Black Swan Hotel - Helmsley

Market Place Helmsley , Helmsley, United Kingdom  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Black Swan Hotel - Helmsley

 Free Wi-Fi

Free Wi-Fi in rooms

 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

Overview

The excellent Black Swan offers 45 quiet guest rooms as well as a safe deposit box, a luggage storage and free parking.

This hotel is located in a market area and 17.0km from Flamingo Land Theme Park, Dalby Forest and Creepy Crawlies Adventure Playsite. Just 10 minutes from the center of Helmsley.

A short drive from Durham Tees Valley airport.

Rooms

Some hotel rooms come with wonderful views over the garden. All rooms have carpet floor and classical furniture.

Eat

The seasonal restaurant provides fine meals. Coffee can be savored in the café bar.

A continental breakfast is served at the price of GBP 15 per person per night.  The hotel offers a full english breakfast at the price of GBP 15 per person per night.  You can start your day with a buffet breakfast, which costs GBP 15 per person per night. 

Services

Black Swan offers business facilities, such as a fax, a meeting room and internet access and provides housekeeping, turndown service and ironing service.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public hotel parking is possible on site.

Number of rooms   45.

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Facilities

General

  • Free Wi-Fi
  • Free parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Safe deposit box
  • Service dogs allowed
  • Coffee shop
  • Luggage storage
  • No elevators

Services

  • 24-hour room service
  • Bell staff/Porter
  • Dry cleaning
  • Laundry
  • Wedding services
  • Newspaper service

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge

Meeting facilities

  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Garden area

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Bedroom

  • Hypo-allergenic bedding

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 4 may stay free of charge when using existing bedding. 
  • All children under the age of 4 may stay for free in an extra bed. 
  • All children under the age of 15 may stay at the price of GBP 25 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 2. 
  • Maximum capacity of cribs in a room is 1. 

How to reach hotel

hotel Black Swan Hotel - Helmsley Helmsley location
Show big map »

Hotel Address:

Market Place Helmsley , Helmsley, United Kingdom

Get directions
City Center
  • Helmsley
    100 m
Airports
Restaurants
  • black swan (cuisine: Contemporary, European)
    20 m
  • Feathers Hotel (cuisine: English)
    60 m
Parks
  • Helmsley Walled Garden
    260 m
  • Helmsley Castle and Garden
    390 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    45

Hotel Awards

UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Black Swan Double Room HBBlack Swan Double Room HBBlack Swan Double Room HBBlack Swan Double Room HB
Double Room HB
Bed type: Double Bed
Size: 24m2
Check Prices
  • Shower
— Less information+ More information

These rooms are mainly located in the garden wing of the hotel. Many have wonderful views of the hotel's walled gardens, and all feature an en suite bathroom with a bath, shower, and free Molton Brown toiletries. Freeview TV and tea and coffee making facilities are also provided.

Room facilities
    Black Swan Twin HBBlack Swan Twin HBBlack Swan Twin HBBlack Swan Twin HB
    Twin HB
    Bed type: 2 Single beds
    Size: 24m2
    Check Prices
    • Shower
    — Less information+ More information

    These rooms are mainly located in the garden wing of the hotel. Many have wonderful views of the hotel's walled gardens, and all feature an en suite bathroom with a bath, shower, and free Molton Brown toiletries. Freeview TV and tea and coffee making facilities are also provided.

    Room facilities
      Black Swan Classic Double RoomBlack Swan Classic Double RoomBlack Swan Classic Double RoomBlack Swan Classic Double Room
      Classic Double Room
      Bed type: Double Bed
      Size: 24m2
      Check Prices
      • Shower
      — Less information+ More information

      These rooms are mainly located in the garden wing of the hotel. Many have wonderful views of the hotel's walled gardens, and all feature an en suite bathroom with a bath, shower, and free Molton Brown toiletries. Freeview TV and tea and coffee making facilities are also provided.

      Room facilities
        Black Swan Superior Double RoomBlack Swan Superior Double RoomBlack Swan Superior Double RoomBlack Swan Superior Double Room
        Superior Double Room
        Bed type: King Size bed
        Size: 42m2
        Check Prices
        • Shower
        — Less information+ More information

        This double room has a iPod dock, sofa and electric kettle. A spacious room, it looks onto the quiet lane at the side of the hotel in the garden wing. These rooms have been recently refurbished and feature an en suite bathroom.

        Room facilities
          Black Swan Feature Double RoomBlack Swan Feature Double RoomBlack Swan Feature Double RoomBlack Swan Feature Double Room
          Feature Double Room
          Bed type: King Size bed
          Size: 30m2
          Check Prices
          • Shower
          — Less information+ More information

          This double room features a seating area and electric kettle

          Room facilities
            Black Swan Junior SuiteBlack Swan Junior SuiteBlack Swan Junior SuiteBlack Swan Junior Suite
            Junior Suite
            Bed type: King Size bed
            Size: 32m2
            Check Prices
            • Shower
            — Less information+ More information

            This double room has a electric kettle and seating area

            Room facilities
              Black Swan Double R or OBlack Swan Double R or OBlack Swan Double R or OBlack Swan Double R or O
              Double R or O
              Bed type: Double Bed
              Size: 24m2
              Check Prices
              • Shower
              — Less information+ More information

              Luxurious, spacious room with full colour television and tea and coffee-making facilities. Very quiet room, with good access to the car park.

              Room facilities
                Black Swan Twin R or OBlack Swan Twin R or OBlack Swan Twin R or OBlack Swan Twin R or O
                Twin R or O
                Bed type: 2 Single beds
                Size: 24m2
                Check Prices
                • Shower
                — Less information+ More information

                Luxurious, spacious room with full colour television and tea and coffee making facilities. Very quiet room, with good access to the car park.

                Room facilities
                  Black Swan Twin RoomBlack Swan Twin RoomBlack Swan Twin RoomBlack Swan Twin Room
                  Twin Room
                  Bed type: 2 Single beds
                  Size: 24m2
                  Check Prices
                  • Shower
                  — Less information+ More information

                  These rooms are mainly located in the garden wing of the hotel. Many have wonderful views of the hotel's walled gardens, and all feature an en suite bathroom with a bath, shower, and free Molton Brown toiletries. Freeview TV and tea and coffee making facilities are also provided.

                  Room facilities

                    How to reach hotel

                    hotel Black Swan Hotel - Helmsley Helmsley location
                    Show big map »

                    Hotel Address:

                    Market Place Helmsley , Helmsley, United Kingdom

                    Get directions
                    City Center
                    • Helmsley
                      100 m
                    Airports
                    Restaurants
                    • black swan (cuisine: Contemporary, European)
                      20 m
                    • Feathers Hotel (cuisine: English)
                      60 m
                    Parks
                    • Helmsley Walled Garden
                      260 m
                    • Helmsley Castle and Garden
                      390 m
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Number of rooms:
                      45

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

                    According to guest reviews, the hotel has been rated as
                    Best 3 Star Hotels in United Kingdom

                    Use Badge

                    Black Swan Location

                    Legend
                    • Current hotel
                    • Hotels nearby
                    • Airports
                    • Underground stations
                    • Train stations
                    • Parks
                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

                    Click the hotel to go to the main hotel page.

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                    What's nearby

                    Tourist attractions

                    • W Sissons - 100 m

                    Popular areas

                    • City Center - 100 m

                    Local Attractions

                    • Nunnington Hall - 7.3km
                      Nunnington, York
                    • Yorkshire Lavender - 14.2km
                      Terrington, York
                    • Sutton Park - 19.3km
                      Sutton on the Forest, York
                    • Crypt of Lastingham Church - 13.4km
                      LastinghamEngland
                    • Castle Howard - 17.2km
                      York Y060 7DAEngland

                    Near the hotel

                    • Helmsley Walled Garden - 260 m
                      Cleveland Way, Helmsley
                    • Duncombe Park - 1.2km
                      Estate Office, Helmsley
                    • Helmsley Castle and Garden - 390 m
                      Helmsley YO62 5ABEngland

                    Restaurants Nearby

                    • black swan - 20 m

                      69% likes this, based on 113 reviews
                      Cuisine: Contemporary, European
                      Price Range: GBP 1 - GBP 34

                    • The Old Police Station Cafe - 50 m

                      Address: 17 Market Place

                      Cuisine: British

                    • Scotts of Helmsley - 100 m

                      Address: 6 Bridge Street
                      Phone: 01439772465

                      84% likes this, based on 117 reviews
                      Cuisine: Seafood, Fish & Chips
                      Price Range: GBP 4 - GBP 16

                    • Feathers Hotel - 60 m

                      Address: Market Place
                      Phone: + 44 (0)1439 770275

                      75% likes this, based on 115 reviews
                      Cuisine: English

                    • Helmsley Spice - 70 m

                      Address: 1 Bridge Street
                      Phone: 01439771777

                      77% likes this, based on 78 reviews
                      Cuisine: Indian
                      Price Range: GBP 1 - GBP 9

                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Number of rooms:
                      45

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

                    According to guest reviews, the hotel has been rated as
                    Best 3 Star Hotels in United Kingdom

                    Use Badge

                    Black Swan Reviews

                    Guest reviews are submitted by our customers after their stay at Black Swan

                    Individual guest reviews

                    • Older travelers
                      10.0

                      diner was not up to a very standard . we will go again but not for diner

                    • Couple
                      5.8

                      The hotel is set in a lovely position in the town, with a very pleasant reception area with good tea room adjoining. We enjoyed a 3 course evening meal in the restaurant which was fantastic and the restaurant staff were very attentive. Nice garden area and good breakfast.

                      The room we were given was very dated, it was small and the bed was uncomfortable. We stayed on a Sunday evening and the hotel was reasonably quiet, however, we were given a room miles from reception and upon departure I noticed rooms of the same size on the same corridor were a lot nicer with flat screen televisions! I couldnt help but think we had been given a basic room as a result of booking an 'offer' online...maybe i'm wrong?

                    • Older travelers
                      8.2

                      The friendly, competent and helpful staff- good to see Jean is still there!

                      The time between courses at dinner was slightly overlong.

                    • Group of friends
                      7.8

                      Relaxing and cosy. Beautiful curtains and armchairs. Very clean bedrooms with lots of lamps to make the room welcoming. Soft duvets. Wonderful restaurant with helpful staff and very tasty food.

                      They did allow pets and not everyone likes the idea of pets being in the bedrooms. We heard a dog barking along the corridor from us.

                    • Older travelers
                      8.8

                      Restaurant

                      Getting woken up at 09.00 by maid service knocking at door

                    • Single
                      7.8

                      the friendliness of the staff and the restful atmosphere

                      on one day my breakfast tray was still on the floor outside my room at teatime

                    • Older travelers
                      8.4

                      Nice garden pleasant room comfortable bed friendly staff.

                      Did not like, and all other residents we spoke to, agreed with us, the long wait in the dining room in the evening. It was always at least 2 hrs. Sometimes longer.

                    • Single
                      8.2

                      I really liked the room I was given. It was very clean and tidy. It had easy access to the back car park and the hotel garden. It was lovely watching a decent size flat screen tv with excellent reception. There was planty of choice on the breakfast menu. Staff were friendly.

                      The only negative was the long trek through the hotel down several sets of stairs to reach the main part of the hotel for breakfast. During the day I tended to use the back door and walk down the side lane which was easier.

                    • Older travelers
                      9.4

                      We had booked dinner bed and breakfast for the weekend of 2nd July 2011. After reading some reviews on the internet I was rather worried at what we would find. I can only give my review and say I would highly recommend this hotel. The staff were very friendly the place was very clean and the food in the restaurant in the evening was the best we have ever eaten. We have been on cruises and eaten at some posh places but none can compare to the meal we had on Saturday night. My husband asked for chips as an extra and the waitress said they do not do chips but would ask the chef. We told her we would be happy with new potatoes. When the meal came we were presented with the best chips in the world. How wonderful was that. How I wish we could go back again as every thing was spot on even down to the maid coming into the room and turning down the bed for the night and tidying up for us. So a big thankyou to all concerned for making our stay one to remember. Jenny

                    • Older travelers
                      7.0

                      The food was truly excellent, each dish a work of art, and delicious.

                    • Single
                      7.0

                      Hotel was lovely staff helpful, however dinner menu confusing and over priced, had we been made aware of the room service menu this would have been preferable.

                    • Older travelers
                      9.6

                      Bedrooms were of the highest quality and very comfortable. Parking was very convenient. Breakfast was very good but modest in size!

                      Trek to the bedroom

                    • Older travelers
                      9.2

                      The room was a little jaded,but very comfortable,the staff were great,but the bestof all was the food,superb local produce,cooked with imagination,every bite was an experience,brilliant.

                      Nothing to dislike at all

                    • Couple
                      7.0

                      The room and the location being so close to the countryside.

                      I thought that the evening meal was brilliantly presented.We paid for bed,breakfast and dinner.What I really resented was being charged £3.50 for about eight new potatoes and £3.50 for a minute dish of vegetables on top of what we had paid.To then also try and charge £4,50 for a cup of coffee ,after dinner, to me was outrageous.If it is an inclusive deal you expect it to be included.Nice hotel but I am left with the thought our business was obtained somewhat dishonestly.

                    • Older travelers
                      7.8

                      Comfortable room with excellent quality bedding

                      Quite pricey for what is essentially an average hotel room. We stayed half board, the waiting staff in the bar/restaurant provided a top quality experience but the food proved to be more style than substance. Beautifully presented but tiny portions - the veg stated on the menu was either that small it was practically invisable or made into a puree and used to decorate the plate.

                    How to reach hotel

                    hotel Black Swan Hotel - Helmsley Helmsley location
                    Show big map »

                    Hotel Address:

                    Market Place Helmsley , Helmsley, United Kingdom

                    Get directions
                    City Center
                    • Helmsley
                      100 m
                    Airports
                    Restaurants
                    • black swan (cuisine: Contemporary, European)
                      20 m
                    • Feathers Hotel (cuisine: English)
                      60 m
                    Parks
                    • Helmsley Walled Garden
                      260 m
                    • Helmsley Castle and Garden
                      390 m
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  11 am
                    • Number of rooms:
                      45

                    Hotel Awards

                    UKHOTEL AWARDSRecommendedHelmsleyBlack Swan

                    According to guest reviews, the hotel has been rated as
                    Best 3 Star Hotels in United Kingdom

                    Use Badge

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