Best Western Hetland Hall Hotel - Dumfries

Carrutherstown, Dumfries, United Kingdom, DG1 4JX  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Best Western Hetland Hall Hotel - Dumfries

 Free Wi-Fi

Free Wi-Fi in public areas

 Free parking
 24-Hour

24-hour reception

 Swimming Pool

Swimming pool

 Sports activities

Golf course

Mini golf

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

Overview

The elegant 3-star Best Western Hetland Hall offers beautiful rooms with views of Solway Coast.

This hotel is situated 4.9km away from Savings Banks Museum and Rockcliffe. Dino Park are located just 300 meters from the venue.

Best Western Hetland Hall overlooks parks and provides quick access to a private beach.

The property is ideally located next to Prestwick airport.

Rooms

The hotel offers 30 rooms. All of them feature Wi-Fi, air conditioning, a stone fireplace, a trouser press and satellite TV. There are rooms with wonderful views of the coast. Guests can make use of en suite bathrooms with a shower, a hairdryer and a bathtub available in all guestrooms.

Eat

Breakfast is served in the restaurant each morning. The ideal restaurant offers fine Georgian meals. Coffee can be savored in the lounge bar.

Services

Guests are welcome to use free parking, a lift and a designated smoking area for general purposes and a conference room, a photocopier and internet access for business needs.

Relax

Leisure facilities in Best Western Hetland Hall include an indoor heated pool, a leisure club and a library.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private hotel parking is possible on site.

Number of rooms   30.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Indoor parking
  • Free parking
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Luggage storage
  • No wheelchair access

Activities

  • Mini golf

Services

  • Room service
  • Self-service laundry
  • Wedding services
  • Newspaper service
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • High chairs
  • Children's play area

Leisure facilities

  • Swimming pool
  • Golf course
  • Garden area
  • Library

Room facilities

  • Central heating
  • VIP room facilities
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • No disability-friendly bathroom

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Best Western Hetland Hall Hotel - Dumfries Dumfries location
Show big map »

Hotel Address:

Carrutherstown, Dumfries, United Kingdom, DG1 4JX

Get directions
City Center
  • Dumfries
    12.3km
Airports
Bus stop
  • 300 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    30

Hotel Awards

UKHOTEL AWARDSRecommendedDumfriesBest Western Hetland Hall

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Best Western Hetland Hall Standard Double Room
Standard Double Room
Bed type: Double Bed or 2 Single beds or 1 Single bed
Check Prices
— Less information+ More information

How to reach hotel

hotel Best Western Hetland Hall Hotel - Dumfries Dumfries location
Show big map »

Hotel Address:

Carrutherstown, Dumfries, United Kingdom, DG1 4JX

Get directions
City Center
  • Dumfries
    12.3km
Airports
Bus stop
  • 300 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    30

Hotel Awards

UKHOTEL AWARDSRecommendedDumfriesBest Western Hetland Hall

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Best Western Hetland Hall Location

Legend
  • Current hotel
  • Hotels nearby
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point
(at least street address and city)
to receive driving directions to or from the hotel.

What's nearby

Places of interest

  • Caerlaverock Castle - 4.6km

Local Attractions

  • Savings Banks Museum - 4.8km
    Ruthwell, Dumfries
  • Robert Burns Centre - 12.6km
    Mill Road, Dumfries
  • Dumfries Museum - 12.6km
    Church St., Dumfries
  • National Museum of Costume-Shambellie House - 14.0km
    Shambellie House New Abbey DG2 8HQScotland

Near the hotel

  • Dino Park - 20 m
    Carrutherstown, Dumfries
    Hotel information
    • Check-In:
      from  3 pm
    • Check-Out:
      until  11 am
    • Number of rooms:
      30

    Hotel Awards

    UKHOTEL AWARDSRecommendedDumfriesBest Western Hetland Hall

    According to guest reviews, the hotel has been rated as
    Hotels Recommended by Guests in United Kingdom

    Use Badge

    Best Western Hetland Hall Reviews

    Guest reviews are submitted by our customers after their stay at Best Western Hetland Hall

    Individual guest reviews

    • Family with children
      8.8

      Mix up with rooms but staff sorted out no problem. Food was very good (the haggis, turnips and neeps starter was excellent). Rooms were clean and good size. We met up for a family birthday and staff were very good.

      There is no pool anymore.

    • Older travelers
      9.6

      Very comfortable stay. Staff were welcoming, friendly and helpful. Location good for exploring Dumfries and Galloway.

    • Older travelers
      7.4

      The realaxed atmosphere , coal fires, great breakfasts.

    • Older travelers
      5.8

      Nice setting, good character in the original part of building

      The extention part needs a lot of upgrading, the windows do not close properly. When we arrived at 10pm on a cold evening the room had no heating on, there was electric heater in the room but it took some time to get some warmth. Breakfast was just ok. (We speak from experience as we have done B & B for near to 40 years and guests would not stay with us under these conditions.

    • Family with children
      8.0

      It was good value.

      Its a bit dated and parts are very untidy.

    • Older travelers
      7.8

      The staff were excellent and the room was a good size, the food was of a high standard and the staff were first class.

      I found the decor a bit dated and could do with a refresh, the wi fi connection was poor and even in the public area signal was low. The web site stated a pitch and putt area and a play area at the hotel front, while walking I found a few short sticks in the ground with what at one time was a flag and the grass was so long you would have lost a ball in it and could not putt on it the play area was run down and needed attention. The hotel front badly needs re painting, it's a shame as this could be a lovely spot with a little TLC and the will to put things right. The staff deserve a better looking hotel with more customers.

    • Single
      5.8

      The hotel doesn't look as if any decoration has been carried out since I last stayed there about 3 years ago - looking very tired and in need of some investment.

    • Older travelers
      7.8

      Location,service,meals,staff

      Could do with a spruce up,disabled room scruffy and in a bad location

    • Group of friends
      10.0

      Really nice rooms, excellent value for money.

    • Group of friends
      10.0

      Lovely location, easy to find (just off the A75 en route to Dumfries). Plenty of parking. Check-in was smooth - we were a party with many rooms, all arriving at different times, so not a run-of-the-mill check-in. The staff were very helpful and always available. We ate dinner at the hotel which was a reasonable price and tasty and the bar prices weren't as scarey as in some hotels. Most of our rooms were in the extended part of the hotel so the rooms weren't as large as the ones in the main building, but they were clean and comfortable.

      Can't think of anything.

    • Older travelers
      7.4

      The style and decor were perfect for a romantic break and/or well-earned rest. Staff were very friendly and helpful (particularly the night manager who was wonderful in his efforts to sort out the problem we had in the middle of the night) and generally the atmosphere was conducive to a relaxing time. The room was a very good size, pleasantly furnished (though the bed squeaked a bit) and the 'jacuzzi' bath, though old- fashioned, was in full working order and added to our feeling of being indulged. Food, though not particularly exciting, was exceptional value for money.

      We had a major problem with our room in the middle of the second night (a very loud and persistent vibrating hum) which woke us up and made it impossible to stay there. We were eventually moved to another room, but we had lost a lot of sleep and as a result, ended up more exhausted than when we'd arrived - not what you want from a de-stressing romantic break. Although we were treated very well, I was surprised that no discount was offered as compensation; I had to ask for one, and had £10 taken off, as the receptionist said that was all she was authorised to offer on her own! Given the cost of our room, I thought this rather inadequate.

    • Older travelers
      10.0

      Staff were superb. Best value hotel I've stayed at in ages.

    • Older travelers
      7.0

      Grounds,location.Wonderful staircase.Large room. Staff welcoming.

      Flaking paintwork in room,cobwebs on windows.pot holes on entrance road.

    • Older travelers
      4.6

      Young lady on reception was fantastic, breakfast was very good

      I requested twin beds as I was travelling with my mother, we were given a room with double bed. I asked for a room change, when the alternative rooms were shown the lights were not working in one of the rooms. Our bathroom was very dirty, the toilet seat was very battered and worn. There was no hot water on the night of our arrival. The beds were very uncomfortable. Our milk had gone sour. A very unpleasant night. We had pre booked for 2 nights but checked out after one.

    • Couple
      7.8

      Lovely location Friendly staff Comfortable large rooms Lovely bar / outside area Convenient location Lovely breakfast

      Some areas outside were messy (walking around outside near kitchen area). Dining room stair carpet dirty Dinner ok - but not great

    How to reach hotel

    hotel Best Western Hetland Hall Hotel - Dumfries Dumfries location
    Show big map »

    Hotel Address:

    Carrutherstown, Dumfries, United Kingdom, DG1 4JX

    Get directions
    City Center
    • Dumfries
      12.3km
    Airports
    Bus stop
    • 300 m
    Hotel information
    • Check-In:
      from  3 pm
    • Check-Out:
      until  11 am
    • Number of rooms:
      30

    Hotel Awards

    UKHOTEL AWARDSRecommendedDumfriesBest Western Hetland Hall

    According to guest reviews, the hotel has been rated as
    Hotels Recommended by Guests in United Kingdom

    Use Badge

    Hotels nearby