Laguna Resort & Spa - Nusa Dua (Bali)

Kawasan Pariwisata Nusa Dua Lot. N2, Po Box 77 Nus, Nusa Dua (Bali), Indonesia, 80363  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Laguna Resort & Spa - Nusa Dua (Bali)

 Free Wi-Fi

Free Wi-Fi in public areas

 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Wind surfing

Sailing

Fishing

Canoeing

Cycling

Billiards/Pool tables

Table tennis

Editorial review:

With excellent butler service and a concierge that bends over backwards for guests, this beautiful resort has beautiful grounds and a spa on-site. The rooms were criticized by some and the food was judged to be average. However, the pool and location received praise.

Overview

The five-star Laguna Resort and Spa is strategically situated on the sandy beach of the Bali Island, close to the international airport.

This impressive small tropical village provides landscaped tropical gardens and luxurious amenities.

The elegant 271 rooms, suites and villas are fitted with oversized bathrooms and high-speed internet access.

Four on-site restaurants provide award-winning international and regional dishes.

Nine meeting rooms offer modern equipment and 910sqm of space to accommodate up to 600 persons.

The recreational amenities include main swimming pool, lagoon pools, children’s pool, two outdoor Jacuzzis, two soothing waterfalls, modern fitness center, quality tennis courts and the Lagoon Spa offering traditional Balinese and Javanese spa products, beauty salon, sauna and Kneipp walk-though aqua therapy course.

The hotel staff speaks Japanese, Russian, Korean, Bahasa Indonesian.

Year renovated   2010.  Number of rooms   270.

Rooms

Deluxe Rooms offer modern Balinese style and unrivalled views over the garden and lagoon.

Executive Suites are completed with traditional wooden dressing table and large closet.

Raja and Sultan Suites provide inviting living area and full kitchen.

Imperial Suite is fitted with separate guest bathrooms and piano room.

Pool Villas include four-person glass dining table and Luxury Collection king bed.

Dining options

Buffet breakfast is served in either Banyubiru Restaurant or Arwana from 7am till 11am.

The Arwana with typical Balinese design serves tasty seafood and open-air kitchen in air-conditioned dining room or on the terrace.

Banyubiru Restaurant offers western and pan-Asian cuisine and various themed buffets from 7am to 11pm.

The Cascade Garden Lounge and Bar, set amongst tropical gardens, provides signature cocktails and international wines accompanied by live piano sounds.

The Cornerstone Deli offers traditional local dishes from 8am to 10pm.

The Kul Kul Bar decorated with traditional bamboo kul kul bell provides beachfront cocktails and ocean views.

All visitors are offered a buffet breakfast for a fee. 

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free public hotel parking is possible on site.

Activities

  • Wind surfing
  • Sailing
  • Canoeing
  • Cycling
  • Table tennis
  • Fishing
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Half board
  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Swim-up bar
  • Beach bar
  • Bar/Lounge
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool

Leisure facilities

  • Beachfront pool
  • Beachfront
  • Beach access
  • Beach umbrellas
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • BBQ facilities
  • Sun terrace
  • Garden area

Room view

  • Garden view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Bathroom telephone

Kitchen facilities

  • Refrigerator

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Older children/adults may stay at the price of IDR 1361250 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Laguna Resort & Spa - Nusa Dua (Bali) Nusa Dua  location
Show big map »

Hotel Address:

Kawasan Pariwisata Nusa Dua Lot. N2, Po Box 77 Nus, Nusa Dua (Bali), Indonesia, 80363

Get directions
City Center
  • Nusa Dua
    9.0km
Airports
  • Ngurah Rai International (DPS)
    8.8km
Restaurants
  • Banyubiru Restaurant at The Laguna, Bali (cuisine: Asian, International)
    180 m
  • Ikan Restaurant & Bar
    200 m
Beaches
  • Nusa Dua Beach
    1.2km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2010
  • Number of rooms:
    270

Hotel Awards

IndonesianHOTEL AWARDSRecommendedNusa Dua (Bali)Laguna Resort & Spa

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Deluxe Rooms offer modern Balinese style and unrivalled views over the garden and lagoon.

Executive Suites are completed with traditional wooden dressing table and large closet.

Raja and Sultan Suites provide inviting living area and full kitchen.

Imperial Suite is fitted with separate guest bathrooms and piano room.

Pool Villas include four-person glass dining table and Luxury Collection king bed.

Laguna Resort & Spa Double RoomLaguna Resort & Spa Double RoomLaguna Resort & Spa Double Room
Double Room
Bed type: Double Bed or 2 Single beds or 1 King or 2 Double
Size: 36m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Bathtub
  • — Less information+ More information

Rooms are 36 square metres.

Room facilities
    Standard Studio
    Bed type: Triple or 1 Super-King Size bed or King or Twin beds
    Size: 48m2
    Check Prices
    • Free Wi-Fi
    — Less information+ More information

    STUDIO STANDARD

    Room facilities
      One-Bedroom Villa
      Bed type: Quad or Double Bed
      Size: 360m2
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      — Less information+ More information

      Rooms are 360 square metres.

      Room facilities
        Suite
        Bed type: Triple
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        — Less information+ More information
        Room facilities
          Laguna Resort & Spa Executive Deluxe SuiteLaguna Resort & Spa Executive Deluxe SuiteLaguna Resort & Spa Executive Deluxe Suite
          Executive Deluxe Suite
          Size: 60m2
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Bathtub
          • — Less information+ More information
          Room facilities
            Laguna Resort & Spa Deluxe Double RoomLaguna Resort & Spa Deluxe Double RoomLaguna Resort & Spa Deluxe Double Room
            Deluxe Double Room
            Bed type: Double Bed or 2 Single beds or Double or Twin beds
            Size: 36m2
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            Deluxe Lagoon View

            Room facilities
              Laguna Resort & Spa Deluxe StudioLaguna Resort & Spa Deluxe StudioLaguna Resort & Spa Deluxe Studio
              Deluxe Studio
              Bed type: Double or Twin beds or Double Bed
              Size: 48m2
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Bathtub
              • — Less information+ More information
              Room facilities
                Laguna Resort & Spa Deluxe SuiteLaguna Resort & Spa Deluxe SuiteLaguna Resort & Spa Deluxe Suite
                Deluxe Suite
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                — Less information+ More information
                Room facilities
                  Red Room
                  Check Prices
                  • Free Wi-Fi
                  — Less information+ More information
                  Room facilities
                    Red Studio
                    Size: 48m2
                    Check Prices
                    • Free Wi-Fi
                    — Less information+ More information
                    Room facilities
                      Red One-Bedroom Villa
                      Check Prices
                      • Free Wi-Fi
                      — Less information+ More information
                      Room facilities
                        Private One-Bedroom Villa
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        — Less information+ More information
                        Room facilities
                          Private Two-Bedroom Villa
                          Check Prices
                          • Free Wi-Fi
                          • Air conditioning
                          — Less information+ More information
                          Room facilities
                            Laguna Resort & Spa Executive SuiteLaguna Resort & Spa Executive SuiteLaguna Resort & Spa Executive Suite
                            Executive Suite
                            Bed type: Double Bed or 1 Super-King Size bed or King Size bed
                            Size: 60m2
                            Check Prices
                            • Free Wi-Fi
                            • Air conditioning
                            • Bathtub
                            • — Less information+ More information

                            Rooms are 60 square metres.

                            Room facilities
                              Laguna Resort & Spa Lagoon Double Room Lagoon PoolLaguna Resort & Spa Lagoon Double Room Lagoon PoolLaguna Resort & Spa Lagoon Double Room Lagoon Pool
                              Lagoon Double Room
                              Bed type: Double Bed or 2 Single beds or Double or Twin beds
                              Size: 36m2
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
                              • Bathtub
                              • — Less information+ More information

                              Rooms are 36 square metres.

                              Room facilities
                                Laguna Resort & Spa Lagoon Studio Lagoon PoolLaguna Resort & Spa Lagoon Studio Lagoon PoolLaguna Resort & Spa Lagoon Studio Lagoon Pool
                                Lagoon Studio
                                Bed type: Double or Twin beds or Double Bed or 1 Super-King Size bed
                                Size: 48m2
                                Check Prices
                                • Free Wi-Fi
                                • Air conditioning
                                • Shower
                                • — Less information+ More information

                                Rooms are 48 square metres.

                                Room facilities
                                  Lagoon Suite
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  — Less information+ More information
                                  Room facilities
                                    Luxury One-Bedroom Villa
                                    Bed type: Double Bed or 1 Single bed
                                    Check Prices
                                    • Free Wi-Fi
                                    — Less information+ More information
                                    Room facilities
                                      Luxury Suite
                                      Check Prices
                                      • Air conditioning
                                      — Less information+ More information
                                      Room facilities

                                        How to reach hotel

                                        hotel Laguna Resort & Spa - Nusa Dua (Bali) Nusa Dua  location
                                        Show big map »

                                        Hotel Address:

                                        Kawasan Pariwisata Nusa Dua Lot. N2, Po Box 77 Nus, Nusa Dua (Bali), Indonesia, 80363

                                        Get directions
                                        City Center
                                        • Nusa Dua
                                          9.0km
                                        Airports
                                        • Ngurah Rai International (DPS)
                                          8.8km
                                        Restaurants
                                        • Banyubiru Restaurant at The Laguna, Bali (cuisine: Asian, International)
                                          180 m
                                        • Ikan Restaurant & Bar
                                          200 m
                                        Beaches
                                        • Nusa Dua Beach
                                          1.2km
                                        Hotel information
                                        • Check-In:
                                          from  3 pm
                                        • Check-Out:
                                          until  12 pm
                                        • Year renovated:
                                          2010
                                        • Number of rooms:
                                          270

                                        Hotel Awards

                                        IndonesianHOTEL AWARDSRecommendedNusa Dua (Bali)Laguna Resort & Spa

                                        According to guest reviews, the hotel has been rated as
                                        Best Spa Hotels in Indonesia

                                        Use Badge

                                        Laguna Resort & Spa Location

                                        Legend
                                        • Current hotel
                                        • Hotels nearby
                                        • Airports
                                        • Underground stations
                                        • Train stations
                                        • Parks
                                        • Tourist attractions
                                        • Museums
                                        • Convention centers
                                        • Stadiums
                                        • Food and meals
                                        • General

                                        Hover above the icons to see hotel photo and details.

                                        Click the hotel to go to the main hotel page.

                                        Route Planner
                                        Enter your starting point
                                        (at least street address and city)
                                        to receive driving directions to or from the hotel.

                                        Local Attractions

                                        • Pendawa Beach - 5.0km
                                          Jl. Darmawangsa, Desa Kutuh, Kuta Selatan, Badung
                                        • Pura Ulun Siwi - 7.3km
                                          Jl. Uluwatu, Jimbaran
                                        • Bali Paintball Arena - 7.6km
                                          Jl. Alas Arum, Br. Jaba Pura, Ds. Kutuh, Kuta
                                        • Green Bowl - 7.2km
                                          Ungasan, BaliIndonesia
                                        • Jimbaran Bay - 7.6km
                                          Jimbaran, BaliIndonesia

                                        Near the hotel

                                        • Museum PASIFIKA - 140 m
                                          BTDC area., Nusa Dua
                                        • Nusa Dua Beach - 1.2km
                                          Nusa Dua, Nusa Dua

                                        Restaurants Nearby

                                        • Banyubiru Restaurant at The Laguna, Bali - 180 m

                                          Address: The Laguna, a Luxury Collection Resort & Spa, Nusa Dua, Bali
                                          Phone: +62 361 771327

                                          70% likes this, based on 68 reviews
                                          Cuisine: Asian, International
                                          Price Range: GBP 4 - GBP 27

                                        • Capsicum Cafe - 190 m

                                          Address: The Westin - Nusa Dua
                                          Phone: 62-361-771906

                                          70% likes this, based on 48 reviews
                                          Cuisine: Mediterranean, International

                                        • Pandan Sari Restaurant - 410 m

                                          Address: Bali Collection Shopping Mall
                                          Phone: +62361773364

                                          Cuisine: Seafood

                                        • Ikan Restaurant & Bar - 200 m

                                          Address: The Westin - Nusa Dua
                                          Phone: 62-361-771906

                                          71% likes this, based on 116 reviews

                                        • Bumbu Bali - 380 m

                                          Address: Jalan Pratama
                                          Phone: +62361774502

                                          81% likes this, based on 554 reviews
                                          Cuisine: Indonesian

                                        Getting there.

                                        Ngurah Rai International Airport is about 12.5km away.

                                        Head south on Jalan Airport Ngurah Rai, turn right toward Jalan Airport Ngurah Rai and take the first right onto Jalan Airport Ngurah Rai. Turn right onto Jalan I Gusti Ngurah Rai, turn left at Jalan Siligita, at the roundabout, take the second exit onto Jalan Kawasan Nusa Dua Resort and turn left toward the property.

                                        Hotel information
                                        • Check-In:
                                          from  3 pm
                                        • Check-Out:
                                          until  12 pm
                                        • Year renovated:
                                          2010
                                        • Number of rooms:
                                          270

                                        Hotel Awards

                                        IndonesianHOTEL AWARDSRecommendedNusa Dua (Bali)Laguna Resort & Spa

                                        According to guest reviews, the hotel has been rated as
                                        Best Spa Hotels in Indonesia

                                        Use Badge

                                        Laguna Resort & Spa Reviews

                                        Guest reviews are submitted by our customers after their stay at Laguna Resort & Spa

                                        Individual guest reviews

                                        • Couple
                                          6.8

                                          old resort, no free transportation

                                        • Couple
                                          8.8

                                          The rooms, pools, and restaurants were amazing and clean. This place was awesome to relax in, just lazing around by the pool. The place is opulently appointed, but not gaudy or over-the-top. And at night, the place is lit by amber lanterns and fiery cauldrons that look epic. The breakfast buffet is huge, and we stuffed ourselves silly every morning on a huge assortment of foods. The restaurant menus have maybe 50% exotic dishes, and 50% westernized ones (in case your travel buddy needs to get back in their comfort zone). And they're fantastic meals.

                                          Taxis were pricey, as was the laundry fee. The Spa is expensive even by Australian standards.

                                        • Older travelers
                                          9.6

                                          It was a great stay for 14 days, nothing to add !

                                        • Couple
                                          5.0

                                          Great beach, fantastic spa experience

                                          I had diarrhea and stomache after having the seafood buffet in their restaurant. Kept going to the toilet and volmitted for 4 days. But hotel refused to take any responsiblity and didnt give any assistant on medical treatment. This was not supposed to be act by such a 5- star hotel.

                                        • Older travelers
                                          9.2

                                          We loved the pool outside our room for easy accessand the staff were all extremely friendly.We also enjoyed the pampering at the spa.

                                          We have no complaints but I would have liked an iron in the room - this was only a small concern

                                        • Older travelers
                                          8.8

                                          Hospitality of your staff was absolutely amazing ! keep it up .

                                        • Group of friends
                                          10.0

                                          Friendly staffs, beautiful garden and beach view, clean room, close to Bali Collection.

                                          It took long time to check in.

                                        • Family with children
                                          8.2

                                          The location of the hotel is very good, the huge area for swimming also make it even more amaising that it say's around 5000 meter square.

                                          I have a problem there regarding my booking. In the website that i book i remmember i book the executive suite with lagoon access, but in the slip that i being confirm from Booked.net is deluxe studio with lagoon access and they gave me deluxe room with lagoon which much smaller compare to both of the room. And the first time i complaint about that the staff insist that they have gave me the correct room and they also said they gave upgraded room. Until i have to make a overseas call to Booked.net cust service it also say that it very confusing about the name of the hotel and Booked.net also can't do anything much. At that night email all my confirmation letter to all the people that should give me an answer of "Who Make The Mistake??". And in the morning i recieved an email from one of the laguna manager that say they have booked my room wronggly. and i think they also have cc the email to Booked.net as well. And in return they gave me to spend in the hotel a more or less Rp.862.125,-. It's not about the money it is my family holiday and i just want to give them a time to play with me in a bigger room. it just make my first 3 day's of holiday not so perfect.

                                        • Older travelers
                                          10.0

                                          The beach was clean with white sands. The room was big with complete facilities inside. The breakfast menus was variative with good taste. I really loved stay at this hotel.

                                        • Older travelers
                                          7.0

                                          Isolated and comfortable

                                          1- tv in bedrooms need updating as many channels had voice movement and actions in delay- very offputting- This has been the same for at least 3 years- They need to really sort this out 2- Staff need to really improve on their English skills as we had trouble with quite a few staff members who had no idea what we were talking about. This is not a racist comment- as we love Bali and the Indonesian people- but noticed this particular problem on this trip. 3- Noise in corridors 4- Bed turn down every night- annoying us as we usually have a mid-afternoon nap and we forget to put the do-not-disturb sign on the door- and get rung on the buzzer-when we're sound asleep- This service is really not needed I believe once beds have been made

                                        • Family with children
                                          9.2

                                          At first, we were put into a room that was non-smoking, however smoke was seeping into the room from the adjacent rooms making sleeping very difficult. When the manager learned of this he made all efforts to improve our stay and transferred us to a luxury Villa for the rest of our stay. This was amazing and it transformed our holiday. We would definitely come back because the villa, its decor, the private pool, the service were incredible. It was truly beautiful. So, whilst the initial experience was average, The Laguna made every effort to improve and were very polite and courteous. Also, the breakfast was amazing.

                                          These are just a few ideas that might make a great resort even better. Coffee needs to be improved. We come from Melbourne and if you could find a good barista, with an understanding of a good espresso machine, that would be amazing. Also - menu variation. We stayed for 10 nights and while we loved eating at the restaurants, started to get a bit over the menu (which is shared between in house, Arwana and Banubiru). I think many people would prefer a more detailed, changing a la carte menu to a buffet - especially given that we have already have a buffet for breakfast

                                        • Group of friends
                                          10.0

                                          A beautiful place to stay and relax. The upgrade to a lagoon suite was well worth it. So many quiet relaxing spaces around the pools and the beach is also beautiful.

                                          The only thing that was less than excellent were the breakfasts. They were good - but just not quite up to the standard of the rest of the resort. I think I am probably just being a bit 'picky' here though.

                                        • Older travelers
                                          8.2

                                          Very nice and professional staff. Beautiful gardens and excellent restaurants.

                                          Laguna pool not clean, but noisy because of a group. The front desk charged first a higher rate than the agreed Booked.net rate but adjusted after complaint.

                                        • Couple
                                          10.0

                                          From the moment we walked into this resort we knew that we were going to have an amazing holiday! We could not believe how beautiful it was, from the swimming pool to our room, even the gym was great! The staff were amazing and so helpful! Only a 5minute walk to Bali Collection where we had dinner a few times. Would definitely recommend this resort!

                                        • Family with children
                                          8.4

                                          Very good located on a beautiful beach in Nusa Dua. We spent two nights at this hotel with very good facilities. Great breakfast buffet with outstanding service. The new fitness is worth a try with view at the laguna. We went out for dinner as we didn't see many people eating in the resort and we wanted to try out the grilled seafood in Jimbaran. Kids loved our stay here and didn't want to leave! The Deli serves great sandwiches for lunch and has good ice cream too.

                                          Rooms are ok but a bit outdated bathrooms, these need improvement as they hardly look like a 5 star bathroom should look nowadays Too bad that the sandwiches from the Deli are not available in the Kulkul bar on the beach. I had to send my children to buy these.

                                        How to reach hotel

                                        hotel Laguna Resort & Spa - Nusa Dua (Bali) Nusa Dua  location
                                        Show big map »

                                        Hotel Address:

                                        Kawasan Pariwisata Nusa Dua Lot. N2, Po Box 77 Nus, Nusa Dua (Bali), Indonesia, 80363

                                        Get directions
                                        City Center
                                        • Nusa Dua
                                          9.0km
                                        Airports
                                        • Ngurah Rai International (DPS)
                                          8.8km
                                        Restaurants
                                        • Banyubiru Restaurant at The Laguna, Bali (cuisine: Asian, International)
                                          180 m
                                        • Ikan Restaurant & Bar
                                          200 m
                                        Beaches
                                        • Nusa Dua Beach
                                          1.2km
                                        Hotel information
                                        • Check-In:
                                          from  3 pm
                                        • Check-Out:
                                          until  12 pm
                                        • Year renovated:
                                          2010
                                        • Number of rooms:
                                          270

                                        Hotel Awards

                                        IndonesianHOTEL AWARDSRecommendedNusa Dua (Bali)Laguna Resort & Spa

                                        According to guest reviews, the hotel has been rated as
                                        Best Spa Hotels in Indonesia

                                        Use Badge

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