Haven Hotel - Poole

161 Banks Road, Poole, United Kingdom, BH137QL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Haven Hotel - Poole

 Free Wi-Fi

Free Wi-Fi in public areas

 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Sailing

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

Overview

Located on the tip of Sandbanks peninsular overlooking Poole Harbor, the four-star Fjb Haven Hotel is near the Purbecks and the Dorset's famous Jurassic coast.

This stylish property offers all the modern conveniences and splendid views.

Most of the 82 hotel room offer balconies with harbor or sea views and feature satellite TV, trouser press and direct dial phones.

The hotel boasts two award-winning restaurants, La Roche and Main Restaurant, serving local dishes with herbs from the hotel’s own garden.

The hotel’s self-contained business centre, located near to the hotel, offers conference suites and syndicate rooms offering full equipment and natural daylight. The Business Centre has three suites, each composed of a main lecture room and two syndicate rooms.

The hotel’s acclaimed spa invites guests from Monday to Sunday from 10am till 6pm, including hot tub, sauna, a heated indoor pool, gym, a steam room, all-weather tennis court, aerobic classes and direct access to the beach. Golf, sailing, wind and kite surfing, catamaran hire, cycling and kayaking are available in the hotel.

Year renovated   2009.  Number of rooms   84.

Rooms

The hotel offers non-smoking rooms.

Inland room offers working desk area.

Superior room provides sea or harbor views, most of them come with balconies.

Family room is adjoining bunk bedded room and offers baby listening facilities.

Executive room is spacious and light, it offers balcony and comes with a deposit box and fridge.

Suite offers a sofa, a coffee table and Jacuzzi bath or double shower.

Dining options

Full English or continental breakfast is served in the hotel.

The Main restaurant serves sumptuous breakfasts daily.

Snacks are served all the day through.

The hotel’s la Roche was awarded two AA red Rosettes for eighteen years successively. It offers various menus and a perfect wine list.

The hotel’s main restaurant, The Sea View Restaurant, is also award winning and offers an informal atmosphere offering modern and classical dishes with creative touches of the chef.

Bar haven supports business facilities and serves relaxing drinks.

Pavilion Bar offers views of marine life in harbor.

Marconi Lounge is used for chatting, reading or drinking in the informal atmosphere.

The hotel offers Leisure Club bar and coffee lounge within the entertainment area.

Picnics are available in the hotel on request.

The hotel Haven provides visitors with a free buffet breakfast.  The hotel Haven serves a continental breakfast for free.  At the hotel Haven guests are invited to a american breakfast served for free. 

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Facilities

General

  • Free Wi-Fi in public areas
  • Indoor parking
  • Free parking
  • Handicap parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Dry hotel – No alcohol served
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Barber shop
  • Luggage storage
  • Bicycle storage
  • No wheelchair access
  • Elevator

Guest Parking

  • Free private parking is possible on site.

Activities

  • Sailing
  • Tennis

Services

  • Room service
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Wedding services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Half board
  • Continental breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Outdoor tennis court
  • Golf course
  • Fitness center
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • BBQ facilities
  • Sun terrace
  • Leisure/TV room

Room view

  • Sea view
  • Courtyard view
  • Harbor view

Room facilities

  • Free Wi-Fi in rooms
  • Individual heating
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • No disability-friendly bathroom

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 3 may stay at the price of GBP 5 per person per night in an extra bed. 
  • All children under the age of 14 may stay at the price of GBP 15 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Haven Hotel - Poole Poole location
Show big map »

Hotel Address:

161 Banks Road, Poole, United Kingdom, BH137QL

Get directions
City Center
  • Poole
    4.7km
Airports
  • Bus stop
    4.5km
Restaurants
  • Seaview Restaurant at The Sandbanks (cuisine: Seafood, Vegetarian)
    30 m
  • La Roche Restaurant
    60 m
Beaches
  • Shell Bay
    630 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2009
  • Number of rooms:
    84

Hotel Awards

UKHOTEL AWARDSRecommendedPooleHaven Hotel

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Kingdom

Use Badge

Rooms and availability

The hotel offers non-smoking rooms.

Inland room offers working desk area.

Superior room provides sea or harbor views, most of them come with balconies.

Family room is adjoining bunk bedded room and offers baby listening facilities.

Executive room is spacious and light, it offers balcony and comes with a deposit box and fridge.

Suite offers a sofa, a coffee table and Jacuzzi bath or double shower.

Haven Hotel Budget Double RoomHaven Hotel Budget Double RoomHaven Hotel Budget Double Room
Budget Double Room
Bed type: Double Bed
Size: 25m2
Check Prices
  • Shower
— Less information+ More information

The small double rooms face the middle courtyard of the hotel and do not have any views due to their frosted windows. Rooms can be affected by noise from kitchen’s extractor fans during service time.

Room facilities
    Large Suite
    Bed type: King or Twin beds
    Check Prices
    • Free Wi-Fi
    — Less information+ More information
    Room facilities
      Haven Hotel Double RoomHaven Hotel Double Room Hotel informationHaven Hotel Double Room
      Double Room
      Bed type: 1 King or 1 Double bed or Double Bed or Double or Twin beds
      Size: 29m2
      Check Prices
      • Free Wi-Fi
      • Private bathroom
      — Less information+ More information

      DOUBLE STANDARD

      Room facilities

        How to reach hotel

        hotel Haven Hotel - Poole Poole location
        Show big map »

        Hotel Address:

        161 Banks Road, Poole, United Kingdom, BH137QL

        Get directions
        City Center
        • Poole
          4.7km
        Airports
        • Bus stop
          4.5km
        Restaurants
        • Seaview Restaurant at The Sandbanks (cuisine: Seafood, Vegetarian)
          30 m
        • La Roche Restaurant
          60 m
        Beaches
        • Shell Bay
          630 m
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2009
        • Number of rooms:
          84

        Hotel Awards

        UKHOTEL AWARDSRecommendedPooleHaven Hotel

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in United Kingdom

        Use Badge

        Haven Hotel Location

        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point
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        What's nearby

        Tourist attractions

        • Sandbanks - Milford-on-Sea - 1.4km
        • Studland Nude beach - 3.9km
        • Boat Trips - 4.0km
        • Poole Quay - 4.0km
        • Poole Fest - 4.3km
        • Guild Hall Gallery - 4.4km
        • Study Gallery - 4.5km
        • Towngate Gallery & Art Centre - 4.7km

        Popular areas

        • City Center - 4.6km

        Places of interest

        • Signpost - 3.9km
        • Lord Baden- Powell - 4.1km

        Convention centers

        • The Lighthouse - 4.4km

        Sport related

        • Fishing Trips - 3.9km

        Amusement

        • Quay Amusements - 4.2km
        • Quicksilver - 4.3km
        • Reel Time - 4.4km
        • Gus Gorilla's Playground - 4.4km
        • Mr Kyps - 4.5km
        • RNLI; Stormy Stan - 4.6km
        • Ambassador Snooker Centre - 4.6km

        Museums

        • Life Boat Museum - 3.9km
        • Poole Museum - 4.3km
        • Scaplens Court Museum - 4.3km

        Parks

        • Brownsea Island Nature Reserve - 700 m
        • Baiter - 3.6km
        • Compton Acres - 4.6km

        Arboretum, Green spaces, Zoos

        • Studland beach and Nature Reserve - 800 m

        Theaters

        • Lighthouse - 4.3km

        Local Attractions

        • Compton Acres - 2.9km
          164 Canford Cliffs Road, Poole
        • Eileen Soper's Illustrated World - 4.2km
          The Swan. Old Orchard, Poole
        • The Dolphin Centre - 4.4km
          High Street & Quay, Poole
        • Sandbanks - 3.8km
          PooleEngland
        • Poole Harbour - 4.3km
          PooleEngland

        Near the hotel

        • Shell Bay - 630 m
          Ferry Rd, Studland
        • Studland beach and Nature Reserve - 810 m
          Ferry Road, Studland, Poole

        Restaurants Nearby

        • Seaview Restaurant at The Sandbanks - 30 m

          Address: The Sandbanks
          Phone: 01202 707 377

          Cuisine: Seafood, Vegetarian
          Price Range: GBP 4 - GBP 21

        • La Cafe - 230 m

          Address: 6 Banks Road
          Phone: +44 1202 700464

          74% likes this, based on 14 reviews
          Cuisine: Café
          Price Range: GBP 9 - GBP 19

        • Cafe Shore - 740 m

          Address: 10-14 Banks Road, Sandbanks
          Phone: 01202 707271

          70% likes this, based on 383 reviews
          Cuisine: International
          Price Range: GBP 23 - GBP 45

        • La Roche Restaurant - 60 m

          Address: 161 Banks Road
          Phone: +44 (0)1202 707333

          62% likes this, based on 76 reviews
          Price Range: GBP 24 - GBP 34

        • Shell Bay - 700 m

          Address: Ferry Road
          Phone: 01929450363

          59% likes this, based on 173 reviews
          Price Range: GBP 19 - GBP 25

        Getting there.

        Southampton Airport is in 49.2km

        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2009
        • Number of rooms:
          84

        Hotel Awards

        UKHOTEL AWARDSRecommendedPooleHaven Hotel

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in United Kingdom

        Use Badge

        Haven Hotel Reviews

        Guest reviews are submitted by our customers after their stay at Haven Hotel

        Individual guest reviews

        • Single
          10.0

          The Hotel being right on the beach was a plus for me. Also, the resturant overlooking the sea was another plus, great menu and good service.

          Not just The Haven but most hotels these days, I find it quite annoying at meal times when people are using their mobile phones. I would be happy if there was restricted use at meal times. Also sitting in the bar in the early evening, there was a rep just behind me calling all his clients. I didn't realy want to know what he had to offer, I just wanted to sit quitely and see the view.

        • Older travelers
          7.8

          Location, Location, Location. Staff and restauarnt very good too.

        • Older travelers
          6.2

          The food in the La Roche is very good

          It is tired and needs updating and the rooms are priced to London Hotel levels without the attention to detail that other Hotels provide

        • Single
          9.2

          I liked its position and its style

        • Single
          8.2

          Comfortable room with stunning sea views and balcony overlooking the harbour. Lounges dining rooms and bars very pleasant, and all maximising the views. Plenty of space in the room and good, well equipped bathroom.

          Only slight downside is the noise from the ferry. Not too obtrusive, but rooms with views do have this side also.

        • Couple
          9.6

          The rooms were spacious and modernly equipped, the bar and lounge were well-furnished, the staff were all very friendly, the restaurant was very good and the location is absolutely perfect.

          The reception area could be improved by opening up the reception desk so that it is not two cubby-holes (one of which is around the corner and not visible from the entrance). Very minor point, but I think it would improve the aesthetics and first impressions.

        • Group of friends
          10.0

          The staff were friendly and helpful. Dinner had good menus and plenty of choice. High standard of presentation.

          The cooked breakfasts on the breakfast bar were cold. The bacon was congealed as were the eggs. Coffe and tea were not of a high taste standard. Tea possibly not made with boiling water.

        • Single
          7.4

          Although the hotel staff generally were friendly and effecient the reception staff were not - referring to finish their work on the computer before attending to you for one thing!

        • Older travelers
          7.8

          The layout which allowed you to enjoy the open vistas.

        • Group of friends
          7.0

          The coastal location and views were a great asset meaning that you didn't have to move far to feel relaxed and surrounded by enjoyable scenery

          The welcome into the dining room was curt and table service was patchy. Some aspects of decor on landings and stair carpets were poor.

        • Couple
          6.2

          Good location, very clean, friendly staff

          I would expect more bells and whistles from a 4 star hotel. The room was clean and of good size. That said, the furniture was outdated and finding an old tiny cathodic TV hidden in some sort of grand ma's cupboard is just a no-go for this type of hotel in this price range.Very basic 4* really.

        • Group of friends
          10.0

          perfectly well looked after by the staff

        • Older travelers
          5.8

          Design & location of the public rooms (restaurant, bar)

          No ramps for rolling luggage; Access to bedroom floors poor, particularly on 3rd floor where we stayed; no air conditioning (but we didn't need it because of the weather), no wifi access in public rooms, front desk less than welcoming, no clocks in bedroom, poor water pressure on 3rd floor.

        • Couple
          7.0

          Location.

          Thought the standard/furnishing of the room was a little dated. The main foyer, bar and restaraunt are all wonderfull but the room was slightly disappointing

        • Older travelers
          6.2

          The hotel has the most fantastic location and the room we stayed in was well decorated and very clean. The hotel staff were polite and friendly.

          The hotel swimming pools and spa were closed which was not mentioned on your website. Although staff were friendly and polite they were not very well trained which led to delays in both the restaurant and bar.

        How to reach hotel

        hotel Haven Hotel - Poole Poole location
        Show big map »

        Hotel Address:

        161 Banks Road, Poole, United Kingdom, BH137QL

        Get directions
        City Center
        • Poole
          4.7km
        Airports
        • Bus stop
          4.5km
        Restaurants
        • Seaview Restaurant at The Sandbanks (cuisine: Seafood, Vegetarian)
          30 m
        • La Roche Restaurant
          60 m
        Beaches
        • Shell Bay
          630 m
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2009
        • Number of rooms:
          84

        Hotel Awards

        UKHOTEL AWARDSRecommendedPooleHaven Hotel

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in United Kingdom

        Use Badge

        Hotels nearby