • Poolside snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Video games
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Outdoor tennis court
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Paid cabanas

Room view

  • Sea view
  • Ocean view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Flat-screen TV
  • Internet television
  • Sound docking station
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 13 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 60 per person per night in an extra bed. 
  • One child under the age of 4 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel The Ritz-Carlton Cancun Hotel Cancun location
Show big map »

Hotel Address:

Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    10.9km
Airports
Restaurants
  • Fantino (cuisine: Italian)
    80 m
  • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
    160 m
Beaches
  • Playa Marlin
    1.3km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2006
  • Number of rooms:
    365

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunThe Ritz-Carlton Cancun

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

The Ritz-Carlton Cancun Club Double RoomThe Ritz-Carlton Cancun Club Double RoomThe Ritz-Carlton Cancun Club Double RoomThe Ritz-Carlton Cancun Club Double Room
Club Double Room
Bed type: King Size bed or Double Bed or 2 Single beds
Size: 41m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Club Ocean View Double

Room facilities
    The Ritz-Carlton Cancun Club One-Bedroom SuiteThe Ritz-Carlton Cancun Club One-Bedroom SuiteThe Ritz-Carlton Cancun Club One-Bedroom Suite
    Club One-Bedroom Suite
    Bed type: Double Bed or 1 Single bed
    Size: 41m2
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities
      The Ritz-Carlton Cancun Double RoomThe Ritz-Carlton Cancun Double RoomThe Ritz-Carlton Cancun Double RoomThe Ritz-Carlton Cancun Double Room
      Double Room
      Bed type: Double Bed or 2 Single beds or King Size bed
      Size: 41m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Ocean Front Double

      Room facilities
        The Ritz-Carlton Cancun Club Level Double RoomThe Ritz-Carlton Cancun Club Level Double RoomThe Ritz-Carlton Cancun Club Level Double Room
        Club Level Double Room
        Bed type: Double beds or Double Bed or King Size bed
        Size: 41m2
        Check Prices
        • Air conditioning
        — Less information+ More information

        This twin/double room has a balcony, bathrobe and seating area. Please note the max. occupancy is 3 adults or 2 adults and 2 children.

        Room facilities
          The Ritz-Carlton Cancun Triple RoomThe Ritz-Carlton Cancun Triple RoomThe Ritz-Carlton Cancun Triple Room
          Triple Room
          Bed type: Triple
          Size: 41m2
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            The Ritz-Carlton Cancun One-Bedroom SuiteThe Ritz-Carlton Cancun One-Bedroom SuiteThe Ritz-Carlton Cancun One-Bedroom SuiteThe Ritz-Carlton Cancun One-Bedroom Suite
            One-Bedroom Suite
            Bed type: Double Bed or King Size bed or Triple
            Size: 81m2
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            This suite offers spectacular ocean views from its 3 balconies and features large marble bathrooms with a tub and a separate rain shower, plus double sinks. It includes iPod dock, on-demand videos and video games, plus a flat-screen TV. There is also a lounging and seating area and a large foyer at the suite's entrance. Bathrobes, slippers, 400-thread count Egyptian cotton sheets, and signature toiletries are some of the amenities offered. Please note the max. occupancy is 3 adults or 2 adults and 2 children.

            Room facilities
              The Ritz-Carlton Cancun Family Double RoomThe Ritz-Carlton Cancun Family Double RoomThe Ritz-Carlton Cancun Family Double Room
              Family Double Room
              Bed type: Double Bed
              Size: 41m2
              Check Prices
              • Air conditioning
              — Less information+ More information
              Room facilities
                The Ritz-Carlton Cancun Comfort Double RoomThe Ritz-Carlton Cancun Comfort Double RoomThe Ritz-Carlton Cancun Comfort Double Room
                Comfort Double Room
                Bed type: King Size bed or Double beds or Double Bed
                Size: 41m2
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities
                  The Ritz-Carlton Cancun Comfort SuiteThe Ritz-Carlton Cancun Comfort SuiteThe Ritz-Carlton Cancun Comfort Suite
                  Comfort Suite
                  Size: 81m2
                  Check Prices
                  • Air conditioning
                  — Less information+ More information
                  Room facilities

                    How to reach hotel

                    hotel The Ritz-Carlton Cancun Hotel Cancun location
                    Show big map »

                    Hotel Address:

                    Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500

                    Get directions
                    City Center
                    • Cancun
                      10.9km
                    Airports
                    Restaurants
                    • Fantino (cuisine: Italian)
                      80 m
                    • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
                      160 m
                    Beaches
                    • Playa Marlin
                      1.3km
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2006
                    • Number of rooms:
                      365

                    Hotel Awards

                    MexicanHOTEL AWARDSRecommendedCancunThe Ritz-Carlton Cancun

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Mexico

                    Use Badge

                    The Ritz-Carlton Cancun Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point
                    (at least street address and city)
                    to receive driving directions to or from the hotel.

                    What's nearby

                    Places of interest

                    • El Rey mayan ruins - 3.8km

                    Golf courses and Country clubs

                    • Cancun Golf Club at Pok-Ta-Pok - 300 m

                    Local Attractions

                    • Playa Delfines - 3.6km
                      Cancun 77710Mexico
                    • Plaza Isla - 4.9km
                      Zona Hotelera, Cancun
                    • Dolphinaris Cancun - 5.2km
                      Blvd. Kukulkan km.25 Zona Hotelera, Cancun
                    • Wet'n Wild Cancun - 4.7km
                      Blvd Kukulkan Km. 25, Cancun
                    • Forum Beach Cancun - 5.0km
                      Blvd. Kukulcan km 9 Zona Hotelera, Cancun

                    Near the hotel

                    • Playa Marlin - 1.3km
                      CancunMexico
                    • Museo Sensorial del Tequila - 1.4km
                      Blvd. Kukulcan km 12.5, zona hotelera, Cancun

                    Restaurants Nearby

                    • Fantino - 80 m

                      Address: Retorno del Rey #36, Zona Hotelera
                      Phone: +52 998 881 0808 x5803

                      93% likes this, based on 76 reviews
                      Cuisine: Italian

                    • Savio's Bistro by La Dolce Vita - 790 m

                      Address: km 15 Zona Hotelera
                      Phone: 998 8850150

                      85% likes this, based on 411 reviews
                      Cuisine: Italian
                      Price Range: GBP 14 - GBP 25

                    • Puerto Madero Cancun - 160 m

                      Address: Boulevard Kukulcan, km 14.1
                      Phone: 52 (998) 885-2829

                      73% likes this, based on 854 reviews
                      Cuisine: Steakhouse, Seafood, Grill, Vegetarian, Argentinean, Venezuelan
                      Price Range: GBP 17 - GBP 34

                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2006
                    • Number of rooms:
                      365

                    Hotel Awards

                    MexicanHOTEL AWARDSRecommendedCancunThe Ritz-Carlton Cancun

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Mexico

                    Use Badge

                    The Ritz-Carlton Cancun Reviews

                    Guest reviews are submitted by our customers after their stay at The Ritz-Carlton Cancun

                    Average guest rating

                    8.4out of 10
                    Exceptional
                    Based on 55 reviews

                    Rating by category:

                    Rooms
                    9.9
                    Value
                    8.6
                    Service
                    9.6
                    Location
                    9.1
                    Dining
                    9.0

                    Individual guest reviews

                      How to reach hotel

                      hotel The Ritz-Carlton Cancun Hotel Cancun location
                      Show big map »

                      Hotel Address:

                      Retorno Del Rey #36, Zona Hotelera, Cancun, Mexico, 77500

                      Get directions
                      City Center
                      • Cancun
                        10.9km
                      Airports
                      Restaurants
                      • Fantino (cuisine: Italian)
                        80 m
                      • Puerto Madero Cancun (cuisine: Steakhouse, Seafood, Grill)
                        160 m
                      Beaches
                      • Playa Marlin
                        1.3km
                      Hotel information
                      • Check-In:
                        from  3 pm
                      • Check-Out:
                        until  12 pm
                      • Year renovated:
                        2006
                      • Number of rooms:
                        365

                      Hotel Awards

                      MexicanHOTEL AWARDSRecommendedCancunThe Ritz-Carlton Cancun

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in Mexico

                      Use Badge

                      Hotels nearby
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                      4 stars
                      0.3km