The bed was exceptionally comfortable. The location is particularly good, very close to the metro station which takes you to the city center. The room was perfectly clean and had down pillows.

The staff was fast and courteous all that time.

The brand-new room was well-equipped and had a comfortable bed. The location of the hotel is perfect, just a minute's walk from a tram station and close to the city center, airport, and autobahn Düsseldorf/Berlin/Hamburg.

The staff were extremely polite, providing us with excellent tips, and the bathroom was spacious, while the room was immaculately clean.

The location here was very convenient for us as it was close to the places we wanted to visit, and the rooms were spacious, new, and had two double beds, perfect for our needs! 😊

Efficient staff helped me quickly with my check-out at this venue. The property is lovely, modern, and top-notch quality. 👌

The location was magnificent and unbeatable - within a walking distance of everywhere we wanted to go...

Good and ideal location very close to the metrostation which brings you to the citycentre, I liked my stay. Hotel’s breakfast was great with good roasted bacon and could satisfy any taste.

Sadly, there was no restaurant.

Excellent location, easy to access motorway, secured parking garage, friendly staff, very clean room and bathroom, comfortable beds.

Don't have any issues at all.

Friendliness of the staff, cleanliness, very good breakfast, successful redesign of the lobby and breakfast room.

For some time now, parking fees have also been charged for outdoor parking spaces. And for 8 euros / day! Far too expensive, because nothing has changed in the performance ratio. We did not even experience such prices on our recent tour of Andalusia, on which we only stayed in 4-star hotels that were in an absolute top location and were equipped with the greatest comfort.. We had to leave the Mercure hotel several times during our stay. The entrance and exit of the parking barrier did not work, although our parking card was activated. So we always had the way to the reception, which we found very annoying and superfluous .. After the redesign of the entrance hall and the breakfast room are finished, we hope for the renovation of the rooms (mold in the tile joints in the bathroom, tattered carpets ). Unworthy of a 4 star hotel. So the price-performance ratio is not right, especially since there is now a hidden price increase due to the parking fees.

Hotel was very clean. Located in a residential area. Location near to Altwarmbuchener See;)))

I recently had the pleasure of staying at this luxurious 4-star hotel. Located on the outskirts of the city, this place offers a peaceful and serene environment away from the hustle and bustle of the center. The tram station is conveniently nearby, allowing easy access to the city center. The hotel itself is situated in an area that may not be particularly interesting, but it provided a sense of tranquility that I greatly appreciated.

This hotel comes highly recommended for anyone looking for a luxurious and comfortable stay.

The location is magnificent and absolutely perfect, appreciated to be very close to some leisure places. The staff members are very courteous.3. The restaurant is nice and the food is delicious.

Good receptionist, parking park was for free, breakfast was good.

Airco was not really working properly...warm cold warm cold...despite remote control was available.

Great spot if you're planning to check out Altwarmbuchener See! the hotel was fantastic, and the Lahe neighborhood around it is definitely worth wandering through. Plus, it's conveniently located just 9 miles from the airport. 🌟