Bluebay Grand Esmeralda Hotel - Playa del Carmen

Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Bluebay Grand Esmeralda Hotel - Playa del Carmen

 Internet

Wi-Fi in rooms

Free Wi-Fi

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Archery

Scuba diving

Wind surfing

Boating

Kayaking

Billiards/Pool tables

Table tennis

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

 Breakfast

Continental breakfast

Overview

Bluebay Grand Esmeralda is a 5-star contemporary property, set on the beach front.

A 20-minute ride from Nuestra Senora del Carmen Catholic Church, 5th Avenue and Church of Guadalupe.

Bluebay Grand Esmeralda overlooks mangroves and parks and provides quick access to a white beach.

Due to the hotel's prime location, it will only take you a 25-minute drive to get to Cozumel airport.

Rooms

The property comprises 980 elegant rooms appointed with a private balcony, a patio, a laptop-size safe, Wi-Fi and individual climate control. They are fitted with complimentary toiletries, a hairdryer and a Jacuzzi in the en-suite bathrooms.

Eat

In the morning a hot hot buffet breakfast is served. At the gastronomic restaurant guests can enjoy international cuisine. The friendly café bar features karaoke and a terrace.

Services

Guests are welcome to use a garage, a barber shop and a beauty salon for general purposes and a photocopier, conference facilities and a business center for business needs.

Relax

A solarium, a sauna and a thermal pool are offered for relaxation. The hotel’s fitness center has yoga classes, bicycles and an aerobics studio.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private hotel parking is possible on site.

Year renovated   2007.  Number of rooms   984.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Activities

  • Kayaking
  • Aqua fitness
  • Scuba diving
  • Wind surfing
  • Boating
  • Archery
  • Aerobics
  • Table tennis
  • Handball
  • Volleyball
  • Tennis

Services

  • Paid airport shuttle
  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Continental breakfast
  • Breakfast room
  • Restaurant with air conditioning
  • A la carte restaurant
  • Poolside snack bar
  • Pub
  • Cafe
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services
  • Playground
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beachfront
  • Beach umbrellas
  • Animation
  • Karaoke
  • Live entertainment
  • Night club
  • Tennis court
  • Billiards/Pool tables
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Garden area
  • Theater

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Dining room
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities

Bathroom

  • Bathroom
  • Bathtub
  • Steam shower
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 1 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    10.3km
Airports
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2007
  • Number of rooms:
    984

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Mexico

Use Badge

Rooms and availability

Premier Double Room
Bed type: Double Bed
Check Prices
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Room facilities
    Bluebay Grand Esmeralda Double RoomBluebay Grand Esmeralda Double RoomBluebay Grand Esmeralda Double Room
    Double Room
    Bed type: Double Bed or Double or Twin beds or 1 Double and 1 Single bed
    Size: 35m2
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Deluxe Garden View Special

    Room facilities
      Bluebay Grand Esmeralda Special Triple RoomBluebay Grand Esmeralda Special Triple RoomBluebay Grand Esmeralda Special Triple Room
      Special Triple Room
      Bed type: Triple
      Size: 35m2
      Check Prices
      • Air conditioning
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      Room facilities
        Suite
        Bed type: King Size bed
        Check Prices
        — Less information+ More information
        Room facilities
          Superior Room
          Bed type: Double Bed
          Check Prices
          — Less information+ More information
          Room facilities
            Bluebay Grand Esmeralda Deluxe Double RoomBluebay Grand Esmeralda Deluxe Double RoomBluebay Grand Esmeralda Deluxe Double RoomBluebay Grand Esmeralda Deluxe Double Room
            Deluxe Double Room
            Bed type: Double Bed or 1 King or 1 Double bed or 2 Single beds
            Size: 35m2
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information
            Room facilities
              Bluebay Grand Esmeralda Deluxe Triple RoomBluebay Grand Esmeralda Deluxe Triple RoomBluebay Grand Esmeralda Deluxe Triple RoomBluebay Grand Esmeralda Deluxe Triple Room
              Deluxe Triple Room
              Bed type: Triple
              Size: 35m2
              Check Prices
              • Air conditioning
              — Less information+ More information
              Room facilities

                How to reach hotel

                hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  10.3km
                Airports
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of rooms:
                  984

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Mexico

                Use Badge

                Bluebay Grand Esmeralda Location

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                Local Attractions

                • Cenote Chaak Tun - 7.1km
                  Av. Juarez, Playa del Carmen
                • Cavernas Chaaktun - 7.1km
                  Playa del CarmenMexico
                • Sian ka'an Jeep Tour Expedition - 8.3km
                  Monte de los Cibeles, Playa del Carmen
                • Whale Shark Tour - 7.1km
                  Playa Del Carmen-Isla Mujeres -Holbox
                • Casa Cenote - 8.3km
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of rooms:
                  984

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Mexico

                Use Badge

                Bluebay Grand Esmeralda Reviews

                Guest reviews are submitted by our customers after their stay at Bluebay Grand Esmeralda

                Individual guest reviews

                • Older travelers
                  9.2

                  Service & staff were very efficient cordial & welcoming. Especially Mr Rubio.

                  The beach & actually the fact that when we arrived at the hotel they had NO record of our having booked through your agency!

                • Older travelers
                  9.6

                  The Beach is very poor and the Beach upkeep is very poor.

                • Couple
                  8.8

                  Very nice hotel. I never eat that good in an all inclusive resort. The food in the seafood restaurant was excellent. I spent the new year eve there it was amazing, we had a four course dinner with a show and than another show and than a dancing party on the beach with fire works. I never saw the buffets closed, you can eat and drink at any time you want.

                  The resort is very big, you have to walk a lot or wait for the cars to take you. I was there on Dec 31 and Jan 1st, the weather was a little bit windy speacialy on the beach, it was still nice to stay on the beach but not to swim.

                • Couple
                  8.8

                  The service was really really good kind and caring staff, the hotel is very beautiful and calm, good food, quiet and beautiful beach especially in the part of the VIP. The hotel's facilities are good. Overall a quiet vacation luxurious dream

                  The hotel is very large, beautiful and fun to walk the trails, but sometimes it's a bit disturbing especially when you need a little something like an Internet connection for a moment, I would recommend the hotel to increase the frequency of the golf car transport and install WI-FI in the rooms for the convenience of guests. Beyond that I did not like the experience of salespeople I sell hotel vacation packages. The way this was done was not reliable. the food in the extra 5 specific resturants us less good then the buffet

                • Group of friends
                  7.0

                  The resort was fairly nice and affordably priced.

                  The food was mediocre and sometimes plain bad. The drinks were not good. Apparently there's a gold VIP wristband you can buy that gets you better drinks, but I wasn't aware of that prior to arrival. The customer service was ok and they often forgot things. Booking dinner reservations was annoying as you couldn't do it until the day prior and they fill up quickly.

                How to reach hotel

                hotel Bluebay Grand Esmeralda Hotel - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Carretera Federal Chetumal-Puerto Juarez, Km300, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  10.3km
                Airports
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of rooms:
                  984

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenBluebay Grand Esmeralda

                According to guest reviews, the hotel has been rated as
                Best Luxury Hotels in Mexico

                Use Badge

                Hotels nearby