Intercontinental Festival City Hotel - Dubai

Dubai Festival City P.O Box 45777, Dubai, United Arab Emirates, 45777  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Intercontinental Festival City Hotel - Dubai

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

Verified Reviews:

  • Excellent service - Great view - Pool area is great
  • Elegant furniture - Rooms were great - Free parking
  • Good value - Fantastic breakfast - Friendly staff
  • Comfortable bed - Amazing gym - No wi-fi
  • Close to the airport - Free shuttle service - Tv was not working

Overview

The Intercontinental Dubai Festival City is a sophisticated five-star hotel located in the very center of Dubai, surrounded by the true culture of the city.

Featuring an outstanding exterior design inspired by a sailboat, this elegant property offers everything that is expected from a luxury hotel. Excellent customer service, contemporary amenities including a lavish swimming pool, state-of-the-art fitness center and complimentary wireless high speed internet access are offered to ensure enjoyable and relaxed stay.

The hotel features 498 splendidly-appointed rooms with plasma TV and spacious well-lit working desks with internet connectivity.

Dining options at the Intercontinental Dubai Festival City Hotel include an all-day dining restaurant with international cuisine, two chic French restaurants, a steakhouse and two stylish bars with a wide collection of drinks and light snacks.

Khalid Bin Al Waleed Station is within 1.8km.

Financial Centre Station is about 7.4km from the hotel.

The personnel at the hotel speaks English, Deutch, French, Spanish, Dutch, Czech, Japanese, Chinese, Arabic, Hindi, Bahasa Indonesian, Afrikaans.

Year renovated   2007.  Number of floors   33.  Number of rooms   498.

Rooms

All rooms feature warm and comfortable design, including modern technology and elegant furnishings. They are air-conditioned and equipped with plasma television with cable/satellite channels, CD player, DVD player, sound system, mini-bar, coffee and tea making facilities. En-suite bathrooms are luxuriously-appointed with bathtub, bidet, hair dryer, scale, and bath toiletries. Business travelers will find wireless high speed internet connectivity and two-line phone with voice mail and free local phones.

Room types:

Standard Rooms have king-size bed and sofa, plus all standard amenities.

Deluxe Rooms feature king sized bed or sofa, and offer an array of free services like breakfast buffet, drinks, dinner snacks and much more.

Suites include a separate living room, bedroom, and a range of complimentary amenities like free buffet and continental breakfast.

Dining options

Buffet breakfast and continental breakfast is included in the rate of Deluxe Rooms and Suites.

Anise Restaurant features a beautiful interior design inspired by fire and ice themes and offers all-day menu based on tasty dishes from all over the world.

Bistro Madeleine is an authentic French café with a wide collection of French pastries, breads, bistro dishes and the finest wines.

Reflets par Pierre Gagnaire is an exclusively-designed venue with a rich choice of French specialties cooked by a celebrity chef Pierre Gagnaire.

Terra Firma Steakhouse welcomes guests to enjoy delicious steaks and grilled meat dishes, along with high-quality wines from around the world.

Vista Lounge boasts floor-to-ceiling windows with panoramic views and comfortable ambiance with live piano music, making it a perfect place for unwinding with a drink and socializing.

Located on the 26th floor, the Eclipse Bar offers modern environment, perfect for mingling over a glass of champagne, sipping cocktail and enjoying unobstructed views.

All visitors are offered a full breakfast for a fee. 

Services

The hotel features a complimentary business center providing guests with everything at their fingertips, including internet, telephone, fax and printing facilities.

13 versatile meeting rooms are equipped with innovative technology and conference facilities.

Complimentary wireless high speed internet access is provided in all public areas.

Wireless high speed internet access is provided in all guest rooms (charges are applicable).

Leisure

The leisure facilities at the Intercontinental Dubai Festival include a temperature-controlled outdoor swimming pool and three spa pools, free access to 24-hour extensively-equipped fitness center, complemented with steam and sauna rooms.

Additional features

Babysitting and child care service is provided upon request.

Specially adapted rooms and facilities are provided for hosting physically challenged guests.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Souvenir shop
  • Florist/Flower shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private parking is possible on site.

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Cafe
  • Halal food

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services
  • Children's pool
  • Children's menu

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Night club
  • Tennis court
  • Golf course
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Sun terrace
  • Garden area
  • Theater

Room view

  • Bay view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Adjoining rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • Dining table

Bathroom

  • Bathroom
  • Bathtub
  • Steam shower
  • Hair dryer

Kitchen facilities

  • Kitchen
  • Mini-fridge

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Intercontinental Festival City Hotel - Dubai Dubai location
Show big map »

Hotel Address:

Dubai Festival City P.O Box 45777, Dubai, United Arab Emirates, 45777

Get directions
City Center
  • Dubai
    6.0km
Airports
  • Dubai (DXB)
    3.6km
  • Sharjah (SHJ)
    20.7km
Train Stations
  • Khalid Bin Al Waleed Station
    5.8km
  • World Trade Centre Station
    6.1km
Underground stations
  • Airport Terminal 3 Metro Statiom 2
    2.7km
  • Airport Terminal 3 Metro Station 1
    2.7km
  • Bus stop
    400 m
Restaurants
  • Belgian Beer Cafe Dubai Festival City
    70 m
  • Bistro Madeleine (cuisine: French)
    40 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    33
  • Number of rooms:
    498

Hotel Awards

UAEHOTEL AWARDSRecommendedDubaiIntercontinental Festival City

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Arab Emirates

Use Badge

Rooms and availability

All rooms feature warm and comfortable design, including modern technology and elegant furnishings. They are air-conditioned and equipped with plasma television with cable/satellite channels, CD player, DVD player, sound system, mini-bar, coffee and tea making facilities. En-suite bathrooms are luxuriously-appointed with bathtub, bidet, hair dryer, scale, and bath toiletries. Business travelers will find wireless high speed internet connectivity and two-line phone with voice mail and free local phones.

Room types:

Standard Rooms have king-size bed and sofa, plus all standard amenities.

Deluxe Rooms feature king sized bed or sofa, and offer an array of free services like breakfast buffet, drinks, dinner snacks and much more.

Suites include a separate living room, bedroom, and a range of complimentary amenities like free buffet and continental breakfast.

Intercontinental Festival City Club Double RoomIntercontinental Festival City Club Double RoomIntercontinental Festival City Club Double Room
Club Double Room
Bed type: Double Bed or 1 Single bed or Double or Twin beds
Size: 43m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information
Room facilities
    Intercontinental Festival City Club SuiteIntercontinental Festival City Club SuiteIntercontinental Festival City Club Suite
    Club Suite
    Bed type: 1 Single bed
    Size: 82m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information
    Room facilities
      Club Intercontinental Room
      Bed type: 1 Single bed
      Check Prices
      • Bathtub
      — Less information+ More information
      Room facilities
        Intercontinental Festival City Club Intercontinental One-Bedroom SuiteIntercontinental Festival City Club Intercontinental One-Bedroom SuiteIntercontinental Festival City Club Intercontinental One-Bedroom Suite
        Club Intercontinental One-Bedroom Suite
        Size: 85m2
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information
        Room facilities
          Intercontinental Festival City Standard Double RoomIntercontinental Festival City Standard Double RoomIntercontinental Festival City Standard Double Room
          Standard Double Room
          Bed type: Double or Twin beds or 2 Single beds or Double Bed
          Size: 44m2
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information
          Room facilities
            Intercontinental Festival City One-Bedroom SuiteIntercontinental Festival City One-Bedroom Suite
            One-Bedroom Suite
            Bed type: 1 Super-King Size bed or 1 Single bed
            Size: 87m2
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            Featuring a skyline view, this room is decorated in cream colours. It offers a separate seating area, free WiFi and a bathroom with a shower.

            Room facilities
              Intercontinental Festival City Two-Bedroom SuiteIntercontinental Festival City Two-Bedroom SuiteIntercontinental Festival City Two-Bedroom Suite
              Two-Bedroom Suite
              Bed type: Double Bed or 1 Single bed or King and 2 Single
              Size: 176m2
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              This suite offers waterfront views and a separate living area with a TV. The bathroom is fitted with a shower and tub.

              Room facilities
                Intercontinental Festival City Deluxe Twin RoomIntercontinental Festival City Deluxe Twin RoomIntercontinental Festival City Deluxe Twin Room
                Deluxe Twin Room
                Bed type: 2 Single beds or King Size bed or Double Bed
                Size: 44m2
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information

                Featuring free WiFi, this Deluxe King Room offers views of the Dubai skyline. The modern styled room includes a double bed, large windows, a work desk and a mini bar.

                Room facilities
                  Intercontinental Festival City Executive Twin RoomIntercontinental Festival City Executive Twin RoomIntercontinental Festival City Executive Twin RoomIntercontinental Festival City Executive Twin Room
                  Executive Twin Room
                  Bed type: 2 Single beds or King Size bed or Double Bed
                  Size: 46m2
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Private bathroom
                  • — Less information+ More information

                  This room offers a creek view, complimentary WiFi, satellite TV and a bathroom with a bathtub.

                  Room facilities

                    How to reach hotel

                    hotel Intercontinental Festival City Hotel - Dubai Dubai location
                    Show big map »

                    Hotel Address:

                    Dubai Festival City P.O Box 45777, Dubai, United Arab Emirates, 45777

                    Get directions
                    City Center
                    • Dubai
                      6.0km
                    Airports
                    • Dubai (DXB)
                      3.6km
                    • Sharjah (SHJ)
                      20.7km
                    Train Stations
                    • Khalid Bin Al Waleed Station
                      5.8km
                    • World Trade Centre Station
                      6.1km
                    Underground stations
                    • Airport Terminal 3 Metro Statiom 2
                      2.7km
                    • Airport Terminal 3 Metro Station 1
                      2.7km
                    • Bus stop
                      400 m
                    Restaurants
                    • Belgian Beer Cafe Dubai Festival City
                      70 m
                    • Bistro Madeleine (cuisine: French)
                      40 m
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2007
                    • Number of floors:
                      33
                    • Number of rooms:
                      498

                    Hotel Awards

                    UAEHOTEL AWARDSRecommendedDubaiIntercontinental Festival City

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Arab Emirates

                    Use Badge

                    Intercontinental Festival City Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

                    Route Planner
                    Enter your starting point
                    (at least street address and city)
                    to receive driving directions to or from the hotel.

                    What's nearby

                    What's nearby.

                    City center is approximately 800m from the hotel.

                    Dubai Festival City is about 500m from the property.
                    Al Badia Golf Club is 1.1km away.
                    Dubai Tennis Stadium is 2.8km from the hotel.
                    Dubai Creek Golf & Yacht Club is within 3.1km.
                    Dubai Creek is 3.6km from the hotel.
                    Wafi City Mall is within 3.7km from the hotel.
                    Creek Park is about 3.7km.
                    Zabeel Stadium is 3.9km from the property.
                    Deira City Centre is 4.2km away.
                    Lamcy Plaza is 4.8km from the hotel.
                    Ras Al Khor Wildlife Sanctury is approximately 5.2km away.
                    Dubai International Academic City is 6km from the hotel.
                    BurJuman Mall is 6.2km from the hotel.
                    Rashed Stadium is 6.4km from the hotel.
                    Dubai International Convention and Exhibition Centre is within 6.8km away.

                    Popular areas

                    • Dubai Festival City - 200 m

                    Shopping areas

                    • Deira City Centre Shopping Mall - 3.5km
                    • Deira City Center - 3.5km

                    Business areas

                    • Dubai Healthcare City - 2.9km

                    Golf courses and Country clubs

                    • Dubai Creek Golf & Yachtclub - 2.7km

                    Underground stations

                    • Airport Terminal 3 Metro Statiom 2 - 2.6km
                    • Airport Terminal 3 Metro Station 1 - 2.6km
                    • Deira City Centre Metro Station 2 - 3.9km
                    • Rashidiya Metro Station 2 - 4.2km
                    • Rashidiya Metro Station 1 - 4.2km

                    Local Attractions

                    • Creekside Park - 1.7km
                      Between Al Maktoum and Al Garhoud Bridge, Dubai
                    • Dubai Dolphinarium - 2.7km
                      P.O.Box 232292, Dubai
                    • Ras Al Khor Wildlife Sanctuary - 4.7km
                      Oud Metha Road, Dubai
                    • Wonderland Theme & Water Park - 2.1km
                      Riyadh Road, Dubai
                    • Dubai Creek - 4.7km
                      Dubai Creek, Dubai

                    Restaurants Nearby

                    • Belgian Beer Cafe Dubai Festival City - 70 m

                      Address: Crowne Plaza Dubai Festival City
                      Phone: 0097147011128

                      72% likes this, based on 232 reviews
                      Price Range: GBP 1 - GBP 42

                    • Le Relais de L Entrecote - 80 m

                      Address: Festival City

                      59% likes this, based on 22 reviews
                      Cuisine: Steakhouse

                    • Royal Orchid Restaurant - 240 m

                      Address: Marina Walk, Festival City, Hilton Abu Dhabi, Salaam Stret Abu Dhabi, 114586 Dubai, United Arab Emirates
                      Phone: 011 971 4 367 4040

                      64% likes this, based on 40 reviews
                      Cuisine: Chinese

                    • Bistro Madeleine - 40 m

                      Address: InterContinental Dubai Festival City
                      Phone: +97147011128

                      71% likes this, based on 49 reviews
                      Cuisine: French
                      Price Range: GBP 23 - GBP 37

                    • Macaroni Grill - 240 m

                      Address: Festival Waterfront Centre

                      66% likes this, based on 36 reviews

                    Getting there.

                    Dubai International Airport is within 3.2km from the hotel.

                    By car: follow the direction for Garhoud and Al Rehad Street. Once on Al Rehad, take the first exit toward Festival City on the left and make a right turn at the traffic light. The hotel is on the right.

                    Al Rashadiya Metro Train Station is within 8km from the hotel.

                    Getting around.

                    Subway access: Union Metro Station 2 is within 900m, Khalid Bin Al Waleed Metro Station 2 is approximately 1.7km from the hotel.

                    Bus stop is within 100m from the property.

                    Complimentary private parking is possible on site.

                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2007
                    • Number of floors:
                      33
                    • Number of rooms:
                      498

                    Hotel Awards

                    UAEHOTEL AWARDSRecommendedDubaiIntercontinental Festival City

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Arab Emirates

                    Use Badge

                    Intercontinental Festival City Reviews

                    Guest reviews are submitted by our customers after their stay at Intercontinental Festival City

                    Average guest rating

                    8.4out of 10
                    Exceptional
                    Based on 396 reviews

                    Rating by category:

                    Location
                    8.6
                    Rooms
                    9.5
                    Value
                    8.9
                    Service
                    9.2

                    Individual guest reviews

                    • Single
                      9.2

                      the room spacious, location, spa .

                      They should put handspray in the toilet.

                    • Older travelers
                      9.6

                      Excellent staff from check in until departure :) i will be returning :)

                    • Older travelers
                      10.0

                      Excellent service. Helpful staff. Lovely food - via room service and restaurants choice. Access to Festival City for shopping, cinemas, restaurants.

                    • Single
                      10.0

                      The pool and gym area was amazing. The bar was very nice relaxing and great staff

                    • Group of friends
                      9.6

                      nice hotel, rooms are very nice , i really recomend this hotel

                      only the TV,

                    • Couple
                      9.2

                      Everything in our stay was perfect. The front desk upgraded us to a club room so we had a magnificent view and spacious room. The stay was relaxing and luxury feeling all day long. Our stay was for one night so we did't enjoy it next trip we will stay longer. I recommend this hotel for all couples!

                      They insisted on a deposit in the front desk despite the room being paid in advance so we gave them the credit card no just to keep them quiet cuz they made a fuss.

                    • Couple
                      9.2

                      The awesome shower!

                      Bags took half an hour to come up to the room.

                    • Family with children
                      3.2

                      Poor services,A/C not cooling, smoke smiles, tv remote was not working, very slow service and delay in all services

                    • Single
                      10.0

                      The servuce was great comparing to the other hotels. The furniture is new , The room facilite is better than other 5 stars hotels in Dubai. Also the price was competitve one of the main reason that I choose Inter cont.

                      Car pick up could be faster

                    • Single
                      6.6

                      Despite that the room was old, it was different than regular rooms

                      The bed was not comfortable

                    • Couple
                      9.2

                      It was well organized and excellent environment for my first day after wedding party. It is 10 minutes away from the Airport and near Festival Mall which is large enough to spend 2 to 3 days in it.

                    • Family with children
                      8.2

                      The reception at check in increased the rate by about 2000 dhr then after deep discussion they accepted the original rate that you provided and I paid earlier. Any way, I 'm still waiting for about 1000 dhr tp be refunded to my acount. The hotel is excellent but their ignorance and respect to the agreements with the customer has to be respected.

                    • Single
                      5.0

                      - room was dirty found 3 hairs in different places in the bathroom - bed was dirty found hair on it - when using the toiletries the staff didn't replace them, like cotton, shower gel and shampoo - the flush button is not practical and definitely not designed for ladies with long nails - Serving food could take up to an hour

                    • Couple
                      9.6

                      It was very good experience. Everything went very smooth and for checking in and out, it took only 5 minutes. Their food is great and you have a lot of varieties. The connection to the shopping mall was nice idea.

                      They have problem with the valet parking. It takes a lot of time to get your car. It is very crowded.

                    • Family with children
                      5.8

                      - Staff were very friendly, special thanks to the reception staff Moe she was very friendly & helpful despite the issues we had she made sure we leave with a smile on our faces, also thanks to Faisal & Mamoon @ anise. We liked the breakfast buffet. Good restaurants with fairly priced food

                      Our room was not clean, dusty areas and coffee stains on the table. We had to wait for 30 min for the room to get ready even though we reached the hotel @ 4:30 pm however we were offered complementary drinks during our waiting time. The hotel was over booked the level of the service was really poor, very slow response and sometimes we were ignored. I booked this hotel after getting high reviews from friends and family but unfortunately we did not enjoy the stay we booked the handicapped room which did not have a bath tub we wanted to give the baby a bath it was not possible and the hotel could not offer us something we can use.

                    How to reach hotel

                    hotel Intercontinental Festival City Hotel - Dubai Dubai location
                    Show big map »

                    Hotel Address:

                    Dubai Festival City P.O Box 45777, Dubai, United Arab Emirates, 45777

                    Get directions
                    City Center
                    • Dubai
                      6.0km
                    Airports
                    • Dubai (DXB)
                      3.6km
                    • Sharjah (SHJ)
                      20.7km
                    Train Stations
                    • Khalid Bin Al Waleed Station
                      5.8km
                    • World Trade Centre Station
                      6.1km
                    Underground stations
                    • Airport Terminal 3 Metro Statiom 2
                      2.7km
                    • Airport Terminal 3 Metro Station 1
                      2.7km
                    • Bus stop
                      400 m
                    Restaurants
                    • Belgian Beer Cafe Dubai Festival City
                      70 m
                    • Bistro Madeleine (cuisine: French)
                      40 m
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2007
                    • Number of floors:
                      33
                    • Number of rooms:
                      498

                    Hotel Awards

                    UAEHOTEL AWARDSRecommendedDubaiIntercontinental Festival City

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Arab Emirates

                    Use Badge

                    Hotels nearby
                    Raintree Hotel
                    4 stars
                    4km