Garden Palace Hotel - Surabaya

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Garden Palace Hotel - Surabaya

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Billiards/Pool tables

 Spa and relaxation

Spa & wellness center

 Breakfast

Continental breakfast

Overview

Garden Palace Hotel is situated in the center of Surabaya near Museum Mpu Tantular, Tugu Pahlawan and Museum Sempoerna.

The charming property is strategically placed close to a railway station. You can see Sharp Bamboo Monument, Grahadi Building and Submarine Monument only 300 meters from the property.

15 minutes' drive from Juanda airport.

Rooms

The property comprises of beautiful Royal Room, Standard Twin Room and Royal Suite appointed with individual climate control, satellite TV, a fireplace, a laptop-size safe and a minibar. They offer en suite bathrooms with a bathtub, slippers and a hairdryer.

Eat

In the morning a full American buffet breakfast is served at the breakfast room. The club restaurant serves fine Japanese meals. Tea can be savored in the poolside bar.

Services

Guests are welcome to use a cloakroom, a beauty salon and a tour desk for general purposes and a business center, conference facilities and a photocopier for business needs.

Relax

The on-site SPA facilities include shiatsu massage and a sauna. The hotel boasts a fitness center with fitness classes and a gym.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private hotel parking is possible on site.

Year renovated   2012.  Number of floors   24.  Number of rooms   330.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Boutiques
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Activities

  • Aqua fitness
  • Aerobics

Services

  • Paid airport shuttle
  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Continental breakfast
  • A la carte restaurant
  • Snack bar
  • Outdoor dining area
  • Cafe

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Printers
  • Fax/Photocopying

Leisure facilities

  • Outdoor swimming pool
  • Night club
  • Billiards/Pool tables
  • Fitness center
  • Spa & wellness center
  • Sauna
  • Shiatsu massage
  • Garden area
  • Leisure/TV room

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Living room
  • Sitting area
  • Balcony
  • Wardrobe
  • Trouser Press
  • In-room desk
  • Dining table

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Slippers
  • Hair dryer on request

Kitchen facilities

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from 1200 hours

Check-Out

  • until 1200 hours

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 
  • There are no cribs provided in a room. 

How to reach hotel

hotel Garden Palace Hotel - Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

Get directions
City Center
  • Surabaya
    500 m
Airports
  • Juanda (SUB)
    11.7km
  • Abdul Rahman Saleh (MLG)
    74.1km
Restaurants
  • Zangrandi Ice Cream (cuisine: Ice Cream)
    190 m
  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
    370 m
Hotel information
  • Check-In:
    from 1200 hours
  • Check-Out:
    until 1200 hours
  • Year renovated:
    2012
  • Number of floors:
    24
  • Number of rooms:
    330

Hotel Awards

IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Indonesia

Use Badge

Rooms and availability

Garden Palace Hotel Standard Twin RoomGarden Palace Hotel Standard Twin RoomGarden Palace Hotel Standard Twin Room
Standard Twin Room
Bed type: Double or Twin beds or Double Bed
Size: 32m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Double or Twin STANDARD

Room facilities
    One-Bedroom Apartment
    Bed type: Double Bed
    Size: 32m2
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information
    Room facilities
      Two-Bedroom Apartment
      Check Prices
      • Air conditioning
      • Bathtub
      — Less information+ More information
      Room facilities
        Family Quadruple Room
        Bed type: Quad
        Check Prices
        • Air conditioning
        • Bathtub
        — Less information+ More information

        FAMILY ROOM FAMILY ROOM-QUAD

        Room facilities
          Garden Palace Hotel Superior RoomGarden Palace Hotel Superior RoomGarden Palace Hotel Superior Room
          Superior Room
          Bed type: Double or Twin beds
          Size: 33m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Double or Twin SUPERIOR

          Room facilities
            Garden Palace Hotel Deluxe RoomGarden Palace Hotel Deluxe RoomGarden Palace Hotel Deluxe RoomGarden Palace Hotel Deluxe Room
            Deluxe Room
            Bed type: Double or Twin beds
            Size: 33m2
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Double or Twin DELUXE

            Room facilities
              Garden Palace Hotel Royal RoomGarden Palace Hotel Royal RoomGarden Palace Hotel Royal Room
              Royal Room
              Bed type: Double or Twin beds or 1 Super-King Size bed
              Size: 32m2
              Check Prices
              • Air conditioning
              • Bathtub
              — Less information+ More information

              Double or Twin ROYAL

              Room facilities
                Garden Palace Hotel Royal SuiteGarden Palace Hotel Royal Suite
                Royal Suite
                Bed type: 1 Super-King Size bed or Double Bed
                Size: 64m2
                Check Prices
                • Air conditioning
                • Bathtub
                — Less information+ More information

                Royal Club Suite

                Room facilities

                  How to reach hotel

                  hotel Garden Palace Hotel - Surabaya Surabaya location
                  Show big map »

                  Hotel Address:

                  Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

                  Get directions
                  City Center
                  • Surabaya
                    500 m
                  Airports
                  • Juanda (SUB)
                    11.7km
                  • Abdul Rahman Saleh (MLG)
                    74.1km
                  Restaurants
                  • Zangrandi Ice Cream (cuisine: Ice Cream)
                    190 m
                  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
                    370 m
                  Hotel information
                  • Check-In:
                    from 1200 hours
                  • Check-Out:
                    until 1200 hours
                  • Year renovated:
                    2012
                  • Number of floors:
                    24
                  • Number of rooms:
                    330

                  Hotel Awards

                  IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Indonesia

                  Use Badge

                  Garden Palace Hotel Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point
                  (at least street address and city)
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                  What's nearby

                  Popular areas

                  • City Center - 400 m

                  Local Attractions

                  • Taman Bungkul - 2.2km
                    Jalan Raya Darmo, Surabaya
                  • Gereja Perawan Maria Tak Berdosa - 2.4km
                    Jalan Kebon Rojo, Surabaya
                  • Jembatan Merah - 3.1km
                    Standplaat Jembatan Merah, Surabaya
                  • Museum Mpu Tantular - 2.2km
                    Jalan Raya Darmo, Surabaya
                  • Museum Sempoerna - 3.2km
                    Taman Sampoerna 6, Surabaya

                  Near the hotel

                  • Balai Pemuda - 130 m
                    Jalan Pemuda 15, Surabaya
                  • Taman Hiburan Rakyat - 700 m
                    Tambaksari, Surabaya
                  • Grahadi Building - 230 m
                    Jalan Gubernur Suryo, Surabaya

                  Restaurants Nearby

                  • Zangrandi Ice Cream - 190 m

                    Address: Jl. Yos Sudarso No. 15, Genteng

                    76% likes this, based on 71 reviews
                    Cuisine: Ice Cream

                  • Warung Sate Kelapa Ondomohen - 440 m

                    Address: Jalan Walikota Mustajab 36

                    53% likes this, based on 28 reviews
                    Cuisine: Indonesian

                  • Ayam Bakar Primarasa - 650 m

                    Address: Jl. Kusuma Bangsa No. 3A
                    Phone: 031-531 3000, 534 0387

                    63% likes this, based on 38 reviews

                  • Pecel Ponorogo Bu Yatin - 370 m

                    Address: Jalan Ketabang Kali

                    81% likes this, based on 8 reviews
                    Cuisine: Indonesian

                  • warung ilegal - 420 m

                    Address: siwalankerto

                    75% likes this, based on 15 reviews
                    Cuisine: Indonesian
                    Price Range: GBP 4 - GBP 7

                  Hotel information
                  • Check-In:
                    from 1200 hours
                  • Check-Out:
                    until 1200 hours
                  • Year renovated:
                    2012
                  • Number of floors:
                    24
                  • Number of rooms:
                    330

                  Hotel Awards

                  IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Indonesia

                  Use Badge

                  Garden Palace Hotel Reviews

                  Guest reviews are submitted by our customers after their stay at Garden Palace Hotel

                  Average guest rating

                  7.8out of 10
                  Excellent
                  Based on 23 reviews

                  Rating by category:

                  Service
                  9.0
                  Value
                  10.0
                  Dining
                  8.0

                  Individual guest reviews

                  • Single
                    5.8

                    good location - near shopping malls which can supply you with everything

                    dirty, bad smell, rooms desperately need renovation

                  • Single
                    6.2

                    The excellent service standard at the reception/check-out counter and the good spread of thematic buffet dinner are worth mentioning.

                    There is no safe deposit box in the room. The TV set is not the flat screen LCD type as illustrated.

                  • Group of friends
                    3.8

                    I got sick because of the dirty condition(walls) of the buffet corner.

                    old condition

                  • Single
                    7.4

                    Clean room.

                    Wifi is very slow. Always on & off. Can't even send emails. Not good to stay here for business people who always need internet connection.

                  • Group of friends
                    10.0

                    Breakfast free wi fi staff passions

                  • Family with children
                    8.8

                    Friendly staff

                    To be able to speak more english, especially around trying to order room service.

                  • Older travelers
                    9.2

                    We stayed at this hotel as a stop over on our way to Yogjakarta because it was very close to the train station about 20 minutes walk. The hotel staff were very helpful and check in/out was easy. The room was a large room but slightly dated, in saying that it was very good value for money and I would definitely stay there again should I be in Surabaya.

                    There was nothing to really dislike.

                  • Family with children
                    6.2

                    The double bed is excellent in size.

                    Front desk staffs are quite difficult to communicate with.

                  • Single
                    6.6

                    Good and clean

                    When i was there , they were doing some maintenence in hotel. and it started at 8 am in the morning. i could hear all noise from other side of wall. If i wanted to sleep, i would not have for sure.

                  • Group of friends
                    9.6

                    A reasonable price 4 star hotel, very clean, staff super friendly and communicate with fluently english, definitely will stay at here again. VERY GOOD LOCATION in the city.

                    1.Safe deposit box upon request,not built in. 2.Bathroom dustbin is those plastic cheap dustbin, totally unmatch with the hotel. 3.Renovation in progress, they start renovate in the morning, but the noise is low anyway, doesnt bother me at all. 4.breakfast not that tasty, the cooked food not really "fresh",it taste like prepared at 3am.

                  • Family with children
                    7.4

                    The hotel located close to the center of the city and plaza surabaya.

                  • Group of friends
                    10.0

                    I am really liked this place, it's great place with great stuff, 100% I will book again for my next visit.

                  • Group of friends
                    7.8

                    Yang paling utama stafnya sangat ramah dan yang kedua fasilitas oke,

                  • Older travelers
                    7.4

                    Good breakfast. Internet efficient. Comfortable. Easy access to shops ,business centres

                    Romm floor is linoleum. Looks a bit cheap. Bathroom small

                  • Single
                    7.8

                    Efficient and friendly staff in all departments Complimentary internet Good breakfast buffet with many choices

                  How to reach hotel

                  hotel Garden Palace Hotel - Surabaya Surabaya location
                  Show big map »

                  Hotel Address:

                  Jalan Yos Sudarso No.11, Surabaya, Indonesia, 60271

                  Get directions
                  City Center
                  • Surabaya
                    500 m
                  Airports
                  • Juanda (SUB)
                    11.7km
                  • Abdul Rahman Saleh (MLG)
                    74.1km
                  Restaurants
                  • Zangrandi Ice Cream (cuisine: Ice Cream)
                    190 m
                  • Pecel Ponorogo Bu Yatin (cuisine: Indonesian)
                    370 m
                  Hotel information
                  • Check-In:
                    from 1200 hours
                  • Check-Out:
                    until 1200 hours
                  • Year renovated:
                    2012
                  • Number of floors:
                    24
                  • Number of rooms:
                    330

                  Hotel Awards

                  IndonesianHOTEL AWARDSHighly RecommendedSurabayaGarden Palace Hotel

                  According to guest reviews, the hotel has been rated as
                  Best Luxury Hotels in Indonesia

                  Use Badge

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