the location was absolutely stunning. Situated near a picturesque lake and surrounded by beautiful vineyards, it was a truly idyllic setting. Secondly, the staff were incredibly friendly and attentive, making me feel very welcome. Finally, the attention to detail in the rooms was impressive. The decor was tasteful and practical, and I especially appreciated the lovely view from my window. Oh, and I have to mention the breakfast - it was simply delicious, with a wide variety of foods to choose from.

All in all, my experience was flawless.

Located in 1 mile from Twannbachschlucht. We liked service and the food. We was able to park our car on site

A decent base for exploring Twann. Placed within 20 minutes' car ride to Neuchâtel. Free parking was provided to the guests...

This hotel has a fantastic location right by the lake, offering stunning views from the dining room. It's a great spot to relax and enjoy the beautiful surroundings. The staff here were friendly and accommodating, ensuring that all my needs were met during my stay. The rooms have a practical design and provide everything you need for a comfortable stay. I particularly enjoyed the delicious breakfast options available, including a tasty variety of cereals and natural yogurt. The attention to detail and affordable prices make it a great value for money choice.

All aspects of my stay at this hotel were fantastic, no improvements needed.

Excellent restaurant for lunch or dinner. Great cook. The stuff was very friendly. The design of the hotel lobby and the garden is very interesting. As expected from 3star Swiss hotels, everything was in working order and spotless clean.

The rooms with the lake view are suffering from the constant noise of the railway and highway traffic. This makes sleep next to impossible. Since there are neither air-conditioning nor ventilation in the room, closing of the balcony door causes the air to be stale. So, either you have constant noise or you have no air - choose what you suffer less from :-(

Nice staff, personal conact/welcome at check in, cleanliness of room, nice restaurant.

First time I got a smoker room, even if I requested for nonsmoker one. But it is true, that I made a reservation quite late.

We had a fantastic stay at this hotel. The cleanliness of the room was impeccable, and we were delighted with the stunning view of the lake from our small balcony. The hotel facilities were top-notch, with a reliable wifi connection and free parking right outside. The location next to the train station made it incredibly convenient for us to explore the surrounding area. Plus, being on the hill provided us with breathtaking views of this beautiful wine village.

No negatives from this place.

Located near the lake and a train station, this hotel offers easy access to restaurants. Rooms were clean and spacious with nice views of either the lake or the hillside. Bathrooms lacked ventilation but were otherwise well-equipped. Breakfast was fine and the staff was friendly.

Some guests complained of thin walls, which could lead to noise disturbances.

The hotel offers great value for money, especially considering the stunning lake views from the guest rooms. The staff at this hotel are friendly and attentive, providing excellent service throughout my stay. I was impressed with the attention to detail in the design of the rooms, which were clean, comfortable, and featured private balconies overlooking the lake.

The walls in the rooms were a bit thin, making it easy to hear noise from neighboring rooms. However, overall, this hotel was a wonderful choice for my stay.

Great location, lovely restaurant with a lake view, and friendly staff. The hotel is situated close to public transportation, making it easy to explore the area. The restaurant serves delicious food, and the view of the lake is a fantastic backdrop. the staff is accommodating and welcoming, making the stay more enjoyable.

The noise level in the rooms is quite high due to the location near a train station and a busy road. It may be difficult to get a good night's sleep if you are a light sleeper.

Great view of the surroundings and a convenient location close to Biel. The room was clean and the bed was comfortable. The breakfast served was good in terms of quality and quantity.

Our weekend stay was disturbed by the constant noise throughout the day and night from the railway line and the traffic on the highway. This made it difficult for us to relax and sleep properly.