I had a king room included with sofa, nice comfy bed plus a private bathroom. The location was excellent, few metres away from an apostolic church. Besides, it was not far from Santa Cruz and cafes and restaurants and town centre.

Staff were empathetic!

I really enjoyed it, recommendable. Came here for 7 night stay, had a real good experience. Its location was central, an easy walk to Plaza Del Principe.

Had a twin room with a private bathroom, tea, as example and I really enjoyed it. The location of the hotel was magnificent, in Santa Cruz downtown. I tried some drinks at restaurant bar-cafeteria el Cairo, located 5 minutes walk away.

Had good location to the central bus station, near Museo Militar. I had a king room included with the bedroom and coffee

We have booked double room with new facilities. The location was great and absolutely perfect, for example, a tram stop was close to the venue. We loved the local cuisine in the restaurant.

For the price we paid, we got great value. The room was clean, comfortable, and even had a small fridge. The location was perfect, right in the center of everything, and easy to reach from the bus station or tram. The staff was friendly and helpful, making our stay enjoyable.

Breakfast selection could have been better.

The staff were all extremely friendly and very accomodating. Location in relation to shops, seafront, amenities.

Beds were like mortuary slabs, but hey for three nights they were just about bearable, that said, the cost of the facilities was excellent for what was offered. The hotel itself was a little 'tired' and 'shabby', it must be said though that our room was clean.

Excellent location in a quiet street in city centre. Clean room/bathroom, Great value. Highly recommended.

The hotel had a perfect location within walking distance of Plaza Del Principe. The room was newly decorated, neat, and the staff was efficient.

If you're looking for a hotel in the heart of the city, Hotel Horizonte is the perfect choice. Nestled in the labyrinth of back streets, it offers easy access to the central bus station, the harbor port, and the bustling shopping district. The rooms are spacious, bright, and cleaned daily. The friendly and helpful staff make your stay comfortable and enjoyable. Plus, the hotel offers a good value for money, with new, unused facilities and a filtered view of the sea.

The noise from the cleaning staff during room service can be disruptive.

It is very basic but clean and in a great location within walking distance of the main plaza and shopping malls. Hotel staff were friendly and helpful. I recommend it for singles or couples who are used to backpacker accommodation.

By and large, it was convenient base for sightseeing in Santa Cruz de Tenerife, had much fun and met extremely friendly and amicable staff with the customer service and the staff. The location for Santa Cruz de Tenerife was good and excellent, adjacent to the centre of Santa Cruz de Tenerife as well as ferry port. Spent a nice evening at Restaurante la Cayena, located near the venue. Everything was simply good.

The total stay was perfectly pleasant during winter. The rooms were modern, cheap, and the beds were exceptionally comfortable. It was in a great location with a Catholic church nearby.

Central location, spacious room, modern decor, helpful staff, cleanliness, value for money.

None.

friendly staff close to town center and ferry

parking difficult wifi zone only at reception