It has great and beautiful location to see a contemporary indoor-outdoor mall. Pretty quiet area where you may enjoy table football and football. The room is spotless, airy and has garden views.

Views of the sunrise were stunning, the room was high standard and recently refurbished. Comfy bed and pillows, there were a couch and a settee available. It was based in very spacious building in a perfect and quiet location, on top of a cliff with stunning views of the coast including the 580m high cliff known as Cabo Girão.

This is the best place to stay, do recommend. The rooms are reasonably spacious and they have a balcony, a flat-screen TV, and a safe.

Neat and new-fashioned rooms with a beautiful view.

Extensive and warm breakfast a great selection of meals.

Very comfy bed in the twin room, plus a nice balcony, a safe, and armchairs. Particularly good and stunning location, close to a bus stop if needed.

Ideal place to stay with marvellous location near house free transport. Spotless and airy rooms with fresh towels available.

Thoroughly enjoyed that the hotel was high-class and had hard-working staff with the amazing service provide by the venue and its staff. The location in a lovely quiet area was excellent and there were shopping centres and a local supermarket nearby. I ate in the a la carte restaurant nearby.

Magnificent views, thoroughly enjoyed amazing setting.

Well, it was a really nice stay with all services working smoothly. The staff were caring and assisted us greatly. The food for brunch was fine in the a la carte restaurant.

I had a fantastic short break at this hotel in Madeira. The buffet style food had a great variety and the breakfast and evening meals were delicious. The low-key evening entertainment added to the relaxed atmosphere. The location of the hotel was perfect, with a great sea view room and easy access to Funchal. The staff were incredibly friendly and helpful throughout our stay. I had a wonderful experience and would highly recommend this hotel.

We liked the view over the ocean which was very pretty. The rooms are clean and spacious, staff is very friendly and willing to give advice about levadas. A very nice place to stay. A pity the water in the outdoor poll was not heated.

The fact that it was slightly further along the Promenade than the rest of the main hotels,away from the hustle and bustle and set in beautiful gardens and swimming pools. Having said that all the Pestana Hotels further down the road were cleverly designed by way of location and amenities; we visited them all during our three week stay in the Grand. We were somewhat spoilt insofar as we were there the week before, during and after Christmas the latter week taking in the new year celebrations. All in all the staff, food, entertainment and general ambience of the Hotel was excellent as was the beauty of the Island and the friendliness of the people on it.

The lighting in the rooms, although adequate in number, could be a slightly higher wattage (especially at the far end of the bathroom - a minor detail. Other than that the hotel was faultless.

Well-maintained hotel with wonderful views over the sea. Varied breakfast, good food. Absolutely perfect lovely location, on the promenade with great sea views. Based adjacent to restaurants and a large shopping centre close by and a good sized mall.

Very relaxing stay in a fantastic town. Brand-new hotel in a lovely quiet area not far from a cliff with stunning views of the coast including the 580m high cliff known as Cabo Girão, the Pestana Grand, Madeira 2013,2014 and 2018 and the city centre and all other places of interest. Hot breakfast for all different tastes for all tastes.

The hotel had a stunning and fantastic location close to Promenade do Lido. The room was generous sized and complete with jacuzzi.

Got the same absolutely fantastic room with balcony booked online, thoroughly enjoyed that. The location was stunning for walking around an outdoor mall. The staff were really kind and courteous, everything was exceptional.