Grand Velas Riviera Maya

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Velas Riviera Maya

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Indoor swimming pool

Private swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Scuba diving

Horseback riding

Wind surfing

Water skiing

Snorkeling

Boating

Cycling

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

Overview

Elegant accommodations, gourmet culinary tour dining experience, a deluxe spa, personalized butler concierge services, and a cutting edge convention center make Grand Velas Riviera Maya an ideal choice for leisure and business travelers, located just 5 minutes away from downtown Playa del Carmen and 35 minutes from Cancun International Airport.

Guests enjoy private terraces with plunge pools and incredible ocean views, space for in-room massage tables, and interior Jacuzzis.

Number of rooms   490.

Rooms

The resort’s exquisite all-suite accommodations embody luxury living with contemporary Mexican décor and amenities such as oceanfront and jungle terraces with private plunge pools, in-room massage tables, whirlpool bathtubs, 42” plasma screen TVs, wireless Internet access, and 24-hour room service, CD/DVD player, a multi-line phone as well as high-speed wireless internet service and an in-room safe to accommodate a laptop computer.

Additionally, each of our 491 spacious suites offers stunning ocean or lush jungle views, and 1000+ square feet of living space.

Besides there are spacious family-friendly suites with jungle views.

All the suites offer interior Jacuzzis and terraces.

Dining options

15 food and beverage outlets between three all-day restaurants, five gourmet restaurants and bars from guest to enjoy. Also a 24-hour in suite service is also offered.

Services

The deluxe convention center offers more than 91,547 square feet of flexible event space that can be divided into as many as 32 small meeting rooms.

Two large convention areas easily accommodate up to 3000 guests.

The hotel’s team of professional meeting and event planners can help you coordinate a successful event complete with catering services, technical equipment, and group activities.

Leisure

An impressive 78,000 sq ft Spa with 40 Spa Suites and a hydrotherapy area is located in the heart of the property, separate fitness center and a kids club.

SPA Treatments & Services include "Riviera Maya Water Journey" Hydrotherapy circuit.

Popular tourist attractions and activities in Riviera Maya include touring the ancient Mayan ruins of Chichen Itza and Tulum, snorkeling and scuba diving the coral reefs of Cozumel, and swimming with dolphins at local eco parks.

Golf, fishing, boating, shopping, and dancing are also fun activities available in Riviera Maya.

Additional features

The additional services include: special wine and imported liquors, laundry & dry cleaning, beauty parlor, art & ceramic workshop, long distance calls, tours & transportation, shops & boutique, wireless internet service, doctor consultations & diagnosis, travel agency, car rental, baby sitting services, airport-hotel-airport transportation etc.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free public parking is possible on site.

Activities

  • Aqua fitness
  • Water skiing
  • Scuba diving
  • Wind surfing
  • Snorkeling
  • Boating
  • Horseback riding
  • Cycling
  • Aerobics
  • Volleyball

Services

  • Paid beach shuttle
  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Grocery shopping service
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Bed and breakfast
  • In-room breakfast
  • A la carte restaurant
  • Swim-up bar
  • Snack bar
  • Cafe
  • Picnic area/Tables

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • DVDs/Videos for children
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Private swimming pool
  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Beach towels
  • Karaoke
  • Live entertainment
  • Night club
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Free cabanas
  • Sun terrace
  • Garden area
  • Leisure/TV room

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Rainforest view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Living room
  • Separate sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Sofa bed
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Mirror
  • Fan/Extractor
  • In-room jacuzzi
  • Paid mini-bar

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Bathroom telephone

Kitchen facilities

  • Espresso maker

Bedroom

  • Paid bed linen & towels
  • Premium bedding
  • Pillow menu
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Hi-Fi
  • Direct dial telephone
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay at the price of USD 100 per person per night in an extra bed. 
  • All children under the age of 2 may stay for free in a crib. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Grand Velas Riviera Maya Playa del Carmen location
Show big map »

Hotel Address:

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    7.8km
Airports
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    490

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

The resort’s exquisite all-suite accommodations embody luxury living with contemporary Mexican décor and amenities such as oceanfront and jungle terraces with private plunge pools, in-room massage tables, whirlpool bathtubs, 42” plasma screen TVs, wireless Internet access, and 24-hour room service, CD/DVD player, a multi-line phone as well as high-speed wireless internet service and an in-room safe to accommodate a laptop computer.

Additionally, each of our 491 spacious suites offers stunning ocean or lush jungle views, and 1000+ square feet of living space.

Besides there are spacious family-friendly suites with jungle views.

All the suites offer interior Jacuzzis and terraces.

Grand Deluxe Room
Bed type: Twin beds
Check Prices
— Less information+ More information

Grand Deluxe

Room facilities
    Grand Velas Riviera Maya Grand Class Beachfront CabanasGrand Velas Riviera Maya Grand Class Beachfront CabanasGrand Velas Riviera Maya Grand Class Beachfront Cabanas
    Grand Class Beachfront Cabanas
    Bed type: 2 Queen Size beds
    Size: 128m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    This suite offers Caribbean Sea views from its setting on Playa del Carmen Beach. It has a king-size bed, or 2 queen-size beds. A USD 50.00 spa credit per adult per day is included. Applicable for a 50-minute treatment like massages, facials and wraps. Spa Credit is not cumulative, not transferable, not refundable, and does not apply for the hydrotherapy area, the spa boutique, beauty salon or cabanas spa (outdoor areas). Credit is not applicable on Holiday period: from December 20th to January 3rd. Please note this suite is located in the resort's Grand Class area and children must be aged 16 years and older.

    Room facilities
      Grand Velas Riviera Maya Grand Class SuiteGrand Velas Riviera Maya Grand Class SuiteGrand Velas Riviera Maya Grand Class SuiteGrand Velas Riviera Maya Grand Class Suite
      Grand Class Suite
      Bed type: 1 King or 2 Queen beds or Double Bed or 2 Single beds
      Size: 128m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Grand Class Suite

      Room facilities
        Twin Room
        Bed type: 2 Single beds or Double Bed or 1 Single bed
        Check Prices
        • Air conditioning
        — Less information+ More information
        Room facilities
          Triple Room
          Bed type: Triple
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Grand Velas Riviera Maya Grand SuiteGrand Velas Riviera Maya Grand SuiteGrand Velas Riviera Maya Grand Suite
            Grand Suite
            Bed type: Double Bed or 2 Single beds or 2 King Size beds
            Size: 110m2
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Zen Grand Suite Special

            Room facilities
              Grand Velas Riviera Maya Beachfront SuiteGrand Velas Riviera Maya Beachfront SuiteGrand Velas Riviera Maya Beachfront Suite
              Beachfront Suite
              Bed type: 1 King or 2 Queen beds
              Size: 110m2
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Set in the Zen Grand area, this luxurious suite overlooks the hotel's attractive gardens. It has a terrace and either 2 queen-sized beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided.

              Room facilities
                Family Room
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities
                  Grand Velas Riviera Maya Family One-Bedroom SuiteGrand Velas Riviera Maya Family One-Bedroom SuiteGrand Velas Riviera Maya Family One-Bedroom Suite
                  Family One-Bedroom Suite
                  Bed type: 2 King Size beds
                  Size: 118m2
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  This suite features a balcony, sea view and bathrobe.

                  Room facilities
                    Grand Velas Riviera Maya Family Beachfront SuiteGrand Velas Riviera Maya Family Beachfront SuiteGrand Velas Riviera Maya Family Beachfront Suite
                    Family Beachfront Suite
                    Bed type: 1 King or 2 Queen beds
                    Size: 110m2
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information

                    Set in the Zen Grand area, this suite features a terrace offering garden views. It has either 2 queen-size beds or a king-size bed. Please note that this room type is located 1 km from the beach. Free transportation is provided.

                    Room facilities
                      Superior Suite
                      Bed type: Twin beds or Double Bed or Triple
                      Check Prices
                      — Less information+ More information

                      Superior Suite

                      Room facilities
                        Ambassador Twin Room
                        Bed type: 2 Single beds or Double Bed or Twin beds
                        Check Prices
                        • Air conditioning
                        — Less information+ More information

                        Ambassador Pool

                        Room facilities
                          Ambassador Triple Room
                          Bed type: Triple
                          Check Prices
                          — Less information+ More information
                          Room facilities
                            Grand Velas Riviera Maya Ambassador SuiteGrand Velas Riviera Maya Ambassador SuiteGrand Velas Riviera Maya Ambassador Suite
                            Ambassador Suite
                            Bed type: 1 King or 2 Queen beds or King Size bed or Double Bed
                            Size: 118m2
                            Check Prices
                            • Air conditioning
                            • Private bathroom
                            — Less information+ More information

                            Ambassador Suite

                            Room facilities

                              How to reach hotel

                              hotel Grand Velas Riviera Maya Playa del Carmen location
                              Show big map »

                              Hotel Address:

                              Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

                              Get directions
                              City Center
                              • Playa del Carmen
                                7.8km
                              Airports
                              Hotel information
                              • Check-In:
                                from  3 pm
                              • Check-Out:
                                until  12 pm
                              • Number of rooms:
                                490

                              Hotel Awards

                              MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Mexico

                              Use Badge

                              Grand Velas Riviera Maya Location

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                              • Underground stations
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                              • Parks
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                              • Museums
                              • Convention centers
                              • Stadiums
                              • Food and meals
                              • General

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                              Route Planner
                              Enter your starting point
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                              What's nearby

                              What's nearby.

                              The nearby attractions include Terminal Foranea de autobuses ADO in 400m, 28 de Julio Square in 500m, Church of Guadalupe in 1.9km, Playa del Carmen Maritime Terminal in 1.1km.

                              Cancun, Hotel Zone is in 45 minutes, Isla Mujeres in 20 minute ferry ride from Cancun, Playa del Carmen, 5th Avenue in 5 minutes, Chichen Itzá in 3 hours, Aktun Chen in 1 hour, Tulum Ruins, archeological site in 45 minutes, Xel-Ha in 45 minutes etc.

                              Local Attractions

                              • Cenote Chaak Tun - 5.0km
                                Av. Juarez, Playa del Carmen
                              • Cavernas Chaaktun - 5.0km
                                Playa del CarmenMexico
                              • Temazcal Natura - 6.1km
                                Monte de los Cibeles, Playa del Carmen
                              • Whale Shark Tour - 5.0km
                                Playa Del Carmen-Isla Mujeres -Holbox
                              • Sian ka'an Jeep Tour Expedition - 6.1km
                                Monte de los Cibeles, Playa del Carmen

                              Getting there.

                              Situated along 1,640 ft of glorious white sand beach of Mexico stunning Caribbean coast, the new Grand Velas All Suites and Spa Resort Riviera Maya redefines category in luxury at all-inclusive. Lush tropical Yucatan jungle surrounds the resort with captivating appeal. Cancun International Airport is just 35 minutes, while downtown Playa del Carmen is just 5 minutes away.

                              Getting around.

                              The public transportation is available near the hotel.

                              Parking is available onsite for guests travelling by car.

                              Hotel information
                              • Check-In:
                                from  3 pm
                              • Check-Out:
                                until  12 pm
                              • Number of rooms:
                                490

                              Hotel Awards

                              MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in Mexico

                              Use Badge

                              Grand Velas Riviera Maya Reviews

                              Guest reviews are submitted by our customers after their stay at Grand Velas Riviera Maya

                              Average guest rating

                              9.6out of 10
                              Exclusive
                              Based on 28 reviews

                              Rating by category:

                              Service
                              9.6
                              Rooms
                              9.8
                              Value
                              8.9
                              Location
                              9.7

                              Individual guest reviews

                                How to reach hotel

                                hotel Grand Velas Riviera Maya Playa del Carmen location
                                Show big map »

                                Hotel Address:

                                Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

                                Get directions
                                City Center
                                • Playa del Carmen
                                  7.8km
                                Airports
                                Hotel information
                                • Check-In:
                                  from  3 pm
                                • Check-Out:
                                  until  12 pm
                                • Number of rooms:
                                  490

                                Hotel Awards

                                MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenGrand Velas Riviera Maya

                                According to guest reviews, the hotel has been rated as
                                Best Spa Hotels in Mexico

                                Use Badge

                                Hotels nearby