Sheraton New Orleans Hotel

500 Canal Street , New Orleans, United States, 70130  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton New Orleans Hotel

 Paid Wi-Fi

Paid Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Jacuzzi

 Breakfast

In-room breakfast

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

Situated near Faubourg Marigny, Washington Square Park and Algiers Levee, the world-class Sheraton New Orleans offers a casino, an indoor swimming pool and a cocktail lounge. The hotel occupies 49 floors and was renovated in 2012.

You can see New Orleans Folklife and Visitor Center, Le Petit Theatre du Vieux Carre and The National WWII Museum only 400 meters from the property. A 20-minute walk to the center of New Orleans.

The hotel offers superb location close to a river.

Fast access to Louis Armstrong New Orleans airport within 20km is provided.

Rooms

This property offers 1110 modern guestrooms complete with floor to ceiling windows, a minibar, individual climate control, a living area and a writing desk. All of the rooms have a wonderful view over the city. Guests can also use a fridge and coffee/tea makers available in each room.

Eat

The dining options feature continental breakfast served in the royal dining room. French dishes are served in the award-winning restaurant. The bar serves coffee as well snacks and appetizers.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Services

A safe deposit box, a tour desk and a lift for general use and a photocopier, a business center and internet access for work can be found on-site.

Relax

The on-site spa center offers shiatsu massage, steam baths and a hot tub. The hotel’s fitness center has fitness classes and a gym.

Internet

Wireless internet is available in public areas for free.

Wireless internet is available in the hotel rooms at USD 5.95 per hour.

Guest Parking

private hotel parking is possible on site and the rate is USD 44.80 per day.

Year renovated   2012.  Number of floors   49.  Number of rooms   1110.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Eco friendly
  • Free safe at reception
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Video games

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Casino
  • Fitness center
  • Jacuzzi
  • Sauna
  • Shiatsu massage
  • Leisure/TV room
  • Television in lobby

Room view

  • City view
  • River view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Armchair

Bathroom

  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  1 am

Check-Out

  • until  1 am

Children and extra beds

  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of USD 30 per person per night in an extra bed. 
  • All children under the age of 4 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
Show big map »

Hotel Address:

500 Canal Street , New Orleans, United States, 70130

Get directions
City Center
  • New Orleans
    1.5km
Airports
  • Louis Armstrong New Orleans (MSY)
    19.3km
Restaurants
  • Commander's Palace (cuisine: American, Seafood, Cajun & Creole)
    100 m
  • Roux Bristro
    20 m
Parks
  • Jean Lafitte National Historical Park and Preserve
    410 m
  • New Orleans Musical Legends Park
    420 m
Hotel information
  • Check-In:
    from  1 am
  • Check-Out:
    until  1 am
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110

Rooms and availability

Sheraton New Orleans Club Level King Bed Room Traditional King Bed RoomSheraton New Orleans Club Level King Bed Room Traditional King Bed Room
Club Level King Bed Room
Bed type: King Size bed
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

Room facilities
    Sheraton New Orleans Deluxe 2 Double Beds Room Traditional King Bed Room
    Deluxe 2 Double Beds Room
    Bed type: Quad or King or Twin beds or Double Bed
    Size: 32m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a spectacular Mississippi River view. The size of the room is 32m2.

    Room facilities
      Sheraton New Orleans Accessible King Bed Room Traditional King Bed RoomSheraton New Orleans Accessible King Bed Room Traditional King Bed Room
      Accessible King Bed Room
      Bed type: King or Twin beds or Double beds or Double Bed
      Size: 33m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

      Room facilities
        Sheraton New Orleans Accessible 2 Double Beds Room Traditional King Bed Room
        Accessible 2 Double Beds Room
        Bed type: King or Twin beds or Double beds or Double Bed
        Size: 33m2
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. This room is accessible for people with disabilities. The size of the room is 32m2.

        Room facilities
          Sheraton New Orleans Traditional King Bed RoomSheraton New Orleans Traditional King Bed Room
          Traditional King Bed Room
          Bed type: King or Twin beds or Double beds or Double Bed
          Size: 33m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

          Room facilities
            Sheraton New Orleans Deluxe King Bed Room Traditional King Bed RoomSheraton New Orleans Deluxe King Bed Room Traditional King Bed Room
            Deluxe King Bed Room
            Bed type: Quad or King or Twin beds or Double Bed
            Size: 32m2
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers a King size bed, work desk, seating area and private bathroom. This room features spectacular Mississippi River views. The size of the room is 32m2.

            Room facilities
              Sheraton New Orleans Club Level 2 Double Beds Room Traditional King Bed Room
              Club Level 2 Double Beds Room
              Bed type: King Size bed
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room offers an exclusive access to the Club Lounge. This room features spectacular views. The size of the room is 32m2.

              Room facilities
                Sheraton New Orleans Executive Suite Deluxe King Bed RoomSheraton New Orleans Executive Suite Traditional King Bed Room
                Executive Suite
                Bed type: Double Bed
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Spacious suite is decorated in a warm and comforting style with floor to ceiling windows offers a bedroom with a King size bed, living area with a sofa bed, work desk, wet bar and private bathroom. This room features spectacular Mississippi River views. The size of the room is 38m2.

                Room facilities
                  Sheraton New Orleans Traditional 2 Double Beds Room Traditional King Bed Room
                  Traditional 2 Double Beds Room
                  Bed type: King or Twin beds or Double beds or Double Bed
                  Size: 33m2
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  Traditional guest room is decorated in a warm and comforting style with floor to ceiling windows offers two Double beds, work desk, seating area and private bathroom. This room features a city view. The size of the room is 32m2.

                  Room facilities

                    How to reach hotel

                    hotel Sheraton New Orleans Hotel New Orleans location
                    Show big map »

                    Hotel Address:

                    500 Canal Street , New Orleans, United States, 70130

                    Get directions
                    City Center
                    • New Orleans
                      1.5km
                    Airports
                    • Louis Armstrong New Orleans (MSY)
                      19.3km
                    Restaurants
                    • Commander's Palace (cuisine: American, Seafood, Cajun & Creole)
                      100 m
                    • Roux Bristro
                      20 m
                    Parks
                    • Jean Lafitte National Historical Park and Preserve
                      410 m
                    • New Orleans Musical Legends Park
                      420 m
                    Hotel information
                    • Check-In:
                      from  1 am
                    • Check-Out:
                      until  1 am
                    • Year renovated:
                      2012
                    • Number of floors:
                      49
                    • Number of rooms:
                      1110

                    Sheraton New Orleans Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

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                    Enter your starting point
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                    What's nearby

                    Tourist attractions

                    Popular areas

                    Places of interest

                    Sport related

                    Shopping areas

                    Amusement

                    • Penny Arcade - 100 m

                    Museums

                    • Louisiana Philharmonic - 400 m
                    • Theater District - 400 m
                    • American Italian Renaissance - 400 m
                    • Junebug Productions Inc - 400 m
                    • Arts Council of New Orleans - 400 m
                    • French Quarter/historic New Orleans - 400 m
                    • National D Day Museum - 400 m
                    • Arnaud's Restaurant - 400 m
                    • New Orleans Pharmacy Museum - 500 m
                    • Hermann-Grima/gallier Historic - 500 m
                    • Historic New Orleans Collect - 500 m
                    • Musee Conti Wax Museum - 500 m

                    Parks

                    Halls

                    • Gallier Hall - 400 m

                    Medical care and Hospitals

                    Casinos

                    Local Attractions

                    • Warehouse District - 1.6km
                      New Orleans, LA
                    • Faubourg Marigny - 1.6km
                      New Orleans, LA
                    • Mardi Gras World - 2.0km
                      1380 Port of New Orleans Place, New Orleans
                    • Algiers Levee - 1.6km
                      Patterson Street, New Orleans
                    • New Orleans African-American Museum - 1.6km
                      1418 Governor Nicholls St., New Orleans

                    Near the hotel

                    • Audubon Insectarium - 200 m
                      423 Canal Street, New Orleans
                    • New Orleans Musical Legends Park - 420 m
                      311 Bourbon Street, New Orleans
                    • Audubon Aquarium of the Americas - 500 m
                      #1 Canal Street, New Orleans
                    • Storyville District - 490 m
                      125 Bourbon Street, New Orleans
                    • Jean Lafitte National Historical Park and Preserve - 410 m
                      419 Decatur Street, New Orleans
                    • Germaine Wells Mardi Gras Museum - 420 m
                      813 Bienville St, New Orleans
                    • Woldenberg Riverfront Park - 470 m
                      1 Canal St, New Orleans

                    Restaurants Nearby

                    • Commander's Palace - 100 m

                      Address: 1403 Washington Ave
                      Phone: 504 899-8221

                      72% likes this, based on 2176 reviews
                      Cuisine: American, Seafood, Cajun & Creole
                      Price Range: GBP 21 - GBP 56

                    • Palace Cafe - 110 m

                      Address: 605 Canal St
                      Phone: 504-523-1661

                      62% likes this, based on 755 reviews
                      Cuisine: French, Seafood, Contemporary, Cajun & Creole
                      Price Range: GBP 21 - GBP 28

                    • Wendy's - 50 m

                      Address: 509 Canal St
                      Phone: (504) 523-6141

                      64% likes this, based on 5 reviews
                      Cuisine: Fast Food

                    • Roux Bristro - 20 m

                      Address: 500 Canal St
                      Phone: (504) 525-2500

                    • Red Gravy - 80 m

                      Address: 125 Camp Street
                      Phone: 504-561-8844

                      71% likes this, based on 286 reviews
                      Cuisine: American, Italian
                      Price Range: GBP 7 - GBP 17

                    Hotel information
                    • Check-In:
                      from  1 am
                    • Check-Out:
                      until  1 am
                    • Year renovated:
                      2012
                    • Number of floors:
                      49
                    • Number of rooms:
                      1110

                    Sheraton New Orleans Reviews

                    Guest reviews are submitted by our customers after their stay at Sheraton New Orleans

                    Average guest rating

                    7.2out of 10
                    Very good
                    Based on 38 reviews

                    Rating by category:

                    Location
                    9.2
                    Rooms
                    7.8
                    Value
                    8.0
                    Dining
                    6.0
                    Service
                    8.0

                    Individual guest reviews

                    • Older travelers
                      5.4

                      Location

                      We booked our rooms through Booked.net for 3 nights. We called Booked.net a week before our arrival to change the reservation to only one night. When we checked in, the hotel told us that once we registered the entire amount of $900 would be charged to my credit card and only Booked.net could credit us for the second 2 nights. Now, my credit card is showing the $900 dollar charge dated 6/23/2011 and a $300 charge for July 1,2011. Not only did I not get a credit for the cancelled room nights, but was charged again. The Sheraton says it is Booked.net's fault and you are saying it is the Sheraton's fault. Please straighten this out.

                    • Older travelers
                      9.0

                      Location was great and the Breakfast buffet was to die for.

                      33usd to park for one night. 52dollar breakfast.

                    • Older travelers
                      7.4

                      Excellent location and the room had a great view of the river. Facilities were clean and well maintained.

                      For an international hotel, it was disappointing there were no facilities for making hot tea in the room other than through a coffee machine which tainted the water with coffee. While this may seem trivial, I suspect US travellers would be beside themselves if they didn't have the option to make a cup of coffee after a long trip. I was also caught off guard by the $10 charge to use the gym facility. This charge was not mentioned in the room manual or at check-in.

                    • Older travelers
                      7.4

                      Convenience beds health club

                      Paid for club floor. Breakfast is now quite stingy compared to last year

                    • Older travelers
                      7.8

                      a great room with splendid view over Mississippi River & town

                      the bath room is old fashioned and should be renewed to modern standard. Shower is not separated from bath room - rather ugly

                    • Older travelers
                      10.0

                      I like the distance to bourbon street

                    • Group of friends
                      3.8

                      Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

                    • Older travelers
                      8.8

                      The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

                      rooms small

                    • Older travelers
                      9.2

                      It was easy access

                      The room temperature was warm, no matter if you adjusted the air conditioner

                    • Older travelers
                      8.4

                      The proximaty of this hotel in relation to the points of interest in New Orleans is one of it's many possitive attributes.

                    • Couple
                      8.4

                      Friendly staff

                      The hotel valet parking was very slow in retriving the car when we needed to leave

                    • Older travelers
                      5.8

                      Close to all main attractions

                      A faded older style hotel, with the exception of the front desk the staff seemed dispirited and not overly helpful. Its a big hotel so you are not made to feel special just one of the hoards.

                    • Group of friends
                      9.6

                      Good price, good location, excellent service overall a good choice

                    • Single
                      6.6

                      Very friendly and helpful staff.

                      The time it takes to park and getting the car back.

                    • Family with children
                      7.4

                      They were very flexible about checking us in when we arrived early after a long journey and with no fuss. They were also very helpful when we wanted to extend our stay by a day and keep the same room. The breakfast staff in the restaurant were also very friendly and helpful and gave a good service. The view from the room was great too, with a full length window view of the city and river

                      The gym was undergoing refurbishment and no mention had previously been made of this, until we tried to use it. There were not enough machines meanwhile. We ran out of face flannels and the cleaner said she had no more 2 days running. We could not use the pool one day, as we were told it had to be drained down and would not open for the rest ofthe day. These did not ruin our stay, but did detract a little from it being a great stay.

                    How to reach hotel

                    hotel Sheraton New Orleans Hotel New Orleans location
                    Show big map »

                    Hotel Address:

                    500 Canal Street , New Orleans, United States, 70130

                    Get directions
                    City Center
                    • New Orleans
                      1.5km
                    Airports
                    • Louis Armstrong New Orleans (MSY)
                      19.3km
                    Restaurants
                    • Commander's Palace (cuisine: American, Seafood, Cajun & Creole)
                      100 m
                    • Roux Bristro
                      20 m
                    Parks
                    • Jean Lafitte National Historical Park and Preserve
                      410 m
                    • New Orleans Musical Legends Park
                      420 m
                    Hotel information
                    • Check-In:
                      from  1 am
                    • Check-Out:
                      until  1 am
                    • Year renovated:
                      2012
                    • Number of floors:
                      49
                    • Number of rooms:
                      1110
                    Hotels nearby