Surtees Hotel - Newcastle upon Tyne

12-18 Dean Street ;, Newcastle upon Tyne, United Kingdom, NE1 1PG  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Surtees Hotel - Newcastle upon Tyne

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking
 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Breakfast

In-room breakfast

 Food/Drinks

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

Overview

Surtees Hotel is a 3-star intimate property that offers beautiful accommodation steps away from Wet n' Wild, Beamish Wild and Ocean Beach Pleasure Park.

The major location makes monuments, a castle and galleries easily reachable. Theatre Royal, Saint Nicholas Cathedral and Aldermans Fenwicks House are located just 100 meters from the venue.

The vicinity of a river as well as quick access to bars, a cinema and casinos set the hotel apart.

Newcastle train station lies within a 10-minute walk. 10 minutes' drive from Newcastle airport.

Rooms

The hotel offers 40 rooms featuring Wi-Fi, plasma TV, a writing desk, heating and ironing facilities as well as modern bathrooms with a hairdryer, a bathtub and a shower.

Eat

Breakfast is served from 07:00 to 09:30 at the breakfast room.

A full english breakfast is served at the price of GBP 7.95 per person per night. 

Services

Business facilities at Surtees Hotel include a photocopier and internet access.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Paid public parking is possible at a location nearby.

Number of rooms   40.

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Facilities

General

  • Free Wi-Fi
  • Parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Luggage storage
  • No elevators

Services

  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Bar/Lounge

Meeting facilities

  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Leisure facilities

  • Leisure/TV room

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Tea and coffee facilities
  • Dressing area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Private bathroom

Media

  • Flat-screen TV

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 6 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Surtees Hotel - Newcastle upon Tyne Newcastle upon Tyne location
Show big map »

Hotel Address:

12-18 Dean Street ;, Newcastle upon Tyne, United Kingdom, NE1 1PG

Get directions
City Center
  • Newcastle upon Tyne
    900 m
Airports
Train Stations
  • Newcastle Train Station
    600 m
  • Newcastle Central
    600 m
  • Bus stop
    500 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    40

Hotel Awards

UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

According to guest reviews, the hotel has been rated as
Best Design Hotels in United Kingdom

Use Badge

Rooms and availability

Surtees Hotel Modern Double Room Hotel informationSurtees Hotel Modern Double Room Hotel informationSurtees Hotel Modern Double Room Hotel information
Modern Double Room
Bed type: Double Bed or 2 Single beds
Size: 8m2
Check Prices
  • Free Wi-Fi
  • Private bathroom
— Less information+ More information

Spacious and comfortable with a modern bathroom, rooms include a widescreen, wall-mounted plasma TV with over 60 channels, and free Wi-Fi. Each also comes with facilities for making tea and coffee.

Room facilities
    Surtees Hotel Standard Triple Room Deluxe Twin RoomSurtees Hotel Standard Triple RoomSurtees Hotel Standard Triple Room
    Standard Triple Room
    Bed type: Triple
    Size: 10m2
    Check Prices
    • Shower
    — Less information+ More information
    Room facilities
      Surtees Hotel Deluxe Twin Room Hotel informationSurtees Hotel Deluxe Twin Room Photo albumSurtees Hotel Deluxe Twin Room Photo album
      Deluxe Twin Room
      Bed type: 2 Single beds or Double Bed
      Size: 8m2
      Check Prices
      • Free Wi-Fi
      • Private bathroom
      — Less information+ More information

      These luxurious rooms have a modern bathroom, and include a widescreen, wall-mounted plasma TV with over 60 channels, and free Wi-Fi. Each also comes with facilities for making tea and coffee.

      Room facilities
        Surtees Hotel Comfort Triple Room Hotel informationSurtees Hotel Comfort Triple Room Photo albumSurtees Hotel Comfort Triple Room Photo album
        Comfort Triple Room
        Bed type: Triple
        Size: 10m2
        Check Prices
        • Free Wi-Fi
        • Private bathroom
        — Less information+ More information

        Spacious and comfortable with a modern bathroom, rooms include a widescreen, wall-mounted plasma TV with over 60 channels, and free Wi-Fi. Each also comes with facilities for making tea and coffee.

        Room facilities

          How to reach hotel

          hotel Surtees Hotel - Newcastle upon Tyne Newcastle upon Tyne location
          Show big map »

          Hotel Address:

          12-18 Dean Street ;, Newcastle upon Tyne, United Kingdom, NE1 1PG

          Get directions
          City Center
          • Newcastle upon Tyne
            900 m
          Airports
          Train Stations
          • Newcastle Train Station
            600 m
          • Newcastle Central
            600 m
          • Bus stop
            500 m
          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  11 am
          • Number of rooms:
            40

          Hotel Awards

          UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

          According to guest reviews, the hotel has been rated as
          Best Design Hotels in United Kingdom

          Use Badge

          Surtees Hotel Location

          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

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          What's nearby

          Tourist attractions

          • The Side Gallery - 100 m
          • Globe City - 200 m
          • Canterbury Of Newcastle - 400 m
          • Grainger Gallery - 400 m
          • details at Newcastle Arts Centre - 500 m
          • The Laing Art Gallery, Tyne and Wear - 600 m

          Popular areas

          • Carling Academy - 500 m

          Places of interest

          Train stations

          Shopping areas

          Amusement

          • Tyneside cinema - 200 m
          • Victory Amusements - 400 m
          • Central Snooker Club - 400 m
          • The Gate - 500 m
          • Rileys American Pool & Snooker Club - 500 m

          Museums

          • Aldermans Fenwicks House - 200 m

          Theaters

          • Live Theatre - 200 m
          • The Newcastle Opera House - 300 m
          • Live Theatre Box Office - 300 m
          • Journal Tyne Theatre - 300 m
          • Theatre Royal - 300 m

          Marina

          Local Attractions

          • Wet n' Wild - 9.9km
            Rotary Way, Royal Quays, North Shields
          • Beamish Open Air Museum - 10.3km
            Beamish DH9 0RGEngland
          • South Shields Museum & Art Gallery - 12.1km
            4 Ocean Road, South Shields
          • Beamish Wild - 9.9km
            Stanley, Beamish
          • North East Aircraft Museum - 10.2km
            Old Washington Road, Sunderland
          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  11 am
          • Number of rooms:
            40

          Hotel Awards

          UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

          According to guest reviews, the hotel has been rated as
          Best Design Hotels in United Kingdom

          Use Badge

          Surtees Hotel Reviews

          Guest reviews are submitted by our customers after their stay at Surtees Hotel

          Individual guest reviews

          • Group of friends
            5.8

            Excellent location

            Room very dated, bathroom in poor state, mould in shower. Bareable for one night but couldn't stay here much longer than that.

          • Family with children
            3.8

            Bed was extremely uncomfortable, shower did not work initially however this was due to unclear instructions on how to work it. Very dated. Woken up at 9am due to buildings work

          • Group of friends
            9.6

            Clean and very welcoming, would stay again but book in advance

          • Family with children
            4.2

            Staff were happy to store bags for the day. Heritage protected lift.

            We booked a strictly non smoking room. We were allocated room 1 which reeked of stale smoke. It was as bad as if someone had thrown up. Room was very noisy with other guests crashing around at 3.30am. Very poor value compared to Jury, Ibis, Holiday Inn. Would go out of my way not to stay there again. Mike.

          • Single
            7.0

            Trying to modernise hotel. What they lose in one thing they make up for in service. Was good value

            Wifi not available in room. Room backed onto railway line. No blackout curtains.

          • Single
            10.0

            I have stayed at the hotel twice now and I have always found the hotel staff are friendly and welcoming, on both occasions my room has been spacious and clean with a contemporary style. The bath rooms are modern and clean too.

          • Single
            10.0

            Room was very comfortable & clean. Reception staff helpful, polite & professional

          • Group of friends
            6.2

            Reason for staying at the hotel was for a stag trip. The hotel is at the very heart of Newcastle Nightlife and 5 minute walk from Quayside.

            The older room of this hotel are in desperate need of tlc giving the fact we paid £170 each for a 2night stay, issues we had with our room 39, toilet did not flush, lights did not work and the general condition of the room was not great. However spoke to the fantastic reception staff who moved us to the newer part of the hotel and have to say very impressed.

          • Single
            5.8

            The breakfast and breakfast room was nice. Room was spacious as well.

            The electricity in my room went out 3 times during my stay. When taking a shower, the more pressure you get, the colder the water becomes. These probably only apply to my room.

          • Couple
            3.2

            the girls on the desk were fit

          • Group of friends
            8.2

            Cheap and good access to to city friendly staff

            The layout on the 2nd floor is a bit up and down and we could hear the people upstairs using the wc which wasnt nice especially at 630 in the morning

          • Group of friends
            5.4

            It was in a brilliant location.

            Room reflected nothing what was advertised. Hotel lobby was very modern, stylish then our room looked like you'd gone back ten years. Things broken in the room, damp on the roof in the bathroom.

          • Single
            7.4

            Friendly, helpful staff, comfortable room, good location, free 3-pack of bourbon biscuits.

            A few minor gripes: the digital tv didn't work - all digital channels just stuttered and clipped and crackled rendering it totally unwatchable. There was no discernable way of making the shower work - taps: check, shower head: check, button or lever that makes water come out of shower head instead of taps: nope. Contact reception you say? There was no phone in the room with which to do this. The free bottles of "shower gel", "shampoo" etc all contain precisely the same all- purpose gloop. Having been offered on arrival a full english breakfast between 8 and 10am for £5 I agreed, when I went down to the breakfast room at 8:10am nothing was ready, and although the nice lady did hustle to put me something together this wouldn't have been much use had my meeting been at 9am not 9:30am. Despite these gripes I rather enjoyed my stay - the room was pretty and comfortable and clean and the staff were all very nice.

          • Older travelers
            3.8

            Location good , hotel worn and dated.

            Dirty bathroom, toilet seat broken filthy taps and grout, shower no pressure dirty flooring ,stained carpet in main area, well worn and filthy.Plaster on ceiling in bedroom falling off complete with stains all over and cobwebs.Bed disgusting all stained have thrown better in the skip!Could not wait to get home for a bath to feel clean! Still waiting for manageress to call back 2 days later, receptionist keeps making excuses.Not good customer service on handling concerns.

          • Group of friends
            5.0

            Close to Quayside

            Tatty, tired, shabby, should I go on????????

          How to reach hotel

          hotel Surtees Hotel - Newcastle upon Tyne Newcastle upon Tyne location
          Show big map »

          Hotel Address:

          12-18 Dean Street ;, Newcastle upon Tyne, United Kingdom, NE1 1PG

          Get directions
          City Center
          • Newcastle upon Tyne
            900 m
          Airports
          Train Stations
          • Newcastle Train Station
            600 m
          • Newcastle Central
            600 m
          • Bus stop
            500 m
          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  11 am
          • Number of rooms:
            40

          Hotel Awards

          UKHOTEL AWARDSRecommendedNewcastle upon TyneSurtees Hotel

          According to guest reviews, the hotel has been rated as
          Best Design Hotels in United Kingdom

          Use Badge

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