Hard Rock Hotel Cancun

Hard Rock Hotel Cancun

$$$$|View on mapCancun, Mexico|Reservation: +44-160-073-8777|
8.6
Great150 reviews
75 photos
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Rooms and Guests2 Guests, 1 Room
Hard Rock Hotel Cancun
$$$$
Overview

Located about 5 minutes' walk from Playa Ballenas, the fine 5-star Hard Rock Hotel Cancun features a cash machine and a currency exchange, as well as 24-hour reception and late check-out. Boasting relaxing retreat options, Dolphinaris Cancun Recreation Center is a few minutes' drive from the luxurious hotel, which is situated a stroll from West Coast.

Location

The first-class accommodation has a wonderful setting at a distance of 1.5 km from Kukulcan Plaza, while natural sights like Playa Marlin are nearly 25 minutes' walk away. The luxury Hard Rock Hotel is a short way from Playa - Beach and 20 km from Cancun airport. The own beach is located about a 5-minute walk away. Entertainment in the area includes Coco Bongo at a distance of 6 km from Hard Rock Hotel Cancun.

Rooms

Some of the spacious rooms of the fine accommodation face the ocean, and comprise a lounge area and a terrace. They have a spacious interior.

Eat & Drink

Breakfast is served in the restaurant. Food options for dinner are available at the à la carte Ipanema restaurant. The onsite bar has a lounge and is decorated with swim-up chairs. It also welcomes guests with billiards and karaoke. You can try Asian cuisine in a sushi bar which is located very close by.

All visitors are offered a buffet breakfast for a fee. 

Leisure & Business

Leisure options include facials, a health club, and yoga classes along with chargeable facilities like a sauna and a sun deck. The Hard Rock Hotel Cancun has a swimming pool and a health club. This Cancun property is a perfect place to practise lawn tennis, basketball, and golf. You can also relax at a health club available on site.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12 pm
Amenities
Private parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Building
Year renovated:2012
Number of floors:12
Number of rooms:601
Former name
Cancun Palace
Price and Room Availability Calendar
Check availability and prices for your dates now!

Rooms and availability

King Room Sea View
  • Max:
    2 persons
  • Room size:

    40 m²

  • Bed options:
    1 King-size bed
  • Sea view
  • Bathtub
Double Room
  • Room size:

    80 m²

  • Bed options:
    2 Double beds
  • Bathtub
Apartment
  • Room size:

    80 m²

  • Bed options:
    1 King-size bed
  • Bathtub
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Infinity pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view
  • Shallow end
  • Make up services

Room view

  • Sea view
  • Ocean view
  • Lagoon view

Room features

  • Air conditioning
  • Garden furniture
  • Ironing facilities
Show all facilitiesHide facilities

Essential information about Hard Rock Hotel Cancun

💵 Lowest room price 380 £
📏 Distance to centre 11.0 km
🗺️ Location rating 9.0
✈️ Distance to airport 17.8 km
🧳 Nearest airport Cancun, CUN

Location
street view

Address
The address has been copied.
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
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Explore hotel location on the panorama
street view
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurant
Gustino Italian Grill
380 m
Restaurant
Hard Rock Hotel
210 m
Restaurant
Ciao
210 m
Restaurant
The Blue Water Grill
350 m
Restaurant
Nebbiolo Ristorante
370 m
Restaurant
Olio
360 m
Restaurant
Secrets The Vine Cancun
350 m
Restaurant
Porfirio's Cancun
930 m
Restaurant
Harry's
910 m
Restaurant
Sedona Grill
400 m
Restaurant
Puerto Madero
840 m

Reviews of Hard Rock Hotel Cancun

8.6 /10
Great150 reviews
Location9.0
Rooms7.0
Service7.4
Dining8.8
Share your experience with us.Write a Review
  • Very good
    7.2

    The location was lovely, a super close walk to Ballenas Beach. The place had a friendly atmosphere.

    Frank United States, 
  • Great
    8.2

    We had a very good stay for one night.

    Everything was really perfect from the staff to the room, comfy bed and exquisite room. The hotel had a beachfront location and it was just next door to Playa - Beach. Furthermore, the area was gorgeous.

    Francis United States, 
  • Great
    8.2

    The hotel was modern with amicable people in all areas. Good and stunning location - easy walk to everywhere we needed. Stayed in a large and luxurious room with 2 queen beds.

    David United States, 
  • Great
    8.0

    Liked that the hotel was modern and had hospitable staff in all areas. The atmosphere created was friendly! The food was great and the location was amazing. It took 5 minutes to reach Playa Ballenas on foot.

    Rich United States, 
  • Perfect
    9.0

    Everything was excellent, appreciated our relaxing stay. The hotel had a great and stunning location not very far from Ballenas Beach. The property was set in a quiet area. The restaurant was top-notch for dinner, it had excellent dishes. We were offered an excellent service.

    Jenny United States, 
  • Perfect
    9.6

    We stayed at the amazing Hard Rock Hotel for our honeymoon. The ocean view from our upgraded room on the 10th floor was stunning. The staff, especially our personal assistant Rafa, went above and beyond to ensure our stay was perfect. The food at the four restaurants was delicious, and the variety was impressive. We enjoyed the nightly shows and the exclusive pool on the 3rd floor. a fantastic hotel for families and couples looking for fun and luxury.

    Would definitely recommend this hotel!

    Carl United States, 
  • Great
    8.0

    King room was impressive and the food was excellent. Very comfy bed, fairly friendly and affable staff members in all areas.

    Peter United States, 
  • Perfect
    9.0

    Staff was friendly and helpful. Scenery from room was beautiful. Food was good. Easy access from the airport. Rock Royalty service worth it, with personal concierge and private bar/snack bar. Large ground level pool and varied entertainment options. Good pressure in showers. Royalty amenities like aromatherapy pillows and welcome chocolates. Check-in staff was friendly and accommodating.

    Oliver United Kingdom, 
  • Very good
    7.0

    The breakfast was great, they served it at the restaurant. A deluxe double room with a spectacular view of the ocean, I had requested this in advance.

    Luther United States, 
  • Perfect
    9.0

    Property is stunning with hot tub, great pool bars, and exceptional beach. Staff is attentive, offering drinks and food throughout. Entertainment is engaging, with a talented dance team. Buffet has a wide variety of options. Helpful and friendly staff. Unmatched experience compared to other all-inclusive stays.

    Frank United Kingdom, 
  • Very good
    7.0

    The hotel with big size and spotless rooms, in a peaceful area, on the beach in Hector's section. The rooms with high floors and a hot tub, for example. Lots of options, outstanding food.

    Jay United States, 
  • Perfect
    9.0

    Large and luxurious rooms with awesome views, the A/C, amazing pool. Free parking on-site provided. Particularly good and stunning location near Playa - Beach.

    Tom United States, 

FAQ about Hard Rock Hotel Cancun

Which attractions can we visit during our stay at the Hard Rock Hotel Cancun?
Cancun Wax Museum, set within 2.4 km from the Hard Rock Hotel Cancun as well as the modern Mayan Museum of Cancun placed just a 5-minute drive away are well worth visiting. If you want to explore even more landmarks in Cancun, consider checking out Extreme Games Cancun, which is located 1 km away.
What is the closest airport to Hard Rock Hotel Cancun?
Cancun airport is located within a 23-minute drive (25 km) from Hard Rock Hotel Cancun.
Can I leave my car in the hotel parking lot for free?
Yes, at the hotel parking is provided on site for free.
What are the recommended dining options during the stay at the Cancun hotel?
The Cancun hotel features 5 restaurants for on-site dining, including Ciao — an à la carte restaurant with a high 9 rating. If you prefer to dine offsite, don't miss a chance to visit Gustino Italian Grill and Nebbiolo Ristorante, located within just a 5-minute walk.
What is the price of breakfast in the 5-star Hard Rock Hotel Cancun?
A free international breakfast is served in the restaurant of the 5-star Hard Rock Hotel Cancun for free.
What is check-in and check-out time at the 5-star Hard Rock Hotel Cancun?
Guests of the 5-star Hard Rock Hotel Cancun can check in from 15:00 to 23:59 and check out from 12:00.
What are the booking prices at the 5-star Hard Rock Hotel Cancun?
The prices at the 5-star Hard Rock Hotel Cancun start from $353.
What kinds of rooms does this fine hotel offer?
This fine hotel offers such room types as Diamond King Room, Two-Bedroom Suite and Deluxe Family Two-Bedroom Room.
Which facilities are offered in the rooms of the 5-star Hard Rock Hotel Cancun?
All rooms of the 5-star Hard Rock Hotel Cancun feature a mini-fridge-bar as well as a safe box and smoke detectors, some of them boast a sofa.
Is the 5-star Hard Rock Hotel Cancun equipped with amenities for persons with disabilities?
Yes, the 5-star Hard Rock Hotel Cancun provides rooms with facilities for disabled and wheelchair access to improve the experience for the guests with special needs.
Which facilities are provided in the 5-star Hard Rock Hotel Cancun?
The 5-star Hard Rock Hotel Cancun includes such facilities as a cash machine and a currency exchange, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.
What spa facilities are provided at the hotel?
At a spa centre featured at the hotel guests can receive such spa procedures as body treatments, pedicure and manicure. Additionally, a Turkish steam bath, a treatment room and a hot tub are offered on-site.
Is swimming pool available at the 5-star Hard Rock Hotel Cancun?
Yes, the 5-star Hard Rock Hotel Cancun features a swimming pool.
What children services does the Cancun hotel offer?
Such services as babysitting service will be very useful for guests staying at the Cancun hotel with their children.

Best-Rated Hard Rock Hotels around Cancun

Experience a rockstar's luxury stay at Hard Rock. This iconic hotel brand offers exceptional services and amenities to their guests. From their signature Rock Spa to curated music playlists, this hotel brings you an unforgettable stay. With proximity to popular attractions, guests can witness the city's culture while indulging in Hard Rock's gourmet dining options. Hard Rock offers an unparalleled experience for music and luxury enthusiasts alike.

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Rooms and Guests2 Guests, 1 Room