Heritance Tea Factory Hotel - Nuwara Eliya

Kandapola,, Nuwara Eliya, Sri Lanka  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heritance Tea Factory Hotel - Nuwara Eliya

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Jogging track

Hiking

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Turkish bath

Steam bath

Jacuzzi

Overview

The tranquil 4-star Heritance Tea Factory is a great place to stay in Nuwara Eliya.

Major Nuwara Eliya sights, such as Victoria Park of Nuwara Eliya, Hakgala Botanic Gardens and Hakgala Botanical Garden are located nearby. 10 minutes away from Nuwara Eliya city center.

25km to Mawella Lagoon airport.

Rooms

All 55 luxury rooms offer a laptop-size safe, satellite TV, a minibar, a dressing table and a DVD player as well as en suite bathrooms with a hairdryer, a bathtub and a rain shower. Most of the rooms offer a beautiful view of the sea.

Eat

A complimentary buffet breakfast is served in the dining room. The luxurious restaurant serves delicious international dishes. Guests can relax in the café bar serving refreshing drinks.

Services

The hotel offers a lift, a news stand and currency exchange; 24-hour reception, concierge service and 24-hour room service are also provided.

Relax

Guests can benefit from mini golf, a tea room and a swimming pool and relax using a hot tub, shiatsu massage and a sauna. The on-site fitness center comes with a gym, a jogging track and fitness classes.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public hotel parking is possible on site.

Number of rooms   57.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Gift/Newsstand
  • Currency exchange
  • Fireplace
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Activities

  • Hiking
  • Table tennis
  • Mini golf

Services

  • Airport shuttle
  • City shuttle service
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Self-service laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Full board
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Cafe
  • Picnic area/Tables

Meeting facilities

  • Business center
  • Conference room

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Babysitting/Child services
  • Children's play area
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Live entertainment
  • Golf course
  • Billiards/Pool tables
  • Jogging track
  • Fitness center
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Garden area
  • Library
  • Television in lobby

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Dressing area
  • Terrace
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • Radio

Policies

Check-In

  • from  12 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 6 may stay free of charge when using existing bedding. 
  • One child may stay at the price of 20 % of the room stay per person per night in an extra bed. 
  • Older children/adults may stay at the price of 35 % of the room stay per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Heritance Tea Factory Hotel - Nuwara Eliya Nuwara Eliya location
Show big map »

Hotel Address:

Kandapola,, Nuwara Eliya, Sri Lanka

Get directions
City Center
  • Nuwara Eliya
    3.9km
Airports
  • Mawella Lagoon (DIW)
    20.8km
  • Mattala Rajapaksa (HRI)
    96.0km
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    57

Hotel Awards

Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Sri Lanka

Use Badge

Rooms and availability

Heritance Tea Factory Premium RoomHeritance Tea Factory Premium RoomHeritance Tea Factory Premium Room
Premium Room
Bed type: Double Bed
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Double Room

Room facilities
    Heritance Tea Factory Premier Double RoomHeritance Tea Factory Premier Double RoomHeritance Tea Factory Premier Double Room
    Premier Double Room
    Bed type: Double Bed
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    DOUBLE PREMIER

    Superior Family Room
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    FAMILY ROOM SUPERIOR

    Heritance Tea Factory Double RoomHeritance Tea Factory Double RoomHeritance Tea Factory Double Room
    Double Room
    Bed type: Double Bed
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    Standard Triple Room
    Bed type: Triple
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    • Air conditioning
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    Room facilities
      Heritance Tea Factory Superior Double RoomHeritance Tea Factory Superior Double RoomHeritance Tea Factory Superior Double Room
      Superior Double Room
      Bed type: Double Bed or Twin beds
      Size: 19m2
      Check Prices
      • Air conditioning
      • Shower
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      DOUBLE SUPERIOR

      Room facilities
        Superior Triple Room
        Bed type: Triple
        Check Prices
        — Less information+ More information

        TRIPLE SUPERIOR

        How to reach hotel

        hotel Heritance Tea Factory Hotel - Nuwara Eliya Nuwara Eliya location
        Show big map »

        Hotel Address:

        Kandapola,, Nuwara Eliya, Sri Lanka

        Get directions
        City Center
        • Nuwara Eliya
          3.9km
        Airports
        • Mawella Lagoon (DIW)
          20.8km
        • Mattala Rajapaksa (HRI)
          96.0km
        Hotel information
        • Check-In:
          from  12 pm
        • Check-Out:
          until  12 pm
        • Number of rooms:
          57

        Hotel Awards

        Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Sri Lanka

        Use Badge

        Heritance Tea Factory Location

        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

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        Enter your starting point
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        What's nearby

        Popular areas

        • City Center - 3.8km

        Local Attractions

        • Sita Temple - 5.2km
          Nuwara Eliya-Badulla Road, Nuwara Eliya
        • Hakgala Botanic Gardens - 5.6km
          Badulla Road, Nuwara Eliya
        • Gregory Lake - 5.3km
        • Victoria Park of Nuwara Eliya - 6.5km
          A5, Nuwara Eliya
        Hotel information
        • Check-In:
          from  12 pm
        • Check-Out:
          until  12 pm
        • Number of rooms:
          57

        Hotel Awards

        Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Sri Lanka

        Use Badge

        Heritance Tea Factory Reviews

        Guest reviews are submitted by our customers after their stay at Heritance Tea Factory

        Individual guest reviews

        • Group of friends
          8.8

          Off the beaten track but once you get there it is an extremely beautiful and unique location. The Tea Factory had an old style open lift that the children thought was very groovy. The rooms were clean and comfortable. The food was excellent, the vegetable pakoras with tamarind sauce were to die for and so was the sago pudding. The chef was kind enough to let us do a recipe swap and we now have a few secrets to impress our home dinner guests. The gardens were beautifully maintained and had lovely stone paving/hardscaping. Should have stayed 2 nights instead of 1. highly recommended. Pack a cardi or jumper its cold in the tea country but your room is heated and cozy.

        • Couple
          6.6

          The setting was magnificient, set amongst the Tea Plantations. Imaginative refurbishment of what was previously a tea making factory.

          Poor internet connection. Friendly but inefficient and unknowledgeable reception staff. Lumpy uncomfortable bed. Small bedrooms. Poor availability of taxi service. Very dark dinner room (Evening)

        • Family with children
          6.6

          The place is beautful, the staff are freindly, they receive the the guest in a very friendly attitude.

          We were trying to search the location and kept calling the hotel but no one answered and we had to literally search ourselves by asking people around and the way to reach hotel is like a very bad, the bumps and humps are just so annoying that once you reach hotel, you woudnt want to go down, coz its really very very tiring.

        • Older travelers
          8.8

          Unique hotel amongst the tea plantations. The scenery is amazing and hospitality of the hotel is one of the best I have stayed at. Word of warning you need to be able to cope with a long journey on some fairly basic roads. The last 15km takes about an hour. I would advice staying 2 nights so you have time to recover from your journey and enjoy the hotel. We also enjoyed our evening on the carriage which we though was fun and a bit special..

        • Group of friends
          7.4

          Amazing, stunning location in the tea growing hills. Beautiful flower and vegetable garden. Interesting use of a former industrial building.

          The approach road could have been better - fit was ull of potholes over several km.We were surrounded by staff when we first arrived. Our hand baggage staff virtually grabbed from us; one tried to give a traditional welcome with sandalwood paste on our foreheads; one with cold towels; another with a drink; another wanting to show us a restaurant. We felt hassled with all this before we even had a chance to check in. Then at dinner we had 2 courses and in the 70 minutes we were in the restaurant we were asked about 15 times if our meal was good. We again felt hassled and could not escape fast enough.

        • Family with children
          7.8

          The fabulous job achieved in converting the factory into a charming hotel and the absolutely astonishing surroundings.

          The road to get there is absolutely cracked and needs urgent fixing.

        • Older travelers
          7.8

          An excellent hotel with good ing options .

          It is very remote, it is not obvious that it is 1 hour from Nuwara Eliya and only accessed via a pot holed track making it a very uncomfortable journey.Steve C

        • Single
          6.2

          We could taste delicious black tea.

          Because of rain, we could do nothing during we stayed in the hotel.

        • Couple
          9.2

          We loved having dinner in the railway carriage - that was amazing, Also loved the decor of the building, the beautiful setting and we had a very good massage

          We loved this hotel but I do think it could do with a swimming pool and/or some sun loungers outside. would have also have been nice to see the local village gaining greater access to the wealthy tourists - why not help them set up a craft market in the village? Or something like that.

        • Couple
          6.2

          It's a tea factory that has been nicely converted into a hotel. Welcome was warm. However, the room we were given when we checked in was far below the standard we expected. Poorly maintained and too small. After we created a little fuss we were put into a decent room (like most of the rooms at the hotel). They apparently gave us the smaller room cos it had a better view. Anyways we had mixed feeling and thought of writing a very bad review of the hotel but then overall experience was good. Little higher priced than it should be and 14 km away from the city with last 4 kms in a very bad shape. You will think twice before going back to the main Nuwara Eliya. We ended up staying at the hotel. However, enjoyed the nice walks in tea gardens.

          One of the waiters would stand over our heads while we were eating. had a very overbearing presence and would keep disturbing us every now and then. Staff is not best trained. Too far away from the city. Once you are here, better decide to be here.

        • Family with children
          5.8

          The friendly stuff in the restaurants and their professional job done.Thank you!

          I booked a twin bed or stardered room plus an extra bed, instead became triple room been given.

        • Group of friends
          6.6

          Beautiful and well maintained themed property.

          Considering that the property is not easily accessible due to its distance from town, better value could be offered on the meals, quality.

        • Group of friends
          8.2

          Beautiful and charming little hotel converted from an old Tea Factory with very friendly staff. Great location despite being slightly difficult to reach. Great value for money.

          Rooms were slightly on the small side, the breakfast was disappointing and a pool would have been nice. Also, there's no 'bar' as such but the tea bar is a nice touch. Also the mini bar wasnt well stocked. All very minor negatives for an otherwise wonderful hotel - highly recommended and would definitely stay there again.

        • Couple
          9.2

          The warm welcome by Hotel Staff with the spice tea. We also really enjoyed the food. And it was vegetarian friendly as well.

          The access to the hotel was quite tedious and roads were not really that good.

        • Single
          6.6

          Nice and need to change the furniture like the beds

          The road to the hotel is verey bad

        How to reach hotel

        hotel Heritance Tea Factory Hotel - Nuwara Eliya Nuwara Eliya location
        Show big map »

        Hotel Address:

        Kandapola,, Nuwara Eliya, Sri Lanka

        Get directions
        City Center
        • Nuwara Eliya
          3.9km
        Airports
        • Mawella Lagoon (DIW)
          20.8km
        • Mattala Rajapaksa (HRI)
          96.0km
        Hotel information
        • Check-In:
          from  12 pm
        • Check-Out:
          until  12 pm
        • Number of rooms:
          57

        Hotel Awards

        Sri LankanHOTEL AWARDSRecommendedNuwara EliyaHeritance Tea Factory

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Sri Lanka

        Use Badge

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