Quality Hotel Emerald - Gisborne

13 Gladstone Road, Gisborne, New Zealand, 4010  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quality Hotel Emerald - Gisborne

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Seasonal outdoor pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Fishing

Overview

The excellent Quality Hotel Emerald is situated in the heart of Gisborne close to East Coast Museum of Technology and Tairawhiti Museum and Art Gallery.

Museums and monuments lie a short distance from the hotel. Just 20 minutes from the center of Gisborne.

5km to Gisborne airport.

Rooms

The hotel's large rooms are appointed with satellite TV, Wi-Fi, a private balcony, a kitchenette and a minibar. The hotel rooms come with carpet floor and leather furniture.

Eat

The lobby restaurant provides first-class meals. The comfortable bar serves a selection of wines.

All visitors are offered a buffet breakfast for a fee. 

Services

Guests can use wake up service, concierge service and dry cleaning and such facilities as a news stand, a lift and a gift shop.

Relax

Leisure facilities include a courtyard, a sun terrace and a cocktail lounge. The fitness center features a gym and fitness classes.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private hotel parking is possible on site.

Number of rooms   49.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Brailled elevators

Activities

  • Fishing

Services

  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Seasonal outdoor pool
  • Beach access
  • Beach umbrellas
  • Golf course
  • Fitness center
  • Jacuzzi
  • Shiatsu massage
  • Sun terrace
  • Leisure/TV room
  • Outdoor Jacuzzi

Room view

  • City view
  • Pool view
  • River view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • In-room desk
  • Dining table
  • In-room jacuzzi

Bathroom

  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Kitchen
  • Refrigerator
  • Cookware/Kitchen utensils

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Speaker phone
  • Local calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  10 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of NZD 35 per person per night in an extra bed. 
  • There are no extra beds provided in a room. 
  • Maximum capacity of cribs in a room is 2. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Quality Hotel Emerald - Gisborne Gisborne location
Show big map »

Hotel Address:

13 Gladstone Road, Gisborne, New Zealand, 4010

Get directions
City Center
  • Gisborne
    1.1km
Airports
  • Gisborne (GIS)
    4.4km
Restaurants
  • The Rivers Restaurant and Bar (cuisine: Irish)
    80 m
  • Preet Indian Tandoori (cuisine: Indian)
    110 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  10 am
  • Number of rooms:
    49

Hotel Awards

New ZealandHOTEL AWARDSRecommendedGisborneQuality Hotel Emerald

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in New Zealand

Use Badge

Rooms and availability

Quality Hotel Emerald Double RoomQuality Hotel Emerald Double RoomQuality Hotel Emerald Double RoomQuality Hotel Emerald Double Room
Double Room
Bed type: King Size bed or Double Bed
Check Prices
  • Free Wi-Fi
  • Air conditioning
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Room facilities
    Quality Hotel Emerald One-Bedroom SuiteQuality Hotel Emerald One-Bedroom SuiteQuality Hotel Emerald One-Bedroom SuiteQuality Hotel Emerald One-Bedroom Suite
    One-Bedroom Suite
    Bed type: King and 2 Single or Double Bed or 2 Single beds
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    — Less information+ More information
    Room facilities
      Two-Bedroom Apartment
      Bed type: King and 2 Single
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      — Less information+ More information
      Room facilities
        Quality Hotel Emerald Executive One-Bedroom SuiteQuality Hotel Emerald Executive One-Bedroom SuiteQuality Hotel Emerald Executive One-Bedroom SuiteQuality Hotel Emerald Executive One-Bedroom Suite
        Executive One-Bedroom Suite
        Bed type: 2 King Size beds
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        — Less information+ More information
        Room facilities

          How to reach hotel

          hotel Quality Hotel Emerald - Gisborne Gisborne location
          Show big map »

          Hotel Address:

          13 Gladstone Road, Gisborne, New Zealand, 4010

          Get directions
          City Center
          • Gisborne
            1.1km
          Airports
          • Gisborne (GIS)
            4.4km
          Restaurants
          • The Rivers Restaurant and Bar (cuisine: Irish)
            80 m
          • Preet Indian Tandoori (cuisine: Indian)
            110 m
          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  10 am
          • Number of rooms:
            49

          Hotel Awards

          New ZealandHOTEL AWARDSRecommendedGisborneQuality Hotel Emerald

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in New Zealand

          Use Badge

          Quality Hotel Emerald Location

          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point
          (at least street address and city)
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          What's nearby

          Popular areas

          • City Center - 1.0km

          Local Attractions

          • Tairawhiti Museum and Art Gallery - 2.4km
            Stout Street, Gisborne
          • East Coast Museum of Technology - 5.3km
            67 Main Road, Gisborne

          Restaurants Nearby

          • The Rivers Restaurant and Bar - 80 m

            Address: Cnr Gladstone Rd & Reads Qy

            67% likes this, based on 44 reviews
            Cuisine: Irish

          • Just Thai - 120 m

            Address: 2 Lowe St.

            75% likes this, based on 36 reviews
            Cuisine: Thai

          • Friends - 130 m

            Address: 61 Gladstone Road

            67% likes this, based on 15 reviews
            Cuisine: Indian

          • Preet Indian Tandoori - 110 m

            Address: 55 Gladstone Rd
            Phone: 06 863 0901

            71% likes this, based on 16 reviews
            Cuisine: Indian

          • The Marina Restaurant - 170 m

            Address: Vogel Street
            Phone: 06-868 5919

            82% likes this, based on 81 reviews
            Cuisine: French

          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  10 am
          • Number of rooms:
            49

          Hotel Awards

          New ZealandHOTEL AWARDSRecommendedGisborneQuality Hotel Emerald

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in New Zealand

          Use Badge

          Quality Hotel Emerald Reviews

          Guest reviews are submitted by our customers after their stay at Quality Hotel Emerald

          Individual guest reviews

          • Family with children
            6.6

            The rooms were spacious, nice big balcony overlooking the pool. It was nice having a seperate bedroom for the kids. The kids really enjoyed having an onsite pool.

            The windows/doors did nothing to cut out the sound from the waterfall and other guests in the pool. A toaster and Microwave would have increased the eating choices - families don't always want to eat out/can't always afford to eat out everyday! A minor grumble - they advertise Flybuys, but I wasn't asked for my card as I had the next part of the trip in mind I forgot to ask - so we missed out!

          • Couple
            9.2

            The bed was comfortable - not always an easy thing to find so was pleased with that.We were staying for the Jazz, Blues & roots festival and were rapt that many of the acts were playing at the Emerald. All others were at venues close by. Location is great, right on the cusp on the mariner with a lovely view.

            There was no DVD facility in the room - we were hoping to sit out on the balcony and enjoy the view of the lake with some music in the background but were limited to the clock radio.

          • Older travelers
            8.8

            The convenience of the location and the size of the suite.

            Hard to find the front door when new in town and on a busy, week day, there would be no parking nearby. All OK once one has registered.

          • Older travelers
            8.2

            The hotel was quiet,peaceful and had a relaxed atmosphere.We found the staff to be friendly and helpful. The evening menu in the restaurant offered a wide selection of dishes and wines and what we chose was beautifully cooked and presented. we will certainly use the hotel when next in Gisborne.

          • Family with children
            8.2

            Looking at the pool and courtyard. Being on the main street but still close to parks and river. Clean lines in the room. Helpful staff. The Web site had said 2 beds in our room but there was only one in the room we were allocated, I was with my 15 year old daughter (There was just 2 of us) so this was not suitable. The reception staff saw the difficulty even before we went to the room and offered to re allocate rooms which we agreed to once we had seen the room with one bed.

            I found the Carpark confusing. There was no door to the hotel from the 2nd level. On parking for the first time we took our bags into the Exit stairwell to go to the 1st level but found we could not re-enter so had to go to street level with our luggage and re-enter through the main gate - lug our bags back up the main ramp and enter the hotel from the 1st level. Then we had to go back up to the 2nd level of the hotel where our room was. This could have been better explained at reception.

          • Older travelers
            7.8

            The balcony and the view over the river and mountains was real nice. and a nice saltwater swimming-pool!

            We had problem with the internet in our room, that could not be fixed in three nights! Noisy "local" neighbors at weekends?

          • Older travelers
            10.0

            Everything, the staff were love ly, security for your car, right down town,We did not eat in dining rooms as all our friends invited us out for all meals.We will go back again next time we visit Gisborne.Thanks Emerald Hotel you made our wekend very special.

          • Couple
            10.0

            Great service, friendly staff and I love the attention to detail in the rooms. Great service and food at the Grill.

          • Single
            6.6

            Size of the room, the huge balcony, the power shower, bathrobes, great selection of in-room teas and coffees

            A hotel restaurant that 'hardly ever' opens on Sundays is a poor do, considering the high price the hotel charges, and the fact that it is flagged as being open 7 days. Gisborne itself is no place to look for fine dining. Coffee shops that are mostly all shut by 4pm on a Saturday, and a so-called wine bar that closes at 5pm is bizarre. Getting out the hotel's 'guest' carpark may freak you out---it did me. It's on the upper storey and the ramp is almost vertical. I presume the lower floor carpark is for the comfort of hotel staff---guests can't access it.

          • Single
            6.6

            Location

            My room was the noisiest roomi have ever stayed in ie right on the bend of a bypass road! Restaurant was fully booked for a function. Navigating corridors to rooms a nightmare (if there was a fire you would never find your wsy out).

          • Group of friends
            5.8

            Easy access to main street Very clean and tidy

            I was staying with my Aunt and stayed there for three nights and found everynight we could hear through the walls the music thumping through the walls of the hotel! Thankfully we did stay a Sunday night and this wasn't so noisy that night but could still hear a bit of the thumping. This was the only fault we found with your hotel. But to be honest you could hear this walking towards our room, and we wouldn't stay there again, as we had a couple of sleepless nights.

          • Older travelers
            6.6

            When we booked it said that we would be getting Executive Suite with a balcony. On arrival we didn't get the balcony and were put in a room on the corner of a intersection and got no sleep due to the noisey procession of trucks going past from 1.00am through to 3.30am

          • Family with children
            10.0

            Great location, very affordable and accommodating staff.

          • Older travelers
            6.6

            Our stay was pleasant and the hotel itself was comfortable.

            The receptionist on duty at the time was not very friendly and not helpful. We even passed and said hello at times and she did not respond! also there could be more brochures and what to do in gisborne on display,we had to go to the information centre.

          • Older travelers
            10.0

            Minor leak in shower, smell from drain in bathroom

          How to reach hotel

          hotel Quality Hotel Emerald - Gisborne Gisborne location
          Show big map »

          Hotel Address:

          13 Gladstone Road, Gisborne, New Zealand, 4010

          Get directions
          City Center
          • Gisborne
            1.1km
          Airports
          • Gisborne (GIS)
            4.4km
          Restaurants
          • The Rivers Restaurant and Bar (cuisine: Irish)
            80 m
          • Preet Indian Tandoori (cuisine: Indian)
            110 m
          Hotel information
          • Check-In:
            from  2 pm
          • Check-Out:
            until  10 am
          • Number of rooms:
            49

          Hotel Awards

          New ZealandHOTEL AWARDSRecommendedGisborneQuality Hotel Emerald

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in New Zealand

          Use Badge