Mitsis Laguna Exclusive Resort & Spa - Crete Island

Anissaras, Crete Island, Greece, 70014  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mitsis Laguna Exclusive Resort & Spa - Crete Island

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Saltwater pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Sports activities

Water slides

Tennis court

Wind surfing

Boating

Canoeing

Billiards/Pool tables

Darts

Table tennis

 Spa and relaxation

Spa & wellness center

Jacuzzi

Overview

The 5-star Mitsis Laguna Exclusive Resort & Spa enjoys its location on the beach.

Major Crete Island sights, such as The Crete Golf Club, Spinalonga and Acqua Plus Water Park are located nearby. This designer venue is situated 1000 meters away from Archaeological Museum of Agios Nikolaos, Agios Nikolaos Port and Panagia Kera Church (in Kritsa).

Fast access to Nikos Kazantzakis airport within 55km is provided.

Rooms

The hotel offers 340 rooms. All of them feature a minibar, an in-room safe, air conditioning, wireless internet and a patio. The elegant rooms feature garden views. They feature private bathrooms with a hairdryer, a bathtub and bathrobes.

Eat

A hot hot buffet breakfast is served every morning. At the gastronomic restaurant guests can enjoy Italian cuisine. The Poolside bar features a terrace and live music and offers champagnes.

Services

Guests can take advantage of a business center, a conference room and conference facilities and make use of wake up service, bicycle rental and newspaper service provided on-site.

Relax

Guests are free to use thalassotherapy, a wellness center and a sauna along with such sport activities as canoeing, darts and boating. The hotel boasts a fitness center with a gym, an aerobics studio and gymnastics classes.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private hotel parking is possible on site.

Number of rooms   257.

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Facilities

General

  • Free Wi-Fi in public areas
  • Parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Gift/Newsstand
  • Private beach
  • Currency exchange
  • Hairdresser
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Activities

  • Wind surfing
  • Boating
  • Canoeing
  • Darts
  • Aerobics
  • Table tennis
  • Volleyball
  • Tennis

Services

  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Laundry
  • Medical facilities service
  • Grocery shopping service
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Breakfast room
  • Restaurant with air conditioning
  • A la carte restaurant
  • Poolside snack bar
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Playground
  • Children's pool
  • Water slides
  • Game room

Leisure facilities

  • Saltwater pool
  • Seasonal outdoor pool
  • Indoor swimming pool
  • Lazy river
  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Entertainment
  • Outdoor tennis court
  • Billiards/Pool tables
  • Fitness center
  • Spa & wellness center
  • Jacuzzi
  • Shiatsu massage
  • Garden area
  • Theater

Room view

  • Sea view
  • Garden view
  • Mountain view

Room facilities

  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Dining room
  • Terrace
  • Balcony
  • Wardrobe
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Hair dryer

Kitchen facilities

  • Mini-fridge

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio

Room decor

  • Parquet floor
  • Blackout curtains

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • One child under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of 70 % of the room stay per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mitsis Laguna Exclusive Resort & Spa - Crete Island Crete Island location
Show big map »

Hotel Address:

Anissaras, Crete Island, Greece, 70014

Get directions
City Center
  • Crete Island
    52.5km
Airports
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    257

Hotel Awards

GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Greece

Use Badge

Rooms and availability

Standard Double Room
Bed type: Double or Twin beds or Twin beds or 1 Single bed
Check Prices
— Less information+ More information

Double or Twin GARDEN VIEW

Room facilities
    Mitsis Laguna Exclusive Resort & Spa Bungalow Hotel informationMitsis Laguna Exclusive Resort & Spa Bungalow Hotel informationMitsis Laguna Exclusive Resort & Spa Bungalow Hotel information
    Bungalow
    Bed type: Twin beds or Quad or 2 Single beds and 1 Sofa bed
    Size: 32m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    BUNGALOW SEA VIEW

    Room facilities
      Suite
      Bed type: Triple
      Check Prices
      — Less information+ More information
      Family Room
      Bed type: Quad or 2 Single beds and 2 Sofa beds
      Size: 35m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      FAMILY ROOM GARDEN VIEW

      Room facilities
        Mitsis Laguna Exclusive Resort & Spa Superior Double Room Hotel informationMitsis Laguna Exclusive Resort & Spa Superior Double Room Hotel informationMitsis Laguna Exclusive Resort & Spa Superior Double Room Hotel information
        Superior Double Room
        Bed type: Double Bed
        Size: 30m2
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        This double room features a balcony, tile/marble floor and minibar.

        Room facilities

          How to reach hotel

          hotel Mitsis Laguna Exclusive Resort & Spa - Crete Island Crete Island location
          Show big map »

          Hotel Address:

          Anissaras, Crete Island, Greece, 70014

          Get directions
          City Center
          • Crete Island
            52.5km
          Airports
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  11 am
          • Number of rooms:
            257

          Hotel Awards

          GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in Greece

          Use Badge

          Mitsis Laguna Exclusive Resort & Spa Location

          Legend
          • Current hotel
          • Hotels nearby
          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

          Hover above the icons to see hotel photo and details.

          Click the hotel to go to the main hotel page.

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          Enter your starting point
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          Local Attractions

          • Aquaworld Aquarium - 2.7km
            Filikis Etirias 7, Chersonisos
          • Lychnostatis Open Air Museum - 4.9km
            Thesi Plaka, Chersonisos
          • Acqua Plus Water Park - 11.9km
            5th Km From Hersonissos - Kastelli, Chersonisos
          • Star Beach Water Park - 4.3km
            Chersonisos, CreteGreece
          • Stalis Beach - 7.2km
            Beach Road, Stalis
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  11 am
          • Number of rooms:
            257

          Hotel Awards

          GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in Greece

          Use Badge

          Mitsis Laguna Exclusive Resort & Spa Reviews

          Guest reviews are submitted by our customers after their stay at Mitsis Laguna Exclusive Resort & Spa

          Average guest rating

          8.8out of 10
          Exceptional
          Based on 16 reviews

          Rating by category:

          Location
          8.0
          Service
          9.5
          Rooms
          8.0
          Value
          8.0

          Individual guest reviews

          • Older travelers
            8.8

            The luxurious decor, friendly staff, large outdoor pools (2), and the themed restaurants were excellent.

          • Older travelers
            9.6

            A very luxurious beautiful hotel - excelle4nt facilities and very reasonably priced

          • Family with children
            10.0

            Fantastic Resort, from the moment we arrived the staff could not do enough for us. The rooms are first class, the food is brilliant, especially the Sushi and Cretan Tavern, the pools are warm, spotless and endless! The animation team, superbly run by Will, are great - constantly organizing games but not intrusive, if you want to lay by the pool on the really comfy beds they leave you alone. Got to put in a mention for Alex, Mike and Annie in the animation team who are especially friendly and welcoming and great with children, Kids club very good, all in all a perfect break, great value and I would certainly use Booked.net again, superb service. A truly great holiday.

            Nothing, it was perfect.

          • Couple
            9.6

            Nice family hotel. It is a 5* hotel, but rather at the beginning of the 5* scale. It is not a luxurious one, but the price of the stay is so good that it compensate the hotel limitations. The quality of everything is reasonable. I do recommend it.

            One has to in the first line everywhere to get the services: to get a place at the swimming pool or sea, to get a nice place at the restaurant, to book a thematic restaurant, to change towels, etc. Since we are early birds, this was not a problem for us at all. But some others suffered from that. The gym is what I did not like a lot -- it is too small, limited variety of equipment, the running machine is very bad, it was braking often.

          • Couple
            9.6

            Really nice, smart and elegant feel about the place, very well organised, staff extremely friendly and couldn't do any more to help. Everything felt new, clean and fresh. Restaurants (in particular the Greek, Asian and Mexican) were superb. Crepery...... Fantastic

            Getting up at 5.30am to find a sun lounger (reserving should be forbidden), then going back to bed to then have to get up again at 7.20am to reserve a restaurant for the next evening... EVERY DAY! :(

          • Couple
            9.6

            The location is great -- just next to a nice see shore and close to the Heraklion Airport, only 40 eur away by taxi from the airport. The stuff is super friendly and helpful. Food is great. I would definitely recommend it to everyone.

            If you stay in the main building, it is a bit noisy in the evening - a bar might be just next to your windows. Getting a place at the swilling pool or the sea shore is not easy - most of the swimming pool places are occupied from 7:00 to 8:00, and beach places from 7:00 till 9:00-10:00. Besides that -- I liked everything!

          • Older travelers
            9.6

            Beautiful hotel, spacious rooms extremely clean. Staff very helpful couteous and friendly, couldn't have been better. Grounds and facilities excellent. Themed restaurants provided excellent food and a great alternative to the main restaurant.

            The main retaurant although beautifully furnished and the food of good quality had a bit of a canteen feel and when staying 11 nights as we did the menu was a bit monotonous

          • Single
            4.6

            The hotel is new, the location and the facilities are gorgeous. Spa services are good.

            Service is a nightmare: lack of training of the staff makes you have to ask for all basic services a five-star hotel should provide by default: there is lack of consistency in personal, some are very kind and professional, others a disaster from a customer service perspective. One visibly sick guest asked for a cash advance to pay for a Euro 15 taxi, and I saw the receptionist sending them to an ATM 2 km away from there to get the money, because of "hotel policies"!! Wi-fi only available in the lobby and you have to squeeze in there with all the other guests to have a ridiculous poor quality connection, that falls every 2 min or so. There are no enough chairs in the swimming pool, as well as towels. You have to fight for a place to have dinner in one of the thematic restaurants, not to suffer from the poor quality food from the main restaurant; Food and beverages are low standard, considering the level of prices of this resort. Animation is poor and not engaging. I would not stay in this hotel again neither recommend to any friend.

          How to reach hotel

          hotel Mitsis Laguna Exclusive Resort & Spa - Crete Island Crete Island location
          Show big map »

          Hotel Address:

          Anissaras, Crete Island, Greece, 70014

          Get directions
          City Center
          • Crete Island
            52.5km
          Airports
          Hotel information
          • Check-In:
            from  3 pm
          • Check-Out:
            until  11 am
          • Number of rooms:
            257

          Hotel Awards

          GreekHOTEL AWARDSRecommendedCrete IslandMitsis Laguna Exclusive Resort & Spa

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in Greece

          Use Badge

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