Best Western Brook Hotel - Norwich

2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Brook Hotel - Norwich

 Paid Wi-Fi
 Free parking
 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

Overview

The business Best Western Brook Hotel offers luxury accommodation located close to Bawburgh Golf Club, Building of Bath Collection and Norwich Cathedral. The hotel opened in 1989 and since then remains an example of traditional architecture in Norwich.

Just 6km from the center of Norwich known for Dunston Hall and Norwich City Football Club.

This hotel is ideally located close to Norwich International airport.

Rooms

The hotel offers 80 rooms. All of them feature satellite TV, temperature control, a stone fireplace, a laptop-size safe and Wi-Fi. They come with coffee/tea makers and an electric kettle as well as bathrooms with bathrobes, bath sheets and a shower.

Eat

A hearty breakfast is served every morning. Wines can be savored in the wine bar.

The hotel offers a continental breakfast at the price of GBP 7.95 per person per night.  You can start your day with a full english breakfast, which costs GBP 9.95 per person per night. 

Services

Guests will benefit from dry cleaning, room service and 24-hour reception along with a safe deposit box, a lift and free parking.

Relax

Leisure facilities include a cocktail lounge and a courtyard.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Free public hotel parking is possible on site.

Number of rooms   81.

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Facilities

General

  • Paid Wi-Fi
  • Free parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid airport shuttle
  • 24-hour room service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Welcome drink
  • Doctor on call
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Snack bar
  • Picnic area/Tables

Meeting facilities

  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Leisure facilities

  • Garden area
  • Leisure/TV room

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Toilet
  • Sink
  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Electric kettle

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • Data ports
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  2 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Maximum capacity of cribs in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Brook Hotel - Norwich Norwich location
Show big map »

Hotel Address:

2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB

Get directions
City Center
  • Norwich
    5.9km
Airports
Train Stations
  • Norwich Railway Station
    6.4km
Bus stop
  • 200 m
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    81

Hotel Awards

UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

According to guest reviews, the hotel has been rated as
Hotels Recommended by Guests in United Kingdom

Use Badge

Rooms and availability

Best Western Brook Hotel Standard One Room RoomBest Western Brook Hotel Standard One Room Room Hotel informationBest Western Brook Hotel Standard One Room Room Hotel information
Standard One Room Room
Bed type: 3 Single beds
Size: 13m2
Check Prices
  • Air conditioning
  • Bathtub
— Less information+ More information
Room facilities

    How to reach hotel

    hotel Best Western Brook Hotel - Norwich Norwich location
    Show big map »

    Hotel Address:

    2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB

    Get directions
    City Center
    • Norwich
      5.9km
    Airports
    Train Stations
    • Norwich Railway Station
      6.4km
    Bus stop
    • 200 m
    Hotel information
    • Check-In:
      from  2 pm
    • Check-Out:
      until  11 am
    • Number of rooms:
      81

    Hotel Awards

    UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

    According to guest reviews, the hotel has been rated as
    Hotels Recommended by Guests in United Kingdom

    Use Badge

    Best Western Brook Hotel Location

    Legend
    • Current hotel
    • Hotels nearby
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

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    What's nearby

    Tourist attractions

    • Sainsbury Centre For Visual Arts - 2.9km
    • grapevine gallery - 4.5km

    Places of interest

    • The Plantation Garden - 3.5km
    • St Peter Mancroft Church Office - 4.2km
    • Roman Catholic Cathedral Of St. John The Baptist - 4.7km

    Amusement

    • Bdbco No 801 Ltd - 300 m
    • UEA LCR - 2.5km
    • The Queen Charlotte Pub - 3.4km
    • Broadland Snooker Centre - 3.8km
    • Clarke's Billiards Club - 4.4km

    Parks

    • Eaton Park - 3.8km

    Universities, Institutes

    Local Attractions

    • Building of Bath Collection - 5.7km
      Countess of Huntingdon's Chapel, Bath
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  11 am
      • Number of rooms:
        81

      Hotel Awards

      UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

      According to guest reviews, the hotel has been rated as
      Hotels Recommended by Guests in United Kingdom

      Use Badge

      Best Western Brook Hotel Reviews

      Guest reviews are submitted by our customers after their stay at Best Western Brook Hotel

      Individual guest reviews

      • Older travelers
        5.0

        the entrace was welcomeing and the staff were frenidly

        the hallways and rooms could do with redecorating as paper comming of in places and tidying up. the bathroom was not clean on arival also sofa in room could do with a good clean. on the last day no hot water for showering

      • Older travelers
        7.8

        Friendly, welcoming and efficient staff.

        Poor housekeeping. The rooms were a little tired and I am aware that this is being rectified but more could be done to keep the rooms clean.

      • Family with children
        8.0

        The staff were very helpful and dealt with the heating problem we had very promptly. The breakfast was very good with a wide range of food - especially fresh fruit and a selection of bread - it is usually only white!!! Tea and coffee and toiletries in room were a nice touch.

        The heating in our room did not work and it appears that most of our party had problems with their heating. I must say that we were given a mobile heater and when we came back after an evening out the room was lovely and warm - not everyone had the same experience though!!

      • Single
        7.0

        Convenient location for my meetings the next day.

      • Group of friends
        5.8

        Location perfect for us. It was fairly good value for money with very helpful staff

        Even though a reasonable price the standard room we had was dated and worse for wear...bathroom and decor all shabby. Kettle needed replacing as dirty inside Bathroom fixtures stained.

      • Family with children
        5.8

        The price of the room was about it. We just needed a room for the night and this surfficed. Room was clean.

        Hotel looks and feels dated. Restaurant closed at 9pm. Some of the staff not at a resonable standard to serve in the restaurant.

      • Single
        6.2

        The rooms were nicely decorated and clean. They have designated lady only parking spaces which i thought was a fantastic idea. The hotel in general was very nice.

        The menu was very limited, and overpriced for what you get. I ate across the road on my second night. Had i known this i would probably not have booked. The staff were not very helpful. My shower in my room wasnt working which i complained about, but nothing was done. I wasnt asked if i had had a nice stay, if so i would of told them i was dissapointed. The breakfast buffet was cleared away at 8am!, and then they cooked everything from scratch, which i do not see the point.

      • Older travelers
        5.8

        The price, parking, access to Norwich by car.

        The air conditioning/heater would not work and some of the status lights flashed all night which was very annoying. I asked for an alternative room but was told that none were available. I noted that the car park was far from full. The bathroom was a bit tired with surplus holes in the wall and some trim falling off.

      • Single
        6.0

        Staff helpful and food ok

        Couldn't get the Wi-Fi to work dispite being able to hook up at other hotels was informed most likely something to do with my laptop rather than their router.

      • Older travelers
        9.2

        refurbed in the last 12 months and the carpets are lovely. Breakfast is good value in a clean and pleasant dining room

        only one packet of biscuits between 2 of us in the room

      • Family with children
        7.0

        Nice room, good air con. Great location.

        Breakfast was not up to scratch. What was there was very tasty for the meat eater, but sadly lacking for my vegetarian wife. No choice of eggs only fried. No large plates until after I'd eaten off a very small plate. Staff were continually hovering waiting for us to finish. Not so tasty at prem inn, but a whole better experience. Would I go there again....????????? possibly if prem inn was full

      • Couple
        2.4

        Nothing

        The room was dirty - old plaster on the seat, table dusty, carpet dirty, bathroom disgusting, tea cups not even cleaned from the last person who used them Overall, absolutely disgusting !!!

      • Older travelers
        10.0

        Very good food, clean and well maintained rooms. Staff very polite nothing to mouch trouble for them. Food excelent , good choice and great value. Would recomend.

      • Older travelers
        4.6

        The location easy to get to

        The rooms not up to stratch over used in condition need updating and cleaning the walls down and dusting would be better

      • Family with children
        9.2

        Excellent buffet breakfast. A hot and powerful shower in the bathroom which many hotels don't have. This hotel just suited our needs, staff were all very helpful and friendly from the moment we checked in. Our room was perfect, clean and comfortable. The food was excellent. I would certainly stay here again. Good value for money.

        Nothing to dislike, it was just what we needed.

      How to reach hotel

      hotel Best Western Brook Hotel - Norwich Norwich location
      Show big map »

      Hotel Address:

      2 Barnard Road Bowthorpe, Norwich Nr5 9Jb, Norwich, United Kingdom, NR5 9JB

      Get directions
      City Center
      • Norwich
        5.9km
      Airports
      Train Stations
      • Norwich Railway Station
        6.4km
      Bus stop
      • 200 m
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until  11 am
      • Number of rooms:
        81

      Hotel Awards

      UKHOTEL AWARDSRecommendedNorwichBest Western Brook Hotel

      According to guest reviews, the hotel has been rated as
      Hotels Recommended by Guests in United Kingdom

      Use Badge

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