Swissotel Makkah - Mecca

Al Bait Complex, Oum Al Qura St, Mecca, Saudi Arabia, 21955  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Swissotel Makkah - Mecca

 Internet

Wi-Fi in public areas

Paid Wi-Fi

 Parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Spa and relaxation

Solarium

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

Overview

The contemporary Swissotel Makkah is a 4-star property located in the heart of Mecca. The hotel occupies 43 floors and was renovated in 2012.

This hotel is situated 1.9km away from Madhbah Isma`Il, Um AlQura University and Jabal-al-noor (Mountain of Light). 20 minutes away from Mecca city center.

75 minutes by car from King Abdulaziz International airport.

Rooms

This property offers 1485 air-conditioned guestrooms complete with individual climate control, a laptop-size safe, LCD flat-screen TV, Wi-Fi and a mini-refrigerator. They are equipped with a fridge, an electric kettle and coffee/tea makers.

Eat

You may have a complimentary breakfast served in the large dining room. International dishes are served in the seasonal restaurant. Tea can be savored in the lounge bar.

Services

Guests will appreciate free parking, a safe deposit box and a luggage storage as well as find a photocopier, a business center and conference facilities useful for work.

Relax

Parents will find a mini club, cribs and child care service for their children on-site.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

No parking available.

Year renovated   2012.  Number of floors   43.  Number of rooms   1487.

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Facilities

General

  • Paid Wi-Fi
  • Parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • No pets allowed
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Laundry
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Food court
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Kids club

Leisure facilities

  • Solarium

Room view

  • City view
  • Landscape view
  • Haram view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Bidet
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Kitchen facilities

  • Refrigerator

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Blackout curtains

Policies

Check-In

  • from  12 pm

Check-Out

  • until  1 am

Children and extra beds

  • All children under the age of 6 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Swissotel Makkah - Mecca Mecca location
Show big map »

Hotel Address:

Al Bait Complex, Oum Al Qura St, Mecca, Saudi Arabia, 21955

Get directions
City Center
  • Mecca
    1.5km
Airports
  • Taif (TIF)
    74.8km
  • King Abdulaziz International (JED)
    75.0km
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  1 am
  • Year renovated:
    2012
  • Number of floors:
    43
  • Number of rooms:
    1487

Hotel Awards

SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Saudi Arabia

Use Badge

Rooms and availability

Swissotel Makkah Classic Twin RoomSwissotel Makkah Classic Twin Room Twin RoomSwissotel Makkah Classic Twin Room Twin RoomSwissotel Makkah Classic Twin Room
Classic Twin Room
Bed type: 2 Single beds or King Size bed or Double Bed
Size: 32m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

Classic Room City View

Room facilities
    Swissotel Makkah Classic Triple RoomSwissotel Makkah Classic Triple RoomSwissotel Makkah Classic Triple RoomSwissotel Makkah Classic Triple Room
    Classic Triple Room
    Bed type: Triple or 3 Single beds
    Size: 32m2
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Offering city view, this spacious room features a modern décor with printed carpeted floors. It includes a seating area with a flat-screen TV and a minibar. Other facilities includes a marble bathroom, a safety deposit box and a tea/coffee maker. *Please note that the featured view in the photo may vary from room to room.

    Room facilities
      Swissotel Makkah Junior SuiteSwissotel Makkah Junior SuiteSwissotel Makkah Junior Suite
      Junior Suite
      Bed type: 1 Super-King Size bed and 1 Sofa bed or Double Bed or 1 Single bed
      Size: 64m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Standard Junior Suite City View

      Room facilities
        Swissotel Makkah Spacious Junior SuiteSwissotel Makkah Spacious Junior SuiteSwissotel Makkah Spacious Junior Suite
        Spacious Junior Suite
        Size: 64m2
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Offering city view, this extra spacious suite features a modern décor with printed carpeted floors. It includes a living room with a dining area and a flat-screen TV. Other facilities includes a marble bathroom, an Espresso machine and an iron. *Please note that the featured view in the photo may vary from room to room.

        Room facilities
          Swissotel Makkah Luxury Junior SuiteSwissotel Makkah Luxury Junior SuiteSwissotel Makkah Luxury Junior Suite
          Luxury Junior Suite
          Bed type: Double Bed
          Size: 64m2
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          JUNIOR SUITE CITY VIEW 64SQM THE FINEST LUXURY SUITE

          Room facilities

            How to reach hotel

            hotel Swissotel Makkah - Mecca Mecca location
            Show big map »

            Hotel Address:

            Al Bait Complex, Oum Al Qura St, Mecca, Saudi Arabia, 21955

            Get directions
            City Center
            • Mecca
              1.5km
            Airports
            • Taif (TIF)
              74.8km
            • King Abdulaziz International (JED)
              75.0km
            Hotel information
            • Check-In:
              from  12 pm
            • Check-Out:
              until  1 am
            • Year renovated:
              2012
            • Number of floors:
              43
            • Number of rooms:
              1487

            Hotel Awards

            SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

            According to guest reviews, the hotel has been rated as
            Best Luxury Hotels in Saudi Arabia

            Use Badge

            Swissotel Makkah Location

            Legend
            • Current hotel
            • Hotels nearby
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

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            What's nearby

            Tourist attractions

            Popular areas

            • Abraj Al bait complex - 100 m
            • City Center - 1.4km

            Places of interest

            Universities, Institutes

            • Um AlQura University - 4.4km

            Local Attractions

            • Floating Mosque - 3.3km

              Near the hotel

              • Abraj Al-Bait Towers - 30 m
                MeccaSaudi Arabia
                Hotel information
                • Check-In:
                  from  12 pm
                • Check-Out:
                  until  1 am
                • Year renovated:
                  2012
                • Number of floors:
                  43
                • Number of rooms:
                  1487

                Hotel Awards

                SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Saudi Arabia

                Use Badge

                Swissotel Makkah Reviews

                Guest reviews are submitted by our customers after their stay at Swissotel Makkah

                Individual guest reviews

                • Family with children
                  4.6

                  The staff were unexperienced , unorganized and didnt seem to have any ides about what they are doing, there were no parking available( opposite to what mentioned in the website) and we had to pay another 30% of the room charge just for parking, we booked for 4 rooms and they gave us each one in separate floor!!!

                • Couple
                  6.2

                  Location

                  Price, delay for some services

                • Group of friends
                  5.8

                  We got a nice view at a fairly cheap price.

                  The toilet was a bit "flooded". They seldom replenish the drinking water and coffee/tea and even after we request for it, they were reluctant to give and give a little only.

                • Family with children
                  7.4

                  The location and comfort The staff

                  Few facilities were not upto the mark

                • Single
                  5.4

                  Rooms and bathrooms are too small Restaurant was at different building and beacuse the hotel was not fully ready which is not acceptable Breakfast was very poor and not good according to the franshise reputation, Juice from cartons not fresh, omlate was ready made and it was not good, selections were limited.

                • Single
                  10.0

                  The Staff were the most profisional and well trained staff each and every one, My room was Kaabah view and i loved it Loved the fact that u go through shopping mall to reach alHaram Food is good They got nesspresso Breakfast hall is amaaaaaazing with great arangments

                  -the breakfast menue specially to hot food was as english food,scrambled eggs and red beens and i didnt really like it -u need to make sure which elevator to take -instruction to breakasft hall need more clearance and to add the floor at the posters -the shower faucet need stickers to indicate Hot/Cold -bathroom need floor mat/towel

                • Couple
                  8.2

                  The Swissotel located in the Abraj Al Bait complex is very close to the Masjid al Haram and only a 5 minute walk from King Abdul Aziz Gate. The breakfast buffet was top class. The room was in as new condition, very spacious and clean.

                  The bathroom and shower area was very small compared to other hotels that I have stayed at. For the money I paid I expected better quality toiletries and accessories to use.

                • Group of friends
                  9.2

                  Staff very friendly, rooms are very clean, design is modern and nice, very close to the Haram.

                  Hotel is not ready with food and beverages (minibar is empty and breakfast was served in a ball room or big hall in the adjacent hotel).

                • Group of friends
                  7.4

                  Location of the hotel

                  Breakfast hall is not yet ready the hotel uses one of the Fairmont hotel halls. The quality of food is really poor most of the food is for Indian & Asian . They repeat the same every day .hot dishes are bad also.

                • Family with children
                  8.8

                  It was a very nice stay in Swissotel, it's clean, new and well decorated hotel With friendly and cooperated stuff. The location is excellent and the view was wonderful.

                  There is no parking for cars, my relative paid 400 SR for parking his car outside the hotel for one night!! Also they miss some of Swissotel details, for example you may find 2 bottles of water in some rooms and no water in the other one, also the fruit basket , coffee and slipers so they need to check these things in every room.

                • Group of friends
                  8.2

                  No private car parking though it is mentioned in booking website

                • Family with children
                  8.8

                  Almost everything. The only problem is that the private parking is not yet opened so we had to park our car very far from the Hotel. Once the parking is opened, the hotel would be very excellent.

                  Private parking is not yet opened. The breakfast buffet is held in different hall, probably because the hotel restaurant is not yet ready? Also the entrance of the hotel is kind of obscured.

                • Family with children
                  7.0

                  Clean hotel

                  They are unable to turn the water heater on for the 2 days.

                • Family with children
                  5.4

                  Location was good and have access from the shopping mall

                  Major issue with elevators where they need programming. Breakfast is in another hotel (Fairmount). In the corridor, outside the room there is beep sound you'll hear in your room every 15 seconds day and night. During our stay they had to turn off the wifi and tv for what they claimed 4 hrs but turned to be 7 hrs. I asked the reception where they did open this hotel, they said in Ramadan but they closed imminently after Ramadan, and now to reopened so I guess they still have lots of snag to take care of.

                • Single
                  5.0

                  location

                  first thing they took so long for checking-in then they gave me the room card which was locked from inside and the guest came out and ask about what i want,It was so embarrassing for me and its an experience that i've never passed in any level or stars hotel and I was expecting an apology from them wich i didn't get any proper one because i was asking for it and simply they said sorry its not our mistake its the house keeping gave us the wrong information,then they gave me a tripple room wich was the wash basin drainage blocked, afterward they changed it to the final room wich was good apart from the bathroom floor wasn't clean(never been cleaned because the scale was so old) , shower drainage was blocked and I FOUND A USED TOOTH PICK UNDER MY PILLOW WHICH MEANS THEY DIDNT CHANGE THE SHEETS AFTER THE PREVIOUS GUEST so i called the room service person which he was cleaning another room in the floor and he admitted the mistake,coffee maker has only decaf capsules ,no drinking water in any form wether its free or not

                How to reach hotel

                hotel Swissotel Makkah - Mecca Mecca location
                Show big map »

                Hotel Address:

                Al Bait Complex, Oum Al Qura St, Mecca, Saudi Arabia, 21955

                Get directions
                City Center
                • Mecca
                  1.5km
                Airports
                • Taif (TIF)
                  74.8km
                • King Abdulaziz International (JED)
                  75.0km
                Hotel information
                • Check-In:
                  from  12 pm
                • Check-Out:
                  until  1 am
                • Year renovated:
                  2012
                • Number of floors:
                  43
                • Number of rooms:
                  1487

                Hotel Awards

                SaudiHOTEL AWARDSHighly RecommendedMeccaSwissotel Makkah

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Saudi Arabia

                Use Badge