The personnel was friendly and helpful, recognized me after 1 day. Nice breakfast with fresh fruit, eggs, and cakes. Spacious room with good bed and mini bar. Convenient location near pedestrian streets and bus terminal.

Excellent staff , very helpful and considerate , sunstantial feel to the hotel , not like modern shoe-boxes

Poor wi-fi internet

The tv remote didn´t control the cable channels, only the local channels

We thoroughly enjoyed our stay at this hotel. The hotel facilities were great and the cleanliness of the rooms was impressive. Additionally, the location was very convenient and transportation was easily available. The staff were friendly and helpful, making us feel right at home. Lastly, the breakfast was delicious and satisfying.

Didn’t dislike anything about the property.

The location is excelent, very near the historic center. The staff was very friendly and the room was quite spacious and clean. Nice breakfast, with variety of juices and sweets.

The furniture was a bit old, and the price for the parking service is a bit expensive.

Simple but good location and very good breakfast. Good price benefit relation.

Located in the heart of the city, this hotel offers easy access to all the major tourist spots. The recently renovated rooms and bathrooms are clean and well-maintained. The staff is friendly and helpful. Enjoy a wide variety of delicious breakfast options for a great start to your day.

The dining services did not meet expectations.

Good location, excellent service, reasnable price.

The room was clean, quite spacious, and air conditioner was new (i.e. quiet).

We were impressed by the exceptional service at Voa Hotel Lancaster. The rooms were comfortable and the bed was wonderful, ensuring a great night's sleep. We also greatly appreciated the friendly and English-speaking staff, who made us feel welcome throughout our stay. I highly recommend this hotel.

We had a really nice stay here. The location was great, close to the city center and within walking distance of some nice restaurants. The staff was extremely friendly and helpful, making us feel at home in this hotel. The room amenities were excellent, including a comfortable bed, air conditioning, and a mini-bar. The breakfast was also enjoyable, with a variety of options to choose from. we had a positive experience and would recommend this place to families.

The weak wifi signal in our room, but it didn't detract from our overall satisfaction. Apart from that, everything else was great.

LCD TVs with cable channels:

Shower handle almost falling:

The hotel exceeded our expectations! The friendly staff made us feel welcome throughout our stay. The breakfast was amazing and had a variety of options to choose from. The location was perfect, close to restaurants and shopping. We also enjoyed the fact that the hotel had a fitness center and a swimming pool, perfect for relaxing after a long day.

The room was a bit outdated, and the shower had low water pressure. The wifi signal was weak in some areas of the hotel, but staff members were willing to help with any issues.

During my Christmas stay, I appreciated the comfortable beds and the modern amenities offered in the rooms. The hotel's location was ideal, being close to multiple restaurants and tourist attractions. the breakfast provided a great start to the day with fresh options to choose from.

The hotel's overall quality did not quite meet the steep price tag. The rooms were small and lacked proper soundproofing.