Modern and spotlessly clean place to stay in, it has amazingly helpful staff with the service of all staff members. The location is perfect, in the restaurant whose mission in life was to feed us.

The rooms were neat and functional, it was clean and big venue. Remote location of this very good budget hotel was a bonus. Also, the area was very quite. Everything was perfect, yet...  

Enjoyable base for discovering London with lovely friendly staff with the service of all staff members. A lot of options, fine food.

Fairly clean and pleasant place with really good and pleasant staff with the service of all staff members.

We had a fantastic stay at the hotel. The staff were friendly and efficient, and the lovely girl in the bar provided excellent service. The beds were incredibly comfortable, making it hard to get out of them in the morning....  

Room very well equipped, large bathroom (with tub). Very comfortable bed. Coffee, tea in the room. Had a double room just for me, lots of space.

TV (again) no German channels. Airplanes from the neighboring City Airport thunder past the window (but completely calm at night).

Easy access, great restaurant, nice staff

Bathroom fan too loud, 1 bedspread in double bed, shower not adjustable

Great location near Excel and DLR station. Excellent staff, very helpful and friendly. Comfortable beds and spacious rooms. Tasty food and good breakfast. Efficient reception and check-in process. Free tea and coffee available. Big screen TV in the...  

Great location for the O2 Arena. Very pleasant staff. Great comfort, really good night's sleep with enough pillows!

As expected for a budget hotel minimal toiletries supplied in room, shower gel and hand soap only.

Was surprisingly quiet in the surrounding area which was a pleasant surprise. The train ride into Central London only took about 15 minutes. Will definately return.

I recently had a fantastic stay at this hotel near the Excel. The location was brilliant, with easy access to central London and just a short walk from the Prince Regent DLR station. The staff were incredibly welcoming and very friendly, providing excellent service throughout my stay. The rooms were clean and comfortable, with all the basic amenities I needed. I particularly appreciated the tea and coffee making facilities, and the bed was warm and cozy. The breakfast was also great, with a tasty selection of hot and cold options to choose from. this hotel offered great value for money and I would definitely recommend it.

All in all, my experience at this hotel was wonderful and I couldn't fault anything.

it was just in the right place for the event that we went too

the persons above us fighting, thoughe we did get a refund of one night due to the ******** aboveus, and so did 5 more rooms. Not the hotels fault , It was down to the animals in the room

The room was a very good size. The Staff very friendly. Clean, Good food. I like that the front doors are locked at night and can only be opend with a door card Key.

I did not like the pillows used on the bed, they where very uncomfortable. Also would of liked the bathroom to have things like soap and a flannel.

the value for money was excellent - the prices were very reasonable for the quality of the accommodation. Secondly, the location was ideal, especially if you're attending an event at the Excel - it's just a few minutes' walk away. The hotel is also conveniently situated with regards to public transport, making it easy to explore other parts of the city. Lastly, the staff were absolutely brilliant. They were friendly, helpful, and truly went above and beyond to ensure a pleasant stay.

All in all, my experience at this hotel was great and I couldn't fault anything.

The food in the restaurant was very good and service was good. Our room was warm and comfortable and we would recommend it to others

Some of the staff did not understand English very well