Hard Rock Hotel Cancun

Hard Rock Hotel Cancun

$$$$|View on mapCancun, Mexico|Reservation: +44-160-073-8777|
8.4
Great162 reviews
75 photos
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Rooms and Guests2 Guests, 1 Room
Hard Rock Hotel Cancun
$$$$
Overview

Located about 5 minutes' walk from Playa Ballenas, the fine 5-star Hard Rock Hotel Cancun features a cash machine and a currency exchange, as well as 24-hour reception and late check-out. Boasting relaxing retreat options, Dolphinaris Cancun Recreation Center is a few minutes' drive from the luxurious hotel, which is situated a stroll from West Coast.

Location

The first-class accommodation has a wonderful setting at a distance of 1.5 km from Kukulcan Plaza, while natural sights like Playa Marlin are nearly 25 minutes' walk away. The luxury Hard Rock Hotel is a short way from Playa - Beach and 20 km from Cancun airport. The own beach is located about a 5-minute walk away. Entertainment in the area includes Coco Bongo at a distance of 6 km from Hard Rock Hotel Cancun.

Rooms

Some of the spacious rooms of the fine accommodation face the ocean, and comprise a lounge area and a terrace. They have a spacious interior.

Eat & Drink

Breakfast is served in the restaurant. Food options for dinner are available at the à la carte Ipanema restaurant. The onsite bar has a lounge and is decorated with swim-up chairs. It also welcomes guests with billiards and karaoke. You can try Asian cuisine in a sushi bar which is located very close by.

All visitors are offered a buffet breakfast for a fee. 

Leisure & Business

Leisure options include facials, a health club, and yoga classes along with chargeable facilities like a sauna and a sun deck. The Hard Rock Hotel Cancun has a swimming pool and a health club. This Cancun property is a perfect place to practise lawn tennis, basketball, and golf. You can also relax at a health club available on site.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12 pm
Amenities
Private parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Building
Year renovated:2012
Number of floors:12
Number of rooms:601
Former name
Cancun Palace
Price and Room Availability Calendar
Check availability and prices for your dates now!

Rooms and availability

King Room Sea View
  • Max:
    2 persons
  • Room size:

    40 m²

  • Bed options:
    1 King-size bed
  • Sea view
  • Bathtub
  • Balcony
Double Room
  • Room size:

    40 m²

  • Bed options:
    2 Double beds
  • Bathtub
Triple Room
  • Room size:

    40 m²

  • Bed options:
    1 King-size bed
  • Bathtub
Show 3 more room typesLess

Facilities

Main facilities

Wi-Fi
Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Infinity pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Full body massage
  • Pool with view
  • Shallow end
  • Make up services

Room view

  • Sea view
  • Lake view

Room features

  • Air conditioning
  • Mini-bar
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Dryer

Media

  • Flat-screen TV
Show all facilitiesHide facilities

Essential information about Hard Rock Hotel Cancun

💵 Lowest room price 371 £
📏 Distance to centre 11.0 km
🗺️ Location rating 9.0
✈️ Distance to airport 17.8 km
🧳 Nearest airport Cancun, CUN

Location
street view

Address
The address has been copied.
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
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Explore hotel location on the panorama
street view
Boulevard Kukulcan Km 14.5 Hotel Zone, Cancun, Mexico
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Cancun Golf Club at Pok Ta Pok
230 m
Beach
Playa - Beach
350 m
Restaurant
Gustino Italian Grill
380 m
Restaurant
Hard Rock Hotel
210 m
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210 m
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360 m
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Secrets The Vine Cancun
350 m
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Porfirio's Cancun
930 m
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Harry's
910 m
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Sedona Grill
400 m
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Puerto Madero
840 m

Reviews of Hard Rock Hotel Cancun

8.4 /10
Great162 reviews
Location9.0
Rooms7.0
Service7.4
Dining8.8
Share your experience with us.Write a Review
  • Great
    8.2

    Recommend to everyone. Modern and clean place, super-friendly and outstandingly accommodating staff in all areas. Impressive unit on level 7.

    Robin United Kingdom, 
  • Great
    8.0

    We appreciated its top-notch restaurant.

    The place was clean and lively, had excellent and fairly friendly staff in all areas. Our rooms were impressive and spotless with a hot tub, shower, as example. The location in a quiet area was lovely and stunning.

    Martin United Kingdom, 
  • Very good
    7.2

    The poolside bar was amazing with some fabulous food.

    Reginald United Kingdom, 
  • Very good
    7.6

    The place was clean with best and hospitable staff members. The location was amazing, near the Mexican restaurant. The poolside bar was a delightful surprise.

    Richard United Kingdom, 
  • Great
    8.4

    Units on high floors. Great location for Cancun, really close to all the restaurants, the courts available rather than beach and the beach.

    Deborah United Kingdom, 
  • Very good
    7.0

    The atmosphere of the hotel is friendly. Make sure to get deluxe queen room with tequila, a hot tub, as example. The cost is gbp 1375. Every time we stay in Cancun, like to stay here.

    Gary United Kingdom, 
  • Very good
    7.0

    Pleasant and exceptional staff, everything clean.

    Exquisite and spotless units on high floors.

    Arthur United Kingdom, 
  • Very good
    7.2

    The location was lovely, a super close walk to Ballenas Beach. The place had a friendly atmosphere.

    Frank United States, 
  • Great
    8.2

    We had a very good stay for one night.

    Everything was really perfect from the staff to the room, comfy bed and exquisite room. The hotel had a beachfront location and it was just next door to Playa - Beach. Furthermore, the area was gorgeous.

    Francis United States, 
  • Very good
    7.8

    Exceptional place with fabulously helpful and hard-working staff in all areas, appreciated it. We ate at a wonderful restaurant for breakfast.

    Andrew United Kingdom, 
  • Great
    8.2

    The hotel was modern with amicable people in all areas. Good and stunning location - easy walk to everywhere we needed. Stayed in a large and luxurious room with 2 queen beds.

    David United States, 
  • Very good
    7.4

    The restaurant was lovely for dinner, we ordered delicious dishes. It was impressive and bathrooms were luxury here.

    David United Kingdom, 
  • Great
    8.0

    Liked that the hotel was modern and had hospitable staff in all areas. The atmosphere created was friendly! The food was great and the location was amazing. It took 5 minutes to reach Playa Ballenas on foot.

    Rich United States, 
  • Great
    8.2

    A great selection of goodies for breakfast. Spotless rooms with a hot tub included, lovely views and 2 queen beds. Beachfront location, chilled-out base for discovering Cancun.

    Iain United Kingdom, 
  • Perfect
    9.0

    Got exquisite deluxe king room on level 7 when arrived, liked that. Top-class staff suggested restaurants. The location was perfect and prime, just a pleasant stroll away from H Roof. You could walk to a shopping mall and a market.

    Albert United Kingdom, 

FAQ about Hard Rock Hotel Cancun

Which popular attractions are located near the Hard Rock Hotel Cancun?
During the stay at the Hard Rock Hotel Cancun, you shouldn't miss Cancun's top-rated landmarks, El Rey Archaeological Zone (3.4 km the property) as well as Mayan Museum of Cancun, located 25 minutes' walk away.
What is the closest airport to Hard Rock Hotel Cancun?
Cancun airport is located within a 21-minute drive (20 km) from Hard Rock Hotel Cancun.
Can I leave my car in the hotel parking lot for free?
Yes, the hotel provides parking spaces for free.
What are the recommended dining options during the stay at the Cancun hotel?
Guests of the Cancun hotel can dine just outside the property in a highly rated—9/10 according to reviews—sushi bar Zen offering Asian cuisine.
Can I eat breakfast at the 5-star Hard Rock Hotel Cancun?
Yes, guests can enjoy breakfast, served daily in the restaurant of the 5-star Hard Rock Hotel Cancun.
What is check-in and check-out time at the 5-star Hard Rock Hotel Cancun?
Guests of the 5-star Hard Rock Hotel Cancun can check in from 15:00 to 23:59 and check out from 12:00.
What are the booking prices at the 5-star Hard Rock Hotel Cancun?
The prices at the 5-star Hard Rock Hotel Cancun start from $474.
What payment methods are accepted in this fine hotel?
Payment methods in this fine hotel include:
  • сash
  • American Express
  • Visa
  • Mastercard
What kinds of rooms does the 5-star Hard Rock Hotel Cancun offer?
The 5-star Hard Rock Hotel Cancun offers such room types as Triple Room, Deluxe King Room, and Deluxe Double Room.
Which facilities are offered in the rooms of the 5-star Hard Rock Hotel Cancun?
Most rooms of the 5-star Hard Rock Hotel Cancun include a lounge and a terrace as well as a flat-screen TV with satellite channels.
Which facilities are provided in the hotel?
The hotel includes such facilities as a cash machine and a currency exchange, whereas guests' safety will be ensured with a safe deposit box and 24-hour security.
What spa facilities are provided at the 5-star Hard Rock Hotel Cancun?
At a health club featured at the 5-star Hard Rock Hotel Cancun guests can receive such spa procedures as beauty therapy, body wraps, and pedicure. Additionally, a treatment room and a Jacuzzi are offered on-site.
Do you have a pool at the 5-star Hard Rock Hotel Cancun?
Yes, the 5-star Hard Rock Hotel Cancun features a swimming pool.
What children services does the 5-star Hard Rock Hotel Cancun offer?
Such services as babysitting will be very useful for guests staying at the 5-star Hard Rock Hotel Cancun with their children.

Best-Rated Hard Rock Hotels around Cancun

Experience a rockstar's luxury stay at Hard Rock. This iconic hotel brand offers exceptional services and amenities to their guests. From their signature Rock Spa to curated music playlists, this hotel brings you an unforgettable stay. With proximity to popular attractions, guests can witness the city's culture while indulging in Hard Rock's gourmet dining options. Hard Rock offers an unparalleled experience for music and luxury enthusiasts alike.

Check rooms and rates
Check-in
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Check-out
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Rooms and Guests2 Guests, 1 Room