Mercure Charlestown Hotel - Newcastle

ex. Best Western

109 Madison Drive, Charlestown, Newcastle, Australia, 2290  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Charlestown Hotel - Newcastle

 Internet

Wi-Fi in rooms

Free Wi-Fi

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Business center

 No Smoking

Non-smoking rooms

Overview

The superior 3-star Mercure Charlestown offers large rooms with views of Hunter Valley and the Pacific Ocean.

This hotel is situated 4.2km away from Newcastle Showground, Energy Australia Stadium and Newcastle International Hockey Centre. Newcastle city center is 8km away.

This hotel is perfectly based near a valley and lakes.

Williamtown airport is 25 minutes' drive from the hotel.

Rooms

This property counts 50 guestrooms featuring Privilege Double Room, Executive Double Room and Deluxe Double Room. There are rooms with breathtaking views of the ocean. They provide bathrooms with a bathtub, a hairdryer and a shower.

Eat

Breakfast is served in the restaurant each morning. An outdoor terrace are provided in the Restaurant And bar.

Services

Guests can make use of ironing service, wake up service and 24-hour room service as well as a safe deposit box, free parking and a tour desk.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private hotel parking is possible on site.

Number of rooms   53.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Luggage storage
  • Wheelchair access

Services

  • 24-hour room service
  • Dry cleaning
  • Laundry
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge

Meeting facilities

  • Business center
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool

Room view

  • Sea view

Room facilities

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-Bar
  • Tea and coffee facilities
  • Dressing area
  • Terrace
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  10 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Mercure Charlestown Hotel - Newcastle Newcastle location
Show big map »

Hotel Address:

109 Madison Drive, Charlestown, Newcastle, Australia, 2290

Get directions
City Center
  • Newcastle
    7.7km
Airports
  • Williamtown (NTL)
    21.6km
Train Stations
  • Kotara
    1.7km
  • Adamstown
    2.8km
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  10 am
  • Number of rooms:
    53

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedNewcastleMercure Charlestown

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in Australia

Use Badge

Rooms and availability

Mercure Charlestown Privilege Double RoomMercure Charlestown Privilege Double RoomMercure Charlestown Privilege Double RoomMercure Charlestown Privilege Double Room
Privilege Double Room
Bed type: King Size bed or 1 Super-King Size bed
Size: 32m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Mercure Charlestown Privilege Beachfront Double Room Hotel informationMercure Charlestown Privilege Beachfront Double RoomMercure Charlestown Privilege Beachfront Double Room
    Privilege Beachfront Double Room
    Bed type: King Size bed
    Size: 32m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    This air-conditioned room offers views North up towards Stockton Beach. It includes a TV with cable channels and tea/coffee making facilities including a coffee pod machine. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see 'Policies' section). The third guest will be accommodated on a roll-away bed.

    Room facilities
      Mercure Charlestown Superior Double RoomMercure Charlestown Superior Double RoomMercure Charlestown Superior Double Room
      Superior Double Room
      Bed type: Queen and Single or Queen Size bed
      Size: 30m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Features air conditioning, wireless internet access, cable TV and tea/coffee making facilities. This room has no capacity for additional guests.

      Room facilities
        Mercure Charlestown Superior Three Room RoomMercure Charlestown Superior Three Room RoomMercure Charlestown Superior Three Room Room
        Superior Three Room Room
        Bed type: Queen and Single
        Size: 30m2
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        This air conditioned room features a flat-screen TV.

        Room facilities
          Mercure Charlestown Deluxe Double Room Hotel informationMercure Charlestown Deluxe Double RoomMercure Charlestown Deluxe Double Room
          Deluxe Double Room
          Bed type: Queen Size bed or King Size bed
          Size: 26m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Features air conditioning, wireless internet access, cable TV and tea/coffee making facilities. This room has no capacity for additional guests.

          Room facilities
            Mercure Charlestown Executive Double RoomMercure Charlestown Executive Double RoomMercure Charlestown Executive Double Room
            Executive Double Room
            Bed type: King Size bed or 1 Super-King Size bed
            Size: 26m2
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            This air-conditioned room has a balcony, iPod docking station and a flat-screen TV with cable channels channels. Tea/coffee making facilities are provided, including a coffee pod machine. Please note that there is no capacity for additional guests.

            Room facilities

              How to reach hotel

              hotel Mercure Charlestown Hotel - Newcastle Newcastle location
              Show big map »

              Hotel Address:

              109 Madison Drive, Charlestown, Newcastle, Australia, 2290

              Get directions
              City Center
              • Newcastle
                7.7km
              Airports
              • Williamtown (NTL)
                21.6km
              Train Stations
              • Kotara
                1.7km
              • Adamstown
                2.8km
              Hotel information
              • Check-In:
                from  2 pm
              • Check-Out:
                until  10 am
              • Number of rooms:
                53

              Hotel Awards

              AustralianHOTEL AWARDSHighly RecommendedNewcastleMercure Charlestown

              According to guest reviews, the hotel has been rated as
              Hotels Recommended by Guests in Australia

              Use Badge

              Mercure Charlestown Location

              Legend
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              • Airports
              • Underground stations
              • Train stations
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              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

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              What's nearby

              Stadiums

              • Energy Australia Stadium - 4.5km

              Local Attractions

              • Dudley Beach - 2.9km
              • Newcastle Museum - 7.1km
                Workshop Way, Newcastle
              • Newcastle Ocean Baths - 8.3km
                Shortland Esplanade, Newcastle
              • Blackbutt Reserve - 6.8km
              • The Lock-Up Cultural Centre - 8.0km
                90 Hunter Street, Newcastle
              Hotel information
              • Check-In:
                from  2 pm
              • Check-Out:
                until  10 am
              • Number of rooms:
                53

              Hotel Awards

              AustralianHOTEL AWARDSHighly RecommendedNewcastleMercure Charlestown

              According to guest reviews, the hotel has been rated as
              Hotels Recommended by Guests in Australia

              Use Badge

              Mercure Charlestown Reviews

              Guest reviews are submitted by our customers after their stay at Mercure Charlestown

              Individual guest reviews

              • Family with children
                7.4

                met our needs with a decent price and friendly staff. quiet and comfy too!

                too far from the beach and town!

              • Older travelers
                6.2

                shower in bath..dangerous for one of my advanced age No milk in frig when awoke for morning cup of tea. Explanation that it was available at reception would have been better when registering.

              • Group of friends
                7.4

                Friendly staff, clean rooms. Nice location.

                Booked because breakfast was available from 630am. On arrival breakfast only room service and available from 0700am. Needed to leave at 0715am so just enough time to quickly eat it. Need to change website info.

              • Family with children
                5.4

                Hotel needs major renovation still. Hotel didn't have high chairs on our first stay a week later they provided one as they bought a new one. The restrooms at the restaurant didn't have a baby change facility, so we had to go up the stairs for a change. This hotel should not be rated 4 stars for many reasons.

              • Older travelers
                10.0

                The hotel was excellent value for money, the room was spacious and very comfortable and very well serviced, the guest laundry which was complimentary was superb for people who stayed longer than a night or weekend like we did, they food was of a high quality and the staff went out of their way to assist with any query I had, Overall this is a superb hotel and I defininately would stay there again unlike the hotel I stayed in in Sydney.

                Absolutly nothing

              • Older travelers
                9.6

                Room size was great, clean, beautifully presented, friendly staff

                Not enough plain tea bags on the room

              • Older travelers
                3.2

                It's a tired old motel spruced up with a bit of paint. I expected something more from a Mercure

              • Couple
                9.6

                Definitely the restaurant and bar it was just beautiful with the best service. The view on Newcastle town and the bush surroundings nice. Room was sufficient and comfortable.

                Only on problem with te bathroom layout. The new glass shower screen seems to be a touch too short and water is sprayed and spilt all over the rest of the room whilst showering. But we made do.

              • Group of friends
                8.2

                Rooms were clean, staff at front desk were very pleasant. beds were very comfortable!

                The breakfast was disappointing, rather ordinary, but sufficient.

              • Older travelers
                10.0

                very comfortable, affordable, close to where we were going..

              • Older travelers
                5.4

                Staff were friendly and helpful. Location was good

                Compareed to other accommodation experienced on our holiday, we felt that the Mercuree Charlestown was expensive for the standard of the room. The room smelt musty and damp, the door knob came off the bathroom door, the pillows were not comfortable and the air conditioner was difficult to control.

              • Couple
                7.4

                good value, the night attendant gentleman at the reception on Sat 13 Oct was very helpful and gave us some good directions

                there was a confusion over breakfast being complimentary - eventually we got the complimentary breakfast

              • Family with children
                7.4

                For the prupose of our stay the location was perfect.

                The fact that the price of my stay was $348, however on arrival the account I was asked to sign was for over $1000. I did not sign as the gentleman said it would be fixed and that I should sign later. On the night of my arrival I returned to reception and the gentleman assured me all had been fixed and a new account would be issued showing the correct amount, which he said had already been processed. On the morning of departure there was no new account, the system was not updated with correct amount. My Bank advised that the amount of $353 had been made from my account. After all the uncertainty I was glad to hear it was only $5 more than the amount quoted.

              • Single
                4.6

                Good location. Quiet. Nice view from my room.

                The room was tidy on first glance, however the drawer beside the bed was littered with trash and there was a pair of someone's dirty underware in the wardrobe. The price list for the minibar was missing and at 1am the overnight reception was annoyed to get my call and didn't really want to help.

              • Family with children
                3.8

                Moulding balcony, no table only one dirty chair. Deluxe room was not deluxe. I was booked in for 4 nights demanded my money back and left the next morning.

              How to reach hotel

              hotel Mercure Charlestown Hotel - Newcastle Newcastle location
              Show big map »

              Hotel Address:

              109 Madison Drive, Charlestown, Newcastle, Australia, 2290

              Get directions
              City Center
              • Newcastle
                7.7km
              Airports
              • Williamtown (NTL)
                21.6km
              Train Stations
              • Kotara
                1.7km
              • Adamstown
                2.8km
              Hotel information
              • Check-In:
                from  2 pm
              • Check-Out:
                until  10 am
              • Number of rooms:
                53

              Hotel Awards

              AustralianHOTEL AWARDSHighly RecommendedNewcastleMercure Charlestown

              According to guest reviews, the hotel has been rated as
              Hotels Recommended by Guests in Australia

              Use Badge

              Hotels nearby
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