We had a great experience staying at this hotel! The staff were exceptionally friendly and accommodating. They had made special arrangements for our meals based on our preferences and ensured that we were comfortable throughout our stay. The cleanliness of the hotel was impressive, and it had all the facilities that we needed such as parking and transportation. It was also located close to the city centre with lovely views over the valley, making it easy for us to visit all the nearby sightseeing places.

Don't have any issues at all.

Comfortable rooms, beautiful property, helpful staff, customized food, friendly atmosphere, prompt service.

Nothing to fault.

This hotel is located in a great spot with amazing views of the nearby valley and close to popular tourist destinations like the Sims park and Dolphin's nose. The rooms are spacious and well-maintained, with clean and neat bathrooms. The staff is extremely friendly and accommodating, making sure to take care of guests' needs. Breakfast is delicious and sufficient, with great food options.

The hotel could do better with its overall presentation and upkeep to attract more visitors.

The staff was nice and welcoming, always ready to help. The food was satisfactory considering the price paid. The location was great, with easy access to various sightseeing attractions.

The room was not in great condition, as the furniture was old and had scratches. The bed was uncomfortable and the sheets were not clean.

The views were stunning and the breakfast was delicious. The room was comfortable and clean. The staff was friendly and offered useful local tips. The hotel is located in a convenient area.

The bathroom was a bit outdated and the shower had low pressure. The room was quite noisy with constant traffic from the nearby road.

We had a wonderful stay at this hotel. The location was perfect, as it was near the center of Coonoor and offered stunning views over the valley. The staff was extremely courteous and went above and beyond to ensure our comfort. They provided excellent service, from room service to car hire and wake-up calls. The room amenities were top-notch, with a well-stocked mini-bar and free toiletries. We especially appreciated the electric kettle in the room, as it allowed us to enjoy a nice cup of tea whenever we wanted. The restaurant on site offered delicious home-style food, prepared by a talented chef named Dinesh. The entire staff, including Robin, Vetri, and Sheela aunty, always greeted us with smiles and made us feel right at home.

This hotel is highly recommended to anyone looking for a luxurious stay with enhanced comfort and quality services.