Modern rooms, friendly staff, great breakfast selection, convenient location, nice decor.

The room was rather big and bright with satellite TV, climate control and a personal safe.

the rooms with a luxurious decor. nice view, excellent service, exceptionally comfortable beds.

Reliable hotel overall, is has excellent service and magnificent location close to the center. It has to offer an enjoyable breakfast with bacon and scrambled eggs, for instance.

Exceptionally comfortable beds, television with satellite channels, climate control and a personal safe in the room.

Reasonably spacious units with genuine double beds.

Fairly clean hotel in a nice building just next door to the lake, and the beautiful city centre. The location favourable and convenient within easy walking distance from everything.

Stylish hotel, the idea of having a double room was great. The location was comfy - only a short distance to everywhere we wanted to go. Visited Bar Oops for a few drinks, it was at walking distance from the property, recommend. The staff were very amiable and amazingly efficient all the time.

This hotel is in a strategic area, an easy and safe walk to the heart of the old city centre. The staff is extremely friendly and helpful, providing excellent service during check-in, check-out, and breakfast. The rooms are clean, with genuine double beds and good amenities. Plus, the breakfast includes freshly squeezed orange juice, a delightful touch.

All aspects of our stay at this hotel were satisfactory.

Also, location was particularly good and excellent, at walking distance from Cinema Cinestar. Visited few places in the center, at walking distance from the hotel...

We were pleasantly surprised by the modern and stylish design of this hotel. The breakfast options were impressive and the attentive breakfast waitress made our dining experience even more enjoyable. The hotel's convenient location allowed us to explore the city easily. we would definitely recommend this hotel for its contemporary atmosphere and delicious breakfast.

New year’s Eve at this hotel was amazing! The rooms were modern and comfortable with great amenities. The location was perfect, close to the lake and plenty of restaurants and bars. The staff were friendly and welcoming, making for a pleasant stay.

The rooms were a bit small for larger individuals and the bed was a little uncomfortable. However, this did not detract from the overall positive experience at the hotel.

This hotel is a great value for money, offering affordable prices without compromising on quality. The attention to detail is evident, with the rooms featuring excellent beds for a comfortable stay. The location at the center of Lugano is strategic, allowing for easy exploration of the city's old town. The staff is attentive and helpful, ensuring a pleasant experience for guests. The breakfast spread includes freshly squeezed orange juice, adding a refreshing touch to start the day.

All aspects of this hotel were satisfactory.

I had a wonderful stay at this luxurious hotel in Lugano. The location was just perfect for me, as it was within easy walking distance from everything. Whether I wanted to explore the heart of the city or go for a relaxing stroll along the lake, I never had to walk too far. The service provided by the staff was impeccable, from the friendly and helpful front office staff to the attentive and cheerful restaurant staff. The room was modern, clean, and equipped with all the amenities I needed for a comfortable stay. I especially appreciated the complimentary soft drinks in the minibar, a nice touch that added to the overall experience.

I highly recommend this hotel to families seeking a luxurious and comfortable stay in Lugano.

Convenient location, modern rooms, comfortable beds, helpful staff, excellent breakfast.

Nothing.

Free minibar and fast Wi-Fi were great complementary offers. The location was perfect, right in the heart of the city, near the main square and public transportation. It was a huge advantage to have free parking in the area.

There were not enough options and it was not replenished throughout my stay. Plus, the cost of the room was too high for what was offered.