Best Western Premier Queen Hotel - Chester

63 City Road, Chester, Chester, United Kingdom, CH1 3AH  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Premier Queen Hotel - Chester

 Paid Wi-Fi
 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Sports activities

Horseback riding

Table tennis

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Overview

This luxuriously styled four-star Best Western Premier Queen Hotel is some 800m walking distance away from Chester city center, Chester Cathedral and Chester Amphitheatre.

A recent USD30 million refurbishment presents ultra-imaginative interiors in combination with history, an elegant Italian terrace garden and the latest technology.

All 218 guestrooms and suites feature free high speed internet access, DVD player, large flatscreen TV with freeview, CD player and telephone as well as amazing city views.

There are three restaurants and three bars serving international and local cuisine, light healthy snacks and variety of beverages.

The meetings and conferences facilities feature meeting space for up to 500 delegates, free high speed internet connection, and business facilities. On-site spa facilities has luxury beauty treatments, massages, body wrap, pedicure, manicure and body wrap available Monday through Sunday from 10am to 10pm.

Year renovated   2009.  Number of rooms   218.

Rooms

The hotel has standard and executive rooms, executive, superior and kings executive suites. All of the guest rooms and suites feature tea and coffee making facilities, hairdryer, steam free mirror, heated towel rail, Ipod docking station (in some rooms only), bathrobes and slippers. In addition, there are 14 honeymoon suites featuring a jacuzzi, luxurious furnishings, private butler service, complimentary bridal suite and champagne breakfast.

Dining options

Among three on site restaurants you will find King's Quarters Restaurant offering main meals with ultra-modern surroundings daily 7.30am to 11am and 6pm to 11pm. Cocktail Bar invites for traditional, modern and original cocktails, alcohol and non-alcohol drinks and live music on Fridays and Saturdays. Open from 6.30pm to 11pm.

At the hotel Best Western Premier Queen guests are invited to a buffet breakfast served for free. 

Services


Free Wired internet and free Wi-Fi is available in the entire property.

Leisure

The nearest golf course Padeswood and Buckley Golf Club is at your disposal in 16km from the property.

Additional features

The hotel provides services for people with disabilities.

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Facilities

General

  • Paid Wi-Fi
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Gift/Newsstand
  • Currency exchange
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Paid private parking is possible on site.

Activities

  • Horseback riding
  • Table tennis

Services

  • City shuttle service
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant with air conditioning
  • Restaurant buffet
  • Bar/Lounge
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Fitness center
  • Shiatsu massage
  • Barbeque grills
  • Garden area

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • Air conditioning
  • Central heating
  • VIP room facilities
  • Tea and coffee facilities
  • Turndown service
  • Dining room
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Hair dryer

Media

  • Cable/Satellite television
  • DVD player
  • Hi-Fi
  • Direct dial telephone
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Premier Queen Hotel - Chester Chester location
Show big map »

Hotel Address:

63 City Road, Chester, Chester, United Kingdom, CH1 3AH

Get directions
City Center
  • Chester
    1.2km
Airports
Train Stations
  • Chester Train Station
    200 m
Bus stop
  • 900 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2009
  • Number of rooms:
    218

Hotel Awards

UKHOTEL AWARDSRecommendedChesterBest Western Premier Queen

According to guest reviews, the hotel has been rated as
Best Family Hotels in United Kingdom

Use Badge

Rooms and availability

The hotel has standard and executive rooms, executive, superior and kings executive suites. All of the guest rooms and suites feature tea and coffee making facilities, hairdryer, steam free mirror, heated towel rail, Ipod docking station (in some rooms only), bathrobes and slippers. In addition, there are 14 honeymoon suites featuring a jacuzzi, luxurious furnishings, private butler service, complimentary bridal suite and champagne breakfast.

Best Western Premier Queen Standard Double Room
Standard Double Room
Bed type: Double Bed or 1 Single bed or 1 Double and 1 Single bed
Size: 24m2
Check Prices
  • Private bathroom
— Less information+ More information

The room is situated in the most historic parts of the hotel and includes a Double bed, as well as coffee/tea maker, hair dryer, complimentary wireless high-speed internet access, irons/ironing boards and clock radio. The room is non-smoking.

Room facilities
    Best Western Premier Queen Standard Double Room
    Standard Double Room
    Bed type: Double Bed or 1 Single bed or 1 Double and 1 Single bed
    Size: 24m2
    Check Prices
    • Private bathroom
    — Less information+ More information

    The larger room is situated in the most historic parts of the hotel and includes a Double bed, as well as coffee/tea maker, hair dryer, complimentary wireless high-speed internet access, irons/ironing boards and clock radio. The room is non-smoking.

    Room facilities
      Best Western Premier Queen Standard Twin Room
      Standard Twin Room
      Bed type: Double Bed or 1 Single bed or 1 Double and 1 Single bed
      Size: 24m2
      Check Prices
      • Private bathroom
      — Less information+ More information

      The comfortable room includes two Single beds, as well as coffee/tea maker, hair dryer, complimentary wireless high-speed internet access, irons/ironing boards and clock radio. The room is non-smoking.

      Room facilities
        Best Western Premier Queen Standard Twin Room
        Standard Twin Room
        Bed type: Double Bed or 1 Single bed or 1 Double and 1 Single bed
        Size: 24m2
        Check Prices
        • Private bathroom
        — Less information+ More information

        More spacious and comfortable room includes two Single beds, as well as coffee/tea maker, hair dryer, complimentary wireless high-speed internet access, irons/ironing boards and clock radio. The room is non-smoking.

        Room facilities
          Best Western Premier Queen Executive Double Room
          Executive Double Room
          Bed type: Double Bed or King Size bed or 2 Single beds
          Size: 23m2
          Check Prices
          • Private bathroom
          — Less information+ More information

          Retaining the air of character and historic charm, the room is more luxurious, and is themed. The recently refurbished room includes a Double bed, flat screen TV with full free-view channels and free WI-Fi. The room has beautiful overlook at the garden.

          Room facilities
            Best Western Premier Queen Executive Double Room
            Executive Double Room
            Bed type: Double Bed or King Size bed or 2 Single beds
            Size: 23m2
            Check Prices
            • Private bathroom
            — Less information+ More information

            The room with its historic charm, is more luxurious and themed. The recently refurbished room includes a Double bed, flat screen TV with full free-view channels and free WI-Fi.

            Room facilities
              Best Western Premier Queen Executive Double Room
              Executive Double Room
              Bed type: Double Bed or King Size bed or 2 Single beds
              Size: 23m2
              Check Prices
              • Private bathroom
              — Less information+ More information

              The recently refurbished, luxury room includes a Double bed, flat screen TV with full free-view channels and free WI-Fi. The room has beautiful overlook at the garden.

              Room facilities
                Best Western Premier Queen Executive Twin Room
                Executive Twin Room
                Bed type: Double Bed or King Size bed or 2 Single beds
                Size: 23m2
                Check Prices
                • Private bathroom
                — Less information+ More information

                The room is recently refurbished and larger than Standard room, also has beautiful overlook at the garden. The room includes flat screen TV with full free-view channels, free WI-Fi, coffee/tea maker, hair dryer, irons boards and clock radios. Guests can surf the web using the complimentary wireless high-speed internet access.

                Room facilities
                  Best Western Premier Queen Executive Twin Room
                  Executive Twin Room
                  Bed type: Double Bed or King Size bed or 2 Single beds
                  Size: 23m2
                  Check Prices
                  • Private bathroom
                  — Less information+ More information

                  The room is recently refurbished and larger than Standard room, also has beautiful overlook at the garden. The room includes two Single bed, flat screen TV with full free-view channels, free WI-Fi, coffee/tea maker, hair dryer, irons boards and clock radios.

                  Room facilities
                    Best Western Premier Queen Executive Twin Room
                    Executive Twin Room
                    Bed type: Double Bed or King Size bed or 2 Single beds
                    Size: 23m2
                    Check Prices
                    • Private bathroom
                    — Less information+ More information

                    The room is recently refurbished and larger than Standard room. The room includes two Single bed, flat screen TV with full free-view channels, free WI-Fi, coffee/tea maker, hair dryer, irons boards and clock radios.

                    Room facilities
                      Best Western Premier Queen Suite Queen Queen Suite
                      Suite Queen
                      Bed type: King Size bed
                      Size: 18m2
                      Check Prices
                      • Shower
                      — Less information+ More information

                      A superior excellently appointed room with either a Queen size or Four poster bed. The room has air conditioning, jacuzzi baths, walk in showers and his`n`hers wash basins. Free Wi-Fi is available.

                      Room facilities
                        Best Western Premier Queen Executive Suite King Kings Executive Suite
                        Executive Suite King
                        Check Prices
                        — Less information+ More information

                        A superior excellently appointed room with either a King size or Four poster bed. Some have air conditioning, jacuzzi baths, walk in showers and his`n`hers wash basins. Free Wi-Fi is available.

                        Best Western Premier Queen Kings Emperor
                        Kings Emperor
                        Bed type: Double Bed or 1 Single bed or 1 Double and 1 Single bed
                        Size: 24m2
                        Check Prices
                        • Private bathroom
                        — Less information+ More information

                        A superior excellently appointed room with either a King size or Four poster bed. The amazing views inside and out, with sexy and rich designs throughout. There is a TV in the bath. The room has air conditioning, jacuzzi baths, walk in showers and his`n`hers wash basins. Free Wi-Fi is available.

                        Room facilities

                          How to reach hotel

                          hotel Best Western Premier Queen Hotel - Chester Chester location
                          Show big map »

                          Hotel Address:

                          63 City Road, Chester, Chester, United Kingdom, CH1 3AH

                          Get directions
                          City Center
                          • Chester
                            1.2km
                          Airports
                          Train Stations
                          • Chester Train Station
                            200 m
                          Bus stop
                          • 900 m
                          Hotel information
                          • Check-In:
                            from  3 pm
                          • Check-Out:
                            until  11 am
                          • Year renovated:
                            2009
                          • Number of rooms:
                            218

                          Hotel Awards

                          UKHOTEL AWARDSRecommendedChesterBest Western Premier Queen

                          According to guest reviews, the hotel has been rated as
                          Best Family Hotels in United Kingdom

                          Use Badge

                          Best Western Premier Queen Location

                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

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                          What's nearby

                          What's nearby.

                          Grosvenor Museum, a famous fine arts museum, is in 1km.

                          Mall Grosvener Shopping Centre, a popular shopping mall, is in 1.2km.

                          Chester Cathedral, a famous city cathedral, is in 1.4km.

                          St Peter's Church, a famous church, is in 1.6km.

                          Chester Zoo, a famous zoo, is in 3.7km.

                          Tourist attractions

                          • Mews Gallery - 900 m
                          • Concept Studios - 900 m
                          • Concept Art Studios - 900 m
                          • Castle Gallery - 1.0km
                          • Art - 1.0km
                          • Castle Galleries - 1.1km
                          • The Cartoon Gallery - 1.1km
                          • Chester Zoo - 1.1km

                          Popular areas

                          • City Center - 1.1km

                          Places of interest

                          • Catholic Social Centre - 500 m
                          • Grosvenor Rowing Club - 700 m
                          • English Heritage: Chester Roman Amphitheatre - 700 m
                          • Chester Cathedral - 800 m
                          • United Services Club - 1.0km

                          Train stations

                          • Chester Train Station - 100 m

                          Sport related

                          • Bithells Boats - 800 m

                          Amusement

                          • H.B Leisure Ltd - 400 m
                          • H B Leisure - 400 m
                          • Mecca Bingo - 500 m
                          • Amusements - 700 m
                          • Newtons Amusements - 700 m
                          • Rileys American Pool & Snooker Club - 800 m
                          • English Heritage: Chester Castle: Agricola Tower and Castle Walls - 800 m
                          • Odeon Cinema - 900 m
                          • Quicksilver - 1.0km
                          • Quasar - 1.1km
                          • Chester Snooker Centre - 1.1km

                          Museums

                          Theaters

                          • Chester Theatre Club - 500 m

                          Local Attractions

                          • Blue Planet Aquarium - 7.4km
                            Longlooms Road, Ellesmere Port
                          • National Waterways Museum - 10.3km
                            South Pier Road, Ellesmere Port
                          • Castle Park - 14.8km
                            Frodsham WA6 6SE England
                          • Cheshire Oaks Designer Outlet - 7.8km
                            Kinsey Road, Ellesmere Port
                          • Delamere Forest Park - 14.0km
                            England

                          Getting there.

                          Nearest motorways are M53 and J12 just 5km away. Nearest train station is Chester just steps away. Nearest airport is Manchester Airport 29km away from the hotel. On site disabled parking features four spaces while on site charged parking offers 150 spaces. Parking charged at around USD25 - Friday to Sunday and USD15 - Monday to Thursday.

                          Getting around.

                          Chester Train Station is in 300m.

                          The nearest bus stop is in 700m.

                          Private parking is available at a location nearby (reservation is not needed) for a fee.

                          Hotel information
                          • Check-In:
                            from  3 pm
                          • Check-Out:
                            until  11 am
                          • Year renovated:
                            2009
                          • Number of rooms:
                            218

                          Hotel Awards

                          UKHOTEL AWARDSRecommendedChesterBest Western Premier Queen

                          According to guest reviews, the hotel has been rated as
                          Best Family Hotels in United Kingdom

                          Use Badge

                          Best Western Premier Queen Reviews

                          Guest reviews are submitted by our customers after their stay at Best Western Premier Queen

                          Average guest rating

                          8.0out of 10
                          Excellent
                          Based on 919 reviews

                          Rating by category:

                          Rooms
                          7.0
                          Dining
                          10.0

                          Individual guest reviews

                          • Couple
                            7.0

                            the hotel is lovely and friendly clean with a mixture of old and new. great loction

                            could not get any sleep because for some reason they have installed smoke alarms above the bed which flash a red light every 30 seconds. when you know its there you cant help but look at it all night.

                          • Older travelers
                            10.0

                            We loved the hotel from the minute that we walked in. The atmosphere was relaxed but professional. The receptionist was welcoming and booked us in quickly. The concierge was helpful in taking photographs. The suit that we had was enormous and very clean. Excellent!!! Breakfast was tasty, busy bit well organised. Every was smiling - even the musicians in the breakfast room!! It's hard to say what we liked BEST, it was ALL good!!

                            Nothing at all!!!

                          • Group of friends
                            4.6

                            well positioned good size bedroom well decorated

                            abismall bathroom very cramped useless shower restraurant closed for private function again no prior warning given very poor selection of bar food extemlee disapointed this hapened on our last visit also probably wont go there again

                          • Group of friends
                            9.2

                            The room was excellent, breakfast excellent, receptionist excellent.

                            A bit too far from shops, but convenient for the station.

                          • Older travelers
                            9.2

                            The room was very warm and clean. Their was more than 1 cup of tea or coffie per guest left in room per day rather than 1 left in most hotels.its them little things that means the most.it was very quiet through night and the curtains let in no light so we both had a good sleep. Booking again for easter.

                          • Couple
                            10.0

                            From the moment of arrival the welcome from all the staff was outstanding.Room was vey very tastefully decorated comfortable and clean. The hotel grounds and gardens were just beautiful and the decor of hotel itself had a wonderful traditional feel and lots of character. Breakfast on sunday morning was excellent greeted with bucks fizz and accompanied by live singers in the restaurant was very impressive. Food was outstanding too all you could want for and lots of choice. A totally enjoyable stay in a first class hotel all round, excellent!!

                          • Older travelers
                            9.2

                            Bathroom was very modern and clean but the fittings are not very practical. Also the shower was very weak...maybe because our room was on a high floor.

                          • Older travelers
                            9.2

                            We were most pleased at been upgraded to a suite. The staff were most frindly and helpful

                            The upgraded suite is above the function room. Loud discos on the Friday and Saturday nights untill 1.00am Needed to be up early Saturday morning for a 13 hour rail excursion!

                          • Older travelers
                            8.8

                            Decor with odd random items and outside garden design

                            Main restaurant to pricy so we didn't eat there

                          • Family with children
                            7.8

                            The feel of being somewhere luxuriouys with my family, felt like a real treat

                            Rom was too hot, quite noisy

                          • Family with children
                            7.4

                            Family room was large and comfortable with double and 2 single beds and large bathroom connected by lobby. Didn't hear a train despite location.Free bar from 5 to 7pm was a bonus. Excellent breakfast.Walk into city took about 10 mins but got the free bus next morning as it was raining. Parking £10 but secure and able to leave car in it next day.

                            Room was on top floor. Tiny lift and narrow stairs.Didn't eat evening meal in hotel as no information or advertising prices etc.

                          • Group of friends
                            10.0

                            We arrived at the hotel to be greeted by their extremely friendly front of house staff, which straight away gave the sense of ease for the start of our break. Throughout the weekend the staff went out of their way to be accommodating and helpful. I had organised a weekend stay for my sister’s hen doo for 23 ladies and gents and with the help from the conference staff was able to organise special events that included – afternoon tea, meals, drinks and suggestion for places for us to visit. The hotel its self was very beautifully furnished and the interior was exemplar the perfect setting for our weekend. All 23 ladies and gents had a wonderful weekend.

                          • Single
                            8.8

                            Olod fashioned railway hotel with a late of Edwardian charm. Massive room at modest cost. Whole staff making an effort for guests. I asked for a quiet room-and received one.

                            Situated at the seedier end of Chester, 10 min walk to the centre.

                          • Couple
                            9.6

                            The hotel was great, my partner & I had a wonderfull few days and the breakfast was wonderfull. We would like to stay again and I would advise other people to go to your hotel.It has been the best hotel that we have stayed in.

                            The only thing I did not like about the hotel is the parking charges and when I booked on line it did not mention the cost until I had confirmed the booking.

                          • Couple
                            10.0

                            Very helpful and nice staff. Especially at the front desk (think his name was Mark?) We went to the restaurant there and it was fantastic, the pianist was a nice addition. Again the staff were great. For some reason beyond me a group of guests started making a fuss about something not to their liking, unfortunately this happened directly in front of where we were sitting, however i can say the staff acted professionally and diffused the situation quickly. We were then given a complementary glass of sparkly wine for the commotion which I didn't think was necessary but I am not turning that down! I really enjoyed my time at the queen hotel and so did my girlfriend. Thanks to everyone involved

                            Did not enjoy having to pay for the car park but then again who likes paying for anything. Found it annoying that when i was given my code to exit the car park I had 120 mins from 9:33, we checked out at 10:45 so I had to run around Chester like a lunatic to buy shoes in time. I did get some though and they are really nice so all ends well.

                          How to reach hotel

                          hotel Best Western Premier Queen Hotel - Chester Chester location
                          Show big map »

                          Hotel Address:

                          63 City Road, Chester, Chester, United Kingdom, CH1 3AH

                          Get directions
                          City Center
                          • Chester
                            1.2km
                          Airports
                          Train Stations
                          • Chester Train Station
                            200 m
                          Bus stop
                          • 900 m
                          Hotel information
                          • Check-In:
                            from  3 pm
                          • Check-Out:
                            until  11 am
                          • Year renovated:
                            2009
                          • Number of rooms:
                            218

                          Hotel Awards

                          UKHOTEL AWARDSRecommendedChesterBest Western Premier Queen

                          According to guest reviews, the hotel has been rated as
                          Best Family Hotels in United Kingdom

                          Use Badge

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