Best Western Roker Hotel - Sunderland

Roker Terrace, Sunderland, United Kingdom, SR6 9ND  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Roker Hotel - Sunderland

 Paid Wi-Fi
 Free parking
 24-Hour

24-hour reception

 Fitness/Gym

Exercise gym

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

Overview

The 3-star Best Western Roker Hotel enjoys enviable setting overlooking North Sea Coast and the North Sea. Built in 1842, the classic hotel was renovated in 2011.

This hotel is located in a beach area and 1.8km from Sunderland Museum & Winter Gardens, Monkwearmouth Station Museum and Marsden Beach. 15 minutes' drive from Durham.

The hotel boasts close proximity to restaurants and bars.

25km to Newcastle airport.

Rooms

All 40 modern guestrooms feature a writing desk, multi-channel TV, air conditioning, direct dial phone and Wi-Fi. All of the rooms have a beautiful view over the sea. They provide bathrooms with a shower, a hairdryer and a bathtub.

Eat

The fantastic restaurant serves fine Thai dishes. The traditional bar serves a selection of tea.

Services

Guests will appreciate a lift, free parking and a designated smoking area as well as find conference facilities, internet access and a photocopier useful for work.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free private hotel parking is possible on site.

Year renovated   2011.  Number of rooms   43.

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Facilities

General

  • Paid Wi-Fi
  • Indoor parking
  • Free parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • No wheelchair access
  • Elevator

Services

  • Room service
  • Dry cleaning
  • Laundry
  • Wedding services
  • Newspaper service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • A la carte restaurant
  • Snack bar

Meeting facilities

  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Game room

Leisure facilities

  • Beachfront
  • Exercise gym
  • Garden area

Room view

  • Sea view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Separate sitting area
  • Terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Room toiletries
  • Hair dryer
  • No disability-friendly bathroom

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Data ports
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 16 may stay at the price of GBP 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
  • Maximum capacity of cribs in a room is 2. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Roker Hotel - Sunderland Sunderland location
Show big map »

Hotel Address:

Roker Terrace, Sunderland, United Kingdom, SR6 9ND

Get directions
City Center
  • Sunderland
    2.4km
Airports
  • Bus stop
    11.0km
Restaurants
  • Tavistock Thai China (cuisine: Thai, Asian fusion, Chinese)
    20 m
  • R Bar (cuisine: British)
    180 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2011
  • Number of rooms:
    43

Hotel Awards

UKHOTEL AWARDSRecommendedSunderlandBest Western Roker Hotel

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western Roker Hotel Standard Double RoomBest Western Roker Hotel Standard Double RoomBest Western Roker Hotel Standard Double Room
Standard Double Room
Bed type: Double Bed
Check Prices
  • Shower
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Room facilities
    Best Western Roker Hotel Executive Double RoomBest Western Roker Hotel Executive Double RoomBest Western Roker Hotel Executive Double RoomBest Western Roker Hotel Executive Double Room
    Executive Double Room
    Bed type: Double Bed
    Check Prices
    • Shower
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Best Western Roker Hotel - Sunderland Sunderland location
      Show big map »

      Hotel Address:

      Roker Terrace, Sunderland, United Kingdom, SR6 9ND

      Get directions
      City Center
      • Sunderland
        2.4km
      Airports
      • Bus stop
        11.0km
      Restaurants
      • Tavistock Thai China (cuisine: Thai, Asian fusion, Chinese)
        20 m
      • R Bar (cuisine: British)
        180 m
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2011
      • Number of rooms:
        43

      Hotel Awards

      UKHOTEL AWARDSRecommendedSunderlandBest Western Roker Hotel

      According to guest reviews, the hotel has been rated as
      Best 3 Star Hotels in United Kingdom

      Use Badge

      Best Western Roker Hotel Location

      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

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      What's nearby

      Popular areas

      • City Center - 2.3km

      Places of interest

      • St Peters Church - 1.3km
      • Sunderland Catholic Club Ltd - 2.3km

      Amusement

      • Fulwell Amusements - 900 m
      • Seldons Leisure World - 1.2km
      • Go Bananas - 1.2km
      • Jet Amusements - 1.3km
      • Empire Cinemas Ltd - 1.9km
      • Empire Sunderland - 1.9km
      • Rileys American Pool & Snooker Club - 2.3km
      • Mecca Bingo Ltd - 2.3km
      • Quicksilver - 2.4km
      • Snooker Pool Hall Cheemas American Pool & Snooker - 3.0km
      • Gala Clubs - 3.0km
      • Mason Amusements - 3.5km

      Stadiums

      Museums

      • National Glass Centre - 1.3km
      • Queen Street Masonic Heritage Centre Ltd - 1.3km
      • Sunderland Museum - 2.6km

      Theaters

      • The Theatre Restaurant - 2.1km
      • Sunderland Empire Theatre - 2.4km

      Local Attractions

      • Monkwearmouth Station Museum - 1.7km
        North Bridge Street, Sunderland
      • Mowbray Park - 2.5km
        Burdon Rd, Sunderland
      • Ryhope Engines Museum - 6.5km
        Waterworks Road, Sunderland
      • Sunderland Museum & Winter Gardens - 2.4km
        Burdon Road, Sunderland
      • Marsden Beach - 6.4km
        Marsden, South Shields

      Near the hotel

      • Roker Park Conservation Area - 350 m
        Roker Park Road, Sunderland
      • National Glass Centre - 1.3km
        Liberty Way, Sunderland

      Restaurants Nearby

      • Tavistock Thai China - 20 m

        Address: Roker Terrace - Best Western Roker Hotel
        Phone: 0191 567 1786

        62% likes this, based on 98 reviews
        Cuisine: Thai, Asian fusion, Chinese
        Price Range: GBP 22 - GBP 43

      • The Harbour view pub - 320 m

        Address: Harbour View

        74% likes this, based on 30 reviews
        Cuisine: English

      • MarinaVista Ristorante - 500 m

        Address: 3rd Floor, Marine Activity Centre
        Phone: (0191) 510 0600

        60% likes this, based on 84 reviews
        Cuisine: Italian, Mediterranean, Vegetarian
        Price Range: GBP 1 - GBP 21

      • R Bar - 180 m

        Address: Roker Terrace, Best Western Roker Hotel, Sunderland, Tyne & Wear, SR6 9NB

        74% likes this, based on 21 reviews
        Cuisine: British

      • The Snow Goose - 450 m

        Address: Marine Activities Centre

        75% likes this, based on 31 reviews
        Cuisine: British

      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2011
      • Number of rooms:
        43

      Hotel Awards

      UKHOTEL AWARDSRecommendedSunderlandBest Western Roker Hotel

      According to guest reviews, the hotel has been rated as
      Best 3 Star Hotels in United Kingdom

      Use Badge

      Best Western Roker Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Best Western Roker Hotel

      Individual guest reviews

      • Single
        7.0

        Clean hotel, good large busy bar, three choices of food, Thai, Italian or standard bar meals. We ate Thai and it was excellent.

        Rooms were not really up to business standard, quite often I have to work in the rooms at night, I'm glad I didn't on this occasion. Desk was really tiny, and the free internet was very intermitent. Not a parch on Holiday Inn or Premier Travel Inn

      • Single
        8.2

        I like the hotel rooms. Breakfast is good. The dining staff are excellent.

        I booked a wake up call and didn't get it, so could have overslept.

      • Family with children
        7.8

        Location and Sea View excellent. Rooms comfortable. Lovely meal in Italian restaurant attached to hotel

        Attitude of security staff in bar on Saturday night regarding our teenage children.

      • Older travelers
        9.6

        The sea front location was excellent, our room was light & spacious and the breakfast was really good.

      • Single
        9.2

        The Italian and Thai /Chinese restaraunts attached to this hotel were really good value and the cuisine and service was excellent.

      • Older travelers
        5.0

        Location and the Italian restaurant next door. The staff there were very firiendy and the meal was value for money.

        Overpriced for a box room more suitable for single occupancy not double. Very disappoited that room did not have window. Secure parking expected but was not the case and was down a dingy alleyway.

      • Older travelers
        7.8

        The staff were friendly, the restaurants were good. Thai & Italian

        I think it could be time for a refurbish -- however one of the bars has just been redecorated.

      • Couple
        6.6

        Noise from adjacent rooms was incredibly annoying. We were able to hear conversations and use of bathroom facilities (sink, bath, toilet etc) from the adjacent rooms. The noise, particularly through the night, meant I was extremely disappointed with the stay. I would never consider staying again.

      • Couple
        5.0

        Not much the bar was nice that's bout it.

        Very over priced £160 for a room that was tiny,bed had a gap at the end lost pillow lots of time through out the night bed was very uncomtable wallpaper ripped blind didn't shut out light crack in bathroom tiles. Breakfast was nice but lack of staff left us chasing them to put more bread out for toast and chased them for coffee too. Would never stay there again real disappointment.

      • Older travelers
        6.2

        Noisy room allocated on arrival which we had to wait for. Disco underneath and asked to be transferred. Staff must have been aware of disadvantfes with this room. Hassle and unnecessary problems.

      • Couple
        6.4

        The bar area was nice and hotel on sea front and short taxi ride from sunderland nightlife

        Worst thing about my stay was the poor breakfast, no beans, eggs toms left, when we arrived and took a while to b replaced warm oj. we also dined at the thia china on the evening of our stay and the amount of time we waited for out meal was unreal about an hour between starter and main

      • Older travelers
        5.8

        Bar and catering staff helpful and friendly. Reception staff were under training and were unable, without consulting a more experienced staff member, to answer even the simplesrt question. Not a complaint, as we all have to learn when starting a new job. Parking was ample and the location is excellent.

        Our room, no 123. It was far too small for two guests, as was the bed. The room was clearly intended for one person, as there was only one set of towels. When the towels were changed on our second day, we were again supplied with only one set, as presumably this is the normal practice for the chambermaid servicing room123. We felt the charge for room 123 was far too high for the space and comfort it offered. The continental breakfast was extremely poor with very little choice. The 'full breakfast' appeared to be OK, but we never eat a 'full breakfast'. If you advertise a continental breakfast, then you ought to provide one.

      • Single
        6.2

        Free wireless Internet connection

        Car parking space limited by temporary tented structure

      • Group of friends
        3.8

        Location

        Noise coming from bar & weekly discos

      • Older travelers
        7.4

        Its very close to the sea and also close enough to work in town. The bar food is good and inexpensive.

        The room was small and dark, generally the hotel is looking a bit tired.

      How to reach hotel

      hotel Best Western Roker Hotel - Sunderland Sunderland location
      Show big map »

      Hotel Address:

      Roker Terrace, Sunderland, United Kingdom, SR6 9ND

      Get directions
      City Center
      • Sunderland
        2.4km
      Airports
      • Bus stop
        11.0km
      Restaurants
      • Tavistock Thai China (cuisine: Thai, Asian fusion, Chinese)
        20 m
      • R Bar (cuisine: British)
        180 m
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  12 pm
      • Year renovated:
        2011
      • Number of rooms:
        43

      Hotel Awards

      UKHOTEL AWARDSRecommendedSunderlandBest Western Roker Hotel

      According to guest reviews, the hotel has been rated as
      Best 3 Star Hotels in United Kingdom

      Use Badge

      Hotels nearby
      The Park Hotel
      4 stars
      13km